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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,731-2,740 of 10,373 reviews
Sep 16, 2020
Reviewer name: SamsungSuperFan
4 out of 5 stars
4 out of 5 stars review

Nice for the Price

[This review was collected as part of a promotion.] This tv was inexpensive for one of its class. It provides a good picture and nice sound quality. I like that I was able to sync it with my cable which allows me to transition from apps to cable with a single remote. I did have some issues initially connecting it to my wi-fi, but eventually got it to work and haven't had any problems.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 5, 2021
Reviewer name: Becky
3 out of 5 stars
3 out of 5 stars review

Samsung Tech Doesn't Apply in Real Life

i had a comprehensive and constructive review written, one that i believe could be helpful; unfortunately it did not meet the 800-character guideline. Rather than try and contact me about the problems I have with their product, the company chose to delete my review. The TV operating system is terribly problematic (I've been able to find online commentary that it is just Samsung's technology). It requires a system restart every week or so. As noted in the title, those of use living in real world simply don't have time for that nonsense. My inexpensive Roku TVs work much better. The remote design is illogical too, for what it's worth.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Becky: I am very sorry you are experiencing issues with your TU7000 TV. We appreciate your feedback. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 16, 2022
Reviewer name: TVAloha
5 out of 5 stars
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] We use this TV for streaming, watching sports, and movies, and following our favorite serials. The controls are easy to use on the remote, making it easy to navigate where we want to go. Adjustments to sound and picture quality are easy to use as well. Very pleased with this purchase.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 17, 2020
Reviewer name: lucrob
5 out of 5 stars
5 out of 5 stars review

SAMSUNG 58" CRYSTAL

[This review was collected as part of a promotion.] i want to highly recommend this tv for those of you who want a tv for the bedroom that's all encompassing but not too big for the room. great picture from all angles and a really crisp screen and response time. took me a little bit to set up as i forgot my password but once retrieved a few steps to accomplish connection to my devices and i am one happy camper. did have a 43" high end competitor brand before and it has been put out in storage. this tv actually has a better response time than my main tv in the living room which is also a samsung. so i highly approve of this model if you're looking for an assume experience while relaxing in the bedroom and want to enjoy a cinematic experience.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 23, 2022
Reviewer name: Charlie
5 out of 5 stars
5 out of 5 stars review

Excellent quality!!

[This review was collected as part of a promotion.] I absolutely love my Samsung 65” tv.!! The picture is of the highest quality and the features are simple to use. I don't subscribe to cable any longer, so the Samsung TV Plus free channels are a definite plus for me. This is my first smart tv and I was amazed how simple it was to learn to navigate . I subscribe to several streaming channels and the picture quality is amazing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 9, 2024
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Dead after less than 2 years.

Loved this TV until yesterday when it just stopped working. Tried unplugging and replugging but nothing. The little red power light is on so it's getting some power but zero picture--just a black screen. Incredibly disappointed as the TV isn't 2 years old. Now what?

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: socalchowd
5 out of 5 stars
5 out of 5 stars review

A great TV at a great price

[This review was collected as part of a promotion.] I love my Samsung TV. I use it outside. The internal speakers work great even outside. The picture is crisp and bright and it doesn't get distorted by the sunlight (although it is covered and only gets sunlight in the early morning). This is my third Samsung TV and I will continue to buy Samsung. My previous one lasted over 6 years and i only got rid of it because I upgraded to a 65".

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 17, 2023
Reviewer name: Jacob
2 out of 5 stars
2 out of 5 stars review

Technical problems

Hdmi ports keep losing connection. The screen will appear to shut off in the middle of gaming. I've upgraded the hdmi cables thinking that was the issue, I've switched the hdmi ports, I've tried gaming mode on, off, and auto and it doesn't make a difference. I check to make sure the software is up to date and it is. We are loyal Samsung users from our tvs to our oven to our phones. But this TV is making me consider changing courses.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Jacob, We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 26, 2020
Reviewer name: James B
5 out of 5 stars
5 out of 5 stars review

Great TV so far

[This review was collected as part of a promotion.] great picture , apps lag a little cbs all access especially slow for some reason-have to unplug and plug in then maybe it will work. only had 2 weeks so far seen picture problems on some comments, worked great first 3 days then had picture problems. i tried every thing in menu nothing worked. i work a lot and poof the picture looks great again like when i first got going on 4 days now. otherwise so far working ok.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 7, 2023
Reviewer name: Deb72
4 out of 5 stars
4 out of 5 stars review

First time owning a Smart TV

I bought this TV over a month ago and generally speaking I am pleased with it. I have never owned a Smart TV and it took longer than I thought it would to set it up and getting it working with my Cable Provider. After I finally got it straight and was enjoying the TV, about two weeks later several strange things happened and the TV stopped working except for running old TV series. It kept bouncing back to some blank screen except for an icon in the upper left hand corner. Tried to unplug from the converter, that did not work. Tried unplugging the TV that did not work. Wanted to reset it back to Factory settings but that did not work. So I left the TV alone for two days and when I went back to it voilà it was back. Has not happened since but if it does I still do it know how to correct the issue.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648