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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 3,361-3,370 of 10,370 reviews
Mar 13, 2021
Aptai
1 out of 5 stars review

Malfuctions , picture sub par

tv turns on by itself in middle of the night, and also turns off on its own while viewing?? picture is just ok, for the price point i guess it's acceptable. the remote design is a joke, barely useable. speakers are good. the malfunctions are a deal breaker, will be returning for another brand.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Aptai: Thank you for sharing your review of the Samsung TU7000 TV. We appreciate you sharing your experience regarding issues with your TV and are planning on returning it. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Specialist

Oct 6, 2020
195809
4 out of 5 stars review

Nice color tone, not complicated at all to set up

[This review was collected as part of a promotion.] I have a pretty good experience since looking for product, finding the store and reasonable price for the quality I wanted. And when I finally got it delivered, setting up is even better. My husband is a big television fan, so, when I found this tv, she was exited. I don't have anything negative to say about my experience.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
Fherdinand
4 out of 5 stars review

This TV has a great quality picture

[This review was collected as part of a promotion.] Great quality picture, nice to have all the Apps in one control, cons only two HDMI inputs, the system is slow responding sometimes annoying click to many confirmation back button (needs improvement), sound is decent, but is not the best, fair price for the item features, definitely I recommend this tv, but you need to be aware is not best in class

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 24, 2021
LPD101
5 out of 5 stars review

GREAT FEATURES ON THIS SAMSUNG MODEL

[This review was collected as part of a promotion.] THIS TV SET IS USED IN THE DEN, IT WAS PURCHASED TO REPLACE A 55" LG UNIT THAT DIED AFTER 2 YEARS. I DECIDED TO TRY A SAMSUNG INSTEAD OF ANOTHER LG BASED ON THE COMPARISON OF FEATURES. THE ONE FEATURE THAT I REALLY LOVE ABOUT THIS SAMSUNG MODEL IS THE ABILITY TO MIRROR MY APPLE DEVICES WITHOUT NEEDING AN ENGINEERING DEGREE TO MAKE IT HAPPEN. THE OTHER FEATURE I REALLY LIKE IS THE EASY SETUP OF THE BLUETOOTH SOUNDBAR. A+ ON THESE. OF IT IS VERY EASY TO OPERATE AND SET UP AND I REALLY LIKE THE PICTURE, CLEAR AND SHARP WITH THE 4K RESOLUTION.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 8, 2022
Rick
4 out of 5 stars review

Really, only two problems...

i'm reasonably happy with my 60" model. the picture is fantastic, especially with 4k input. however, when i turn the tv on, it tries to open my attached blu-ray player and start with that every time. it happens even if i physically disconnect the blu-ray, it still opens with the hdmi source screen and i have to manually change the input...every time! very annoying. my second problem is that this model seemingly only allows a single pair of bluetooth headphones to be connected at a time. my wife and i would both like to listen with headphones at the same time. doesn't samsung realize that more than one person would want to listen at a time? extremely annoying!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 16, 2022
NeedsANewTV
2 out of 5 stars review

Black spot after 17 months

[This review was collected as part of a promotion.] When I first got the TV, I loved it. The picture quality was great, the sound was clear, and it was very easy to mount on the wall. However, just a couple months after the one (1) year warranty expired, the TV developed a dark spot near the top left corner. I purchased the Samsung as all the reviews said they lasted the longest, were the best quality, etc. I did not have the same experience.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi there NeedsANewTV, Thank you for sharing details of the image issue you’re having. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Jspo1392
4 out of 5 stars review

Sound does not mesh well with Sonos beam

[This review was collected as part of a promotion.] Picture is amazing, but I'm having constant trouble trying to get the sound right with the Sonos beam connection, having to raise the volume to hear dialogue better and then lower it right away when sounds and music are heavy in shows or movies

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Chris30
5 out of 5 stars review

Nice Smart TV with so many good features.

[This review was collected as part of a promotion.] Nice Smart TV with great price deal. Lovely picture and sound quality. So far no issues with any of the device from Samsung like TV, Soundbar, Woofer etc.So many features to choose from. Overall nice and good.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 25, 2022
Artzler
5 out of 5 stars review

Great tv, crystal clear and great sound quality

My mom bought 4 returned tvs a month or so ago, this one happened to be with the bunch. It does have a damaged screen BUT that's why it was returned so we got it for a much lower cost. The screen is progressively getting worse but I hope it lasts at least a year or two before I may just invest in a brand new one. Love the tv, the family tv we have is 10 years old, still works like a charm but changing the input to play on my playstation was mind breaking, this one however automatically does that with ease. Watching YouTube and Netflix is also really enjoyable as well. Hopefully this tv lasts as long as it can for me (once again because the screen was damaged hence a return resell at an auction and was not Samsung's fault but was the previous owners fault) I'll be sure to try and save so I can get another one as I just love this tv very much, even if it's a bit damaged. Performance is still very outstanding. (It's also the reason I even play on my playstation, my old tv is really small and far away so not so enjoyable)

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi Artzler, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 6, 2020
DailyTVViewer
4 out of 5 stars review

Great TV with slightly laggy UI

[This review was collected as part of a promotion.] Great TV for the price. I have several TVs at home ranging from lower end "cheap" models to very high end models. This TV is a great happy middle. It provides good screen quality with good definition. Smart features are great with endless apps available and if there isn't an app, you can always cast it from your phone. The only reason I've given this 4 stars is because the User Interface can be laggy at times.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648