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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,631-2,640 of 10,373 reviews
May 23, 2022
Reviewer name: grego55
5 out of 5 stars
5 out of 5 stars review

Best TV I have ever purchased.

[This review was collected as part of a promotion.] The picture quality is amazing and at the price point purchased, a great deal! I also like the simplicity of the remote control. The fact that the TV meshes so easily with my service provider is a plus that I was not expecting, but am grateful for.

Review from Samsung US
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Sep 16, 2020
Reviewer name: SamsungTVLover
5 out of 5 stars
5 out of 5 stars review

Nearly perfect- still 5 stars

[This review was collected as part of a promotion.] This is nit picky so bear with me. Overall, the TV is fantastic and a vast improvement over our previously loved Samsung TV that had grown outdated. The only issues I take with the TV are the occasional slow connection time at TV startup—it can take maybe 30 seconds to connect and will sometimes require turning the TV off/on. I will mention that we have occasional issues with internet on other devices throughout the home so I am not certain the issue is even with the TV (it likely is not). My only other complaint is that the remote feels like the buttons are really jammed together and it is not very easy to navigate, particularly in the dark. Obviously, if I dislike the remote so much I can always get an aftermarket remote to replace it. Lastly, for an overview of the positives; the picture is great, setup was easy, and I was shocked to find a bunch channels included for free on “Samsung TV Plus” (a nice bonus for sure). All of this for a great price point in my opinion. More than happy with my purchase and I will certainly look for a Samsung TV when this one needs replacing in another decade.

Review from Samsung US
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Sep 20, 2021
Reviewer name: SammyGee
4 out of 5 stars
4 out of 5 stars review

Great visual clarity with limited storage

[This review was collected as part of a promotion.] The TV has a bunch of amazing features built into it where it can get content from your streaming services and show recommendations. I have a bunch of streaming subscriptions and only complaint I have that actually matters is that there's very limited built in storage to support as many apps that I want to install. Just like the Samsung phones the a bunch of bloatware that I can't Uninstall leaving me with very limited options.

Review from Samsung US
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Aug 8, 2020
Reviewer name: Lima96
2 out of 5 stars
2 out of 5 stars review

Samsung TU7000 55”

i bought 2 samsung tu7000 55” smart tvs. the picture was great. however the tizen operating system is terrible. not very user friendly. apps font work properly, they freeze up, don't load sometimes sound doesnt work on certain apps. the tvs were a great price but even at that price not worth it. the smart tv should work seamlessly. i shouldnt have to unplug tv, delete then reinstall apps just to get the tv to work. shouldnt have to reboot the tvs as well. no more samsung business from me. the tvs i've had in the past were great. their newer models not so much. so i returned both tv's and went with a different brand. hopefully the new brand will eork out better. too bad samsung. i wont be spending any monies on your brands. i do not recommend your tv's.

Review from Samsung US
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reply from OBA

Lima96: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 19, 2022
Reviewer name: Bankisader
5 out of 5 stars
5 out of 5 stars review

Dayroom / Study TV

[This review was collected as part of a promotion.] This is a great Samsung smart TV that is a perfect fit for the space and purpose. It is so easy to use and was simple to install and get connected. It comes standard with many apps and easily accepts new ones. We are getting ready to buy another one for a new location and I will look for a Samsung first. When we get that one, we will have seven (7) Samsung televisions! Why change when you like what you have!

Review from Samsung US
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Oct 25, 2022
Reviewer name: RedEyeDaddy
4 out of 5 stars
4 out of 5 stars review

Beautiful picture (in bright scenes)

[This review was collected as part of a promotion.] When you buy a buy a Samsung TV, you pretty much know you're gonna get a TV with a good picture. We've had this TV for 8 months and use it to watch movies and series. Usually using the built in apps like Netflix, Disney+, HBO and Amazon Prime. Sometimes we use a cable box (Spectrum). The picture is clear and bright with vibrant colors, in most scenes... The problem is in dark scenes. The dynamic backlight makes dark scenes way too dark to watch. You can't change the dynamic backlight. I dug around the picture settings, tried lots of things but nothing affected the backlight. You have to close the drapes, turn off the lights and fiddle with the picture settings to watch the scene. Then, you have to undo everything when a bright scene appears. It does this on all the major streaming services (Netflix, Disney+, HBO, Amazon Prime,...) using the built in streaming apps. It does this with big budget movies and series. I'm not sure but I suspect it has something to do with HDR (High Dynamic Range) content. I wish I could disable it. My older Samsung TV wasn't like this.

Review from Samsung US
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Oct 5, 2020
Reviewer name: GatorsFan911
4 out of 5 stars
4 out of 5 stars review

Overall Solid TV for the price

[This review was collected as part of a promotion.] The picture and sound on this TV are amazing, I greatly enjoying the apps that are available although I have had some issues with some apps not being available. Some issues I have come across are that very frequently when I go to download an app it stays stuck at 0% and fails and I have to manually reset the TV by holding the power button on the remote. This happens every time I download an app which becomes extremely annoying to do. Another issue I have is the general lag with the operating system that is on the TV. I have a roku TV in my other room and there are no such issues with this and the interface is very crisp. I know you guys can make this much more amazing than it is. In all, picture quality and sound is 10/10 and the App Store and operating system is a 6/10. I swear by your brand and recommend it to anyone who is in need of a TV.

Review from Samsung US
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Sep 27, 2022
Reviewer name: Samuel
5 out of 5 stars
5 out of 5 stars review

This tv has an amazing image true to color

[This review was collected as part of a promotion.] The image quality on Thai tv is fantastic. I prefer streaming directly through the tv itself instead of external things like fire stick, Apple TV, ow Xbox. The image is crisper. The remote comes with preset citrons for common apps and many more are available to download. It's not incredibly heavy so moving it is easy and the feet only click in. This was handy in purring it up and then later mounting it.

Review from Samsung US
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Dec 10, 2021
Reviewer name: kmartin
1 out of 5 stars
1 out of 5 stars review

Poor Quality

Picture started going out within 6 months of purchase. By month 9 the screen will completely go in and out. Sams is not standing behind the TV and I am fighting with warranty now. I would not recommend this tv, brand, or Sams for purchasing electronics.

Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Grumpymike70
4 out of 5 stars
4 out of 5 stars review

Great TV...but

[This review was collected as part of a promotion.] We use the Tv mostly for cable Tv and streaming movies, programs. Love the picture quality. Colors are awesome. Almost a 3D look. Very realistic. Wish the remote was a little larger for ease of use. Buttons kind of small. The only real issue is with the sound. When you switch from a streaming service to the cable Tv, the sound mutes and you have to turn off the tv and cable and restart them, in order to get the sound back. A minor inconvenience, not bad enough to return the TV. Had another Samsung model for 12 years with no issues. Would recommend Samsung TV over any other brand.

Review from Samsung US
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