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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 3,381-3,390 of 10,373 reviews
Dec 8, 2020
Reviewer name: Iknoor
1 out of 5 stars
1 out of 5 stars review

65'': Blank Screen

got this tv today, plugged it in and all i see is a blank screen. i only get audio. i can barely see the text on the screen using flashlight, but that's about it. tried troubleshooting and even managed to reach the color, brightness and contrast settings, but it didn't help at all. awful product, will be very skeptical buying another samsung product. will return the tv tomorrow.

Review from Samsung US
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Sep 16, 2020
Reviewer name: DTrey
5 out of 5 stars
5 out of 5 stars review

Seamlessly Smart

[This review was collected as part of a promotion.] I am truly enjoying my experience with the Samsung Smart TV that I purchased. The pictures are crystal clear, the sound is great and the graphics look amazing for my video games as well as the movies I watch. While everything is turning out to be better than advertised, the best part of my experience has been the initial setup. All I had to do was plug in the Smart TV and it did the rest of the work. In 5 minutes, everything was set and I didn't have to make any adjustments. Samsung went above and beyond on their product and I appreciate them giving me an awesome experience.

Review from Samsung US
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Sep 29, 2020
Reviewer name: ecarbajal77
5 out of 5 stars
5 out of 5 stars review

Perfect Upgrade

[This review was collected as part of a promotion.] This Samsung Tv replaced my old 40inch Tv. Wow what difference!. I love the sleek design of this tv. The picture quality is way better than expected with a Clear picture and vibrant colors. The sound quality on this TV is up to par and sounds great and good enough for my bedroom. Great features for a smart tv and it was an easy set up. The remote is pretty simple To use. I did have one issue. Samsung doesn't have the smart apps I use to watch sports like Peacock Tv and FuboTV but the good thing is you can mirror it to the tv so that's a plus. I haven't used the Alexa feature yet due to I don't own and Alexa Device in my home Yet! Over all I'm very satisfied with this TV and I'm very Happy!

Review from The Insiders
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Nov 29, 2020
Reviewer name: RickR
4 out of 5 stars
4 out of 5 stars review

Very nice which needs a better remote

tv is very nice. i was surprised with the remote they included. ghis is a smart tv it should make things simpler. the remotebhas the opposite effect. full of needless bittons and not even backlit..at night it makes itnvery challenging to hit thebright input. samsung should have inclided theor smart remote imstead.

Review from Samsung US
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Oct 6, 2020
Reviewer name: Valerie
4 out of 5 stars
4 out of 5 stars review

Great picture - wish it had more ports

[This review was collected as part of a promotion.] So far, we love the TV! Very clear picture. There are a couple of things that seem they could have done better. Sound varies a great deal between regular cable and streaming services. On regular cable, the sound is quite muted. The other aspect we wish we had were more HDMI ports. On our older TV, we had 3, this TV only provides 2. :(

Review from Samsung US
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Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Crystal clear. Great sound.

[This review was collected as part of a promotion.] The TV has a great picture. The quality of the image is first rate. I choose Samsung TV's (which I have five) because I believe their speakers have a better sound than any other brand out there. Even without external speakers the TV is clear and loud. Music sounds like it should. Action sounds like true action.

Review from Samsung US
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Jan 9, 2023
Reviewer name: Dziner99
3 out of 5 stars
3 out of 5 stars review

Rather Disappointed

I'm rather disappointed in this Samsung model. I researched for months and thought this was exactly what I was looking for; but the screen is dark and colors do not pop at all like advertised. Others have commented about the same thing while watching my tv. Ironically, I got rid of my last tv because it had become so pixelated in dark scenes that I could not see anything. I was really looking forward to bright, crisp colors. I have also had a few incidents where the audio and video did not match up.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Dziner99, Thank you for letting us know that you are not satisfied with the brightness of your TU7000 TV. I have a few recommendations which may improve your visual experience. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, if your TV's colors are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Next, if your audio and video are not syncing up, it could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 7, 2021
Reviewer name: cw smooth
5 out of 5 stars
5 out of 5 stars review

EXCELLENT PRODUCTS

i am extremely satisfied with the new samsung tv. i had to return the vizio m series because the picture on it was horrible . the color was way off and so was the viewing angle. my new samsung was less expensive, and has a display like a theater. the crystal display is great. true , vivid, color accuracy and detail. i hooked up a polk sound bar with sub woofer to the arc hdmi and the remote controls it.. very delighted and satisfied. i will be getting a samsung qled soon. also have great samsung tablet and phone....

Review from Samsung US
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Oct 25, 2022
Reviewer name: Joejoemoviebuff
5 out of 5 stars
5 out of 5 stars review

Brings new life to the family

[This review was collected as part of a promotion.] This picture quality is so amazing. The screen actually comes to life. Set the TV up in the family room. One night while we were having dinner I actually tried to pass the potatoes to the woman in the screen she looks so real it was like she was sitting at the dinner table my wife thought I was crazy but I thought the women on the screen was at my table.

Review from Samsung US
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Sep 16, 2020
Reviewer name: yakman
4 out of 5 stars
4 out of 5 stars review

Overall great tv for the money

[This review was collected as part of a promotion.] This purchase was a great buy for the money. Sharp, clear picture,. great convenient, easy to use features. Easy to connect to wifi. Sufficient inputs. Light streamlined attractive appearance. The only reason that I did not give this product 5 stars is the following: sometimes when streaming movies, darker scenes seem too dark and difficult to see. I have adjusted settings a bit to try to improve this with only a small amount of improvement. Other wise no complaints. I am very happy with this purchase.

Review from Samsung US
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