Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

Member photos

  • +1563 images
Sort by |
Showing 2,721-2,730 of 10,373 reviews
Aug 23, 2022
Reviewer name: Merr5533
5 out of 5 stars
5 out of 5 stars review

My favorite tv yet!

[This review was collected as part of a promotion.] I really do love my Samsung. this t.b. upgraded my tv streaming experience. it's big enough to take over my living room and take me on adventures so that I can relax right here at home. Thecapabilities and app selection is endless I still find new ways to find new shows, move, documentaries I didn't even know I had before. Clearly I've learned that not all tv's are made the same...this one is worth the investment :)

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 9, 2021
Reviewer name: Samm
5 out of 5 stars
5 out of 5 stars review

Live it!

the graphics are incredible, although im totally not a tech-savy person the set-up was do-able. i actually bought a second tv-exact same tv for another room in the house. one problem: the some of the premium channels that i pay for, that i had to search for i cannot add to the lineup on the bottom of my screen. therefore, when i want to watch them i have to go through the entire search process to get to them. pain in tge butt! but otherwise its definitely a ten!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 21, 2022
Reviewer name: Samsung4U
4 out of 5 stars
4 out of 5 stars review

Great, but a little slow.

[This review was collected as part of a promotion.] I love my TV and thought it was a great purchase, but there are times when using the remote that it does a little bit of time for the TV to change or switch channels, it doesn't always happen, but it's good, and great expectations when playing games.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 12, 2021
Reviewer name: SomeGuy
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed!

[This review was collected as part of a promotion.] I love this tv for my barracks room! When on active duty I tend to not have much to do outside of work especially during the current times. I enjoy watching tv and playing video games and this TV has been great in giving me exactly what I want out of it!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 11, 2021
Reviewer name: Mizzy
5 out of 5 stars
5 out of 5 stars review

Awesome product!

[This review was collected as part of a promotion.] This Samsung TV is the best. It has great viewing pleasure! I love that everything that I view is crystal clear.. My husband plays video games on this tv as well and has nothing but great things 2 say.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Samsungfamily
5 out of 5 stars
5 out of 5 stars review

Always Samsung

[This review was collected as part of a promotion.] We have owned several Samsung televisions and have always been pleased with our selections. We needed a new television for the bedroom and this Samsung has the best picture of any we've ever owned.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Mar 3, 2022
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Samsung has let me down

i have always enjoyed all samsung tv just bought this tv tu 7000, i only use it to play video game not much and one day i tried turning it on. the tv wouldnt turn back on very disappointed as i have always been a samsung fanatic it has slightly crushed me. i tried getting my tv fix, i did not care if i would pay for the service but than at again to fix a tv it felt like we where doing a disservice to them. i wish i would be able to be helped better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Chris: Thank you for purchasing the Samsung TU7000 TV and for bringing your concerns to our attention. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. Should you wish to check the status of your case or need any further assistance, please contact us again and reference your last service ticket number. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. ~ Samsung Advisor

Sep 2, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Slow processor-BEWARE OF LAG

super excited once the tv was delivered. i just bought my first house and this tv seemed to be the perfect fit. once opened i was really upset at how much this brand new tv lagged. like lagged lagged. i will never buy another samsung tv because of how slow the 7 series is!!!! stuck with this tv, dont be like me! not impressed.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

London Folsom: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Nov 3, 2022
Reviewer name: JKC 1
3 out of 5 stars
3 out of 5 stars review

Not plug and play

Haven't figured out how to get my cable box to work on it. Unless you're with Bell it's designed from the factory with hardly any options for cable suppliers. Instead of making it simple plug and play like LG they make it a hassle to hook your cable with any provider other than Bell

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi there, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Jul 27, 2022
Reviewer name: ERICGG
5 out of 5 stars
5 out of 5 stars review

SAMSUNG CRYSTAL UHD 70

[This review was collected as part of a promotion.] WELL, HOW I USE MY TV IS WATCHING AND STREAMING A LOT OF MOVIES THRU THE FIRESTICK OR THRU THE PRE INSTALLED APPS AND ITS AN AWESOME JOB HOW I LOVE MY TV AND WOULDNT CHANGE ANYTHING FROM HAVING THIS TV IN MY HOME AND NOT ANY OTHER TV WILL DO FOR ME

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648