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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,371-3,380 of 10,373 reviews
Aug 23, 2022
Reviewer name: peachymamaxo
5 out of 5 stars
5 out of 5 stars review

Jackpot Investment

[This review was collected as part of a promotion.] Incredible TV, down to the placement of all the components it's made of. The picture is always accurate and beautiful - no matter where I move it! I was very impressed with how well this TV could keep up with my new gaming console, too. Thanks for helping me paint the vivid colors to stay first in a race, first to see my opponent in a 1v1, but most importantly to experience such bliss!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Myplane
5 out of 5 stars
5 out of 5 stars review

Great picture quality!

[This review was collected as part of a promotion.] Love this TV for its price and picture quality. It's a great picture, thin, and has enough input ports for most uses. I have a ROKU hooked up and a sound bar. One feature I wish it had is a sleep timer as I just moved it to the bedroom. Otherwise, it's been perfect.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 6, 2022
Reviewer name: JohnsSamsung
5 out of 5 stars
5 out of 5 stars review

My 55" Samsung UHD ultra high definition TV

[This review was collected as part of a promotion.] I purchased a new Samsung 55" UHD smart TV. Due to my experience with Samsung products which have been Samsung galaxy phones. The picture quality is amazing and the overall quality of the TV far surpassed my expectations. I had no issues with the pre loaded apps and it is easy to install various apps that are available for it. I am going to be getting another Samsung smart TV soon only because I want a larger size. Also the price of their TV's are not going to break the bank. I don't think I'll ever purchase another manufacturer of electronics other than Samsung. I even upgraded my Galaxy S21 ultra for the new Galaxy S22 ultra which I am very pleased with but that's another topic.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 2, 2023
Reviewer name: Clint
2 out of 5 stars
2 out of 5 stars review

Can not recommend

Worked well for a couple of years then the continuous rebooting started. None of the many suggestions from other similarly stricken Samsung TV owners helped. Unplugging, resetting, disconnecting devices, changing settings all failed. Very frustrating and disappointing. Had not been anticipating having to buy a new TV every few years, but the next one won't be a Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 5, 2022
Reviewer name: Leoj2312
5 out of 5 stars
5 out of 5 stars review

Best TV I ever had !!!!

[This review was collected as part of a promotion.] My 55" TV is great for gaming and TV . I use my TV 12 to 16 hours a day and nevera hace a problem. The quality and colors of the TV is grade A +. I think Im going to buy another one triste year, but I watt a 4k 120hz.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Anthony
5 out of 5 stars
5 out of 5 stars review

Amazing features

[This review was collected as part of a promotion.] Love that the Samsung tv has the ability to sync with my Alexa allowing me to use it as an alarm to turn on the news in the morning. I also have it set to turn off whenever I leave the house and to turn on whenever I arrive. I can also use my phone as a remote if needed which is super convenient. A lot of times I leave the tv on in the background with an art slideshow and it is so seamless on the wall it mimics a painting. Great product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 30, 2020
Reviewer name: Jim70
4 out of 5 stars
4 out of 5 stars review

rsamsung s20 ultra no third party apps.

[This review was collected as part of a promotion.] 4k hdr to dark when dark picture ruins hole move even after adjusting picture options. ruins some movies completely. 1080p has no problems picture is great on every thing else just a bummer on 4k hdr. another unfortunate item that the tv guide doesn't work right some things 6 hours off after checking settings to verify day light savings and proper time no change.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Jim70: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 20, 2021
Reviewer name: OzAce19
5 out of 5 stars
5 out of 5 stars review

Best TV I have ever owned!!!

[This review was collected as part of a promotion.] This TV is quite honestly the best TV I have ever owned. The picture quality, sleekness, and capabilities are unbeatable. Wifi ability let's u have all your favorite apps right on the TV so no need for extra boxes or "sticks" to have something on your personal big screen. Very easy to set up which is big for less tech savvy people like myself. Really enjoying another great Samsung product in my home!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
Reviewer name: ScratchMaster
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] My first smart TV and man is it cool, get a bunch of extra channels with Samsung plus. Great Picture and features, and I synced it with my Samsung S10 which is very Awesome. I have Netflix and the TV already had all the apps super easy to use!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: cabdillo1
2 out of 5 stars
2 out of 5 stars review

Great while it lasted

[This review was collected as part of a promotion.] We watched TV. Streaming and watching cable TV. Also used for you tube. The picture and sound was good. Therein lies the problem the TV lasted just past a year. The factory warranty expired before the screen went black...

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi cabdillo1, We are sorry to hear about your experience with the TU700D TV having a black screen. Please know that your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue; is the most common problem when there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it outputs to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor