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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,941-3,950 of 10,373 reviews
Jun 16, 2022
Reviewer name: Nalia98
5 out of 5 stars
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] We went from a 50” inch TV to this model and have been pleased! The picture quality is sharp and crisp. I like the different modes for the brightness, as we can adjust them very well for whatever we are watching. The sound is actually really good too; we had considered buying a soundbar for our old TV. With this TV, we don't need one! Very pleased with the performance of this TV.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 24, 2020
Reviewer name: TechGeek
4 out of 5 stars
4 out of 5 stars review

Accessibility

[This review was collected as part of a promotion.] Overall, I am impressed with my television and what it has added to my life. I love the usage of the Smartthings app to allow me to customize and command my device in multiple ways necessary. My only problem is the reaction it has. When I use the remote or the app to change the channel, scroll through the home menu, or even navigate the apps; the television's reaction time suffers a bit. It is not a huge problem for me personally, but I do push it as a concern. It is a great television for anyone who may see it necessary!

Review from Samsung US
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Oct 25, 2022
Reviewer name: Ditto1994
5 out of 5 stars
5 out of 5 stars review

Amazing Visual, Amazing Color, Flawless Graphics

[This review was collected as part of a promotion.] I use this TV for personal use. The size, screen graphics, and price are a phenomenal combination. I not only have watched several movies and streaming but I've also enjoyed the picture provided for the games I play. From catching Pokémon on my Switch to playing Adventure Games on the PS4 & PS5, this television was a great investment.

Review from Samsung US
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Oct 22, 2020
Reviewer name: Great65
5 out of 5 stars
5 out of 5 stars review

Best Flat Screen I've Owned

[This review was collected as part of a promotion.] The quality of this unit is outstanding. Great for movies, binge watching and gaming. Picture is beautiful and sound is perfect. Has every option you could ask for home entertainment. Definitely worth every penny.

Review from Samsung US
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Jan 4, 2021
Reviewer name: Django
3 out of 5 stars
3 out of 5 stars review

Looks great and is perfect size, BUT...

...i am rather disappointed by the apparent lack of a typical, normal audio out jack (by which i could run sound through my beloved old kenwood rack system — like i *did* with my previous samsung 36-in smarttv... it was an amazing combo.) i guess removing the audio jack is considered to be "progress"? (coz they take up soooo much space? ha!) i suppose maybe i could stream my services through my old ps3, running sound from it to the kenwood, but that kinda defeats the whole "new smart tv" thing... sigh.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Django: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the types of input ports available are important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 1, 2021
Reviewer name: Jreuter
3 out of 5 stars
3 out of 5 stars review

Good but not the best

i purchased this tv a year ago when it was on sale during the holidays. the good, 4k is great! the apps are awesome! but as far as regular hd viewing it is decent. the blacks get greyed out on dark scenes in some movies. there is no real “upscaling” as it says it does. for the price it is a decent hd tv. our main viewing tv is a vizeo m series which is a much better viewing tv. but for a basic tv with 4k and smart tv viewing. you cant beat the price when this is on sale!

Review from Samsung US
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Oct 27, 2020
Reviewer name: Mark2
1 out of 5 stars
1 out of 5 stars review

WiFi keeps dropping.

[This review was collected as part of a promotion.] I have to of theses TVs that won't keep WiFi and have to do a soft reset every time it loses my IP address. I've tried the factory reset putting in everything for my Wi-Fi and manually called my internet provider and it's not on there end and it only this model that does it in my house have 7 Samsung smart TVs and it's just these 2 that do it all the other one work just fine never have an issue with them.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Mark2: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Ver 1401.7 is now available. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. For further assistance or service, please contact us via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 22, 2020
Reviewer name: YankeeRollTider
5 out of 5 stars
5 out of 5 stars review

65" Class TU7000 Crystal (clear)UHD

[This review was collected as part of a promotion.] Bought this as a replacement tv after moving. Price point and review(s) were positive and picture was great in the store. Unboxing and setup were simple. More importantly, quick. Once on and connected to my tv provider, the picture (without tweaking) was amazing. Color and sound are exceptional, very close to more expensive tv's I have had in the past. I would highly recommend this model. You buy Samsung for the reputation and quality that resonates across their product lines.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Patt
5 out of 5 stars
5 out of 5 stars review

Jasper's Review

[This review was collected as part of a promotion.] It completely eliminates the Firestick and the picture is absolutely amazing. Before I bought this television I completely underestimated the joy of home entertainment and now I have a new appreciation for staying home and watching tv. I give this TV a 10 out of 10 because it's a complete and utter bad a**

Review from Samsung US
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Nov 3, 2020
Reviewer name: spiceyroad
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture!

[This review was collected as part of a promotion.] The Samsung Crystal Clear UHD 4K smart tv, is a great product! We found this tv very easy to set up. The tv will actually guide you through the process and even showed which buttons to use on the remote during the set up process! The picture is absolutely stunning, it's so clear! It also provides several streaming apps also! Has a ultra fast processor too! We are so satisfied with the quality of this tv!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648