Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









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Great 43" TV!!!!
I have had this tv for a little over two weeks, and I love it! I was watching on a 24" screen and it really left a lot to be desired. The picture is perfect, and the sound is adequate. With an additional antenna I can watch all the local channels and it was very easy to add Netflix, Hulu, Disney, PBS, and a few others. I set it up by myself, I am 60 and 5'3" tall. I laid the tv on the bed to put the legs on, which were very easy to snap in, no tools needed!. I took it to the living room, hooked everything up an plugged it in. I have been enjoying every minute of my tv watching time. I can read the captions now without my glasses. Thank you Samsung for a great product!
Great image
[This review was collected as part of a promotion.] The TV is great. Amazing picture, great sound, I love it. The only issue I have is the sensitivity of the remote buttons, I click them and sometimes it'll act like I clicked the remote several times, besides that I have no complaints.
Great Family TV
[This review was collected as part of a promotion.] I'll start out by saying that we didn't really need to get a new television for our house. We thought that the old one worked well enough, but we are so glad we decided to purchase this new Samsung Smart TV. Setup couldn't have been easier. I love the way it fits our space. I had some concerns before it arrived but once set up, It looks perfect! The picture is crisp and clear and we were impressed with all of the pre-installed apps. Another nice surprise was the Samsung free channels. Voice control works perfectly. We are very happy with are purchase and have already recommended it to friends/family
Best TV for the money
[This review was collected as part of a promotion.] Samsung has impressed me yet again! I have always wanted a TV but didn't ever want to fork over the money for a good one. After classes turned to virtual learning I decided to get a Nice TV. After many hours of searching I decided on this one. The color is very crisp with lots of options to adjust it, the frame rate is fast. All of the apps paired with the TV work flawlessly. I love the borderless screen and the size is just perfect for a medium size bedroom. Another neat feature is game mode, it automatically recognizes my PS4 and flips the picture into game mode at I believe 120hz. The last thing I love is you can choose custom Sound and color settings for each input. Good job Samsung, this will be my go to TV brand from now on!
Just not good
[This review was collected as part of a promotion.] My samsung experience usually is good I've always had the new galaxy phone as soon as I could and my dad always bought samsung tvs so I thought they were good but then when I bought my very first samsung tv I've had nothing but bad time. Just over a year after having it got lines in the tv then I've had problems with it just not working and turning on and off but only with a dark light looking color on it. I've gotten to work again somehow time and time again but it finally crapped out not too long before the 2 year mark. I will certainly never buy another samsung tv or any products again
HI Hate2hate, We appreciate you taking the time to let us know about your experience with Samsung’s TU7000 TV. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product teams. We would love the opportunity to investigate this for you so we can provide further assistance specific to your usage scenario. You can reach Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
Great Picture but poor streaming
[This review was collected as part of a promotion.] The picture is very nice once you get everything dialed in. It does take a while to set the 4K picture automatically. The biggest point of frustration is using streamimg services with this (dumb) smart TV. It keeps loosing connection to AT&T live and others. I have a very strong internet connection, so this makes no since. I am also using a Orbit mesh server that is in the same room.
JALEE: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing connection issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Maybe just me but….
[This review was collected as part of a promotion.] Ok let's say this… I've been eyeing this tv for awhile. It has everything i wanted and wasn't going to break the bank. Saying that, I've had one tv sent with a broken screen and the replacement had the backlight go out and sent it for repair under warranty. Now, the picture quality is great! I like the features and it also has better factory speakers than i expected. I'd probably still recommend it a good low end buy. I've had cheaper ones from other brands and they weren't as good as Samsung (didn't think i was gonna say that did you?)
Hi Djcrash, We appreciate your feedback on the TU7000 TV and your patience while waiting for a replacement TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor
Not as good as my old Samsung TV
[This review was collected as part of a promotion.] I decided to update my tv and got a TU7000 and loved my older version so I thought this one would be just as easy Nope, I find it more difficult that needs to be and can't download some apps that I wanted and your Samsung TV app seems to dominate the tv sometimes and wish I could delete it. I bought a Toshiba for my bedroom and it's a breeze to program and with the Samsung you have to be a professional to set up and etc... I bought this since my last one was so easy to use but I can't say that for this one. I think when I go to replace it I will go with another brand that is more user friendly.
Unhappy: Thank you for choosing the TU7000 Crystal UHD TV and taking the time to share your experience with streaming apps. This issue may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
Easy to use
[This review was collected as part of a promotion.] I wanted a new television that was the right size, right price and came preloaded with the streaming services I watch. I mostly use my tv to watch Netflix, Disney+, and occasionally Amazon Prime Video and this has been wonderful for that. I can easily get to all my streaming services from the Home Screen. I love that the Home Screen is to the point and not all cluttered up with things I don't want. Besides being easy to use the picture quality is beautiful. I love this tv and definitely recommend it!
Good picture
[This review was collected as part of a promotion.] When you are watching a good sporting event. There are no interruptions or breakups. I think nice to know that you can enjoy and concentrate on what you're watching with no worries. I would recommend this TV to anyone that wants to have a good time with friends or family. Good sound and very well balanced.
