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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,621-2,630 of 10,373 reviews
Sep 15, 2020
Reviewer name: fire841
5 out of 5 stars
5 out of 5 stars review

remote access help

[This review was collected as part of a promotion.] this tv has a great picture and sound. Tv has features that can be set by yourself or by custome service rep right from their office. . I had a problem with the picture shaking and shadows appearing on people the tv has a program that can be set for cable box that deals with this type issue that was 2 months ago not a problem since I had it remotely set because I didnt know how . thanks samsung

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 19, 2023
Reviewer name: GOGOH
5 out of 5 stars
5 out of 5 stars review

Great Features

Excellent Device, intergrade with my Home system was seamless and easy. Ambient mode is a Plus. Picture has a dazzling effect and totally controllable. Google assistant or Apple is work around, haven't intergraded into my Nest network. Although, the Samsung app will show all my cameras. I'm very impressed with the TU7000 and all my T.V s have been Samsung.

Review from Samsung US
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May 29, 2022
Reviewer name: RealityTvQueen
4 out of 5 stars
4 out of 5 stars review

Great TV and Interface- would purchase again.

[This review was collected as part of a promotion.] TV very clear and menu is easy to navigate. There are apps for every streaming service you can think off and the process to download/move apps is simple. I love my TV. Two complaints- The remote arrows and enter button are small and oddly shaped. I also didn't like the how the keyboard showed more than one letter when you hovered over the letter you want, but you can turn that off.

Review from Samsung US
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Apr 2, 2020
Reviewer name: NTang
2 out of 5 stars
2 out of 5 stars review

Not as Smart as I Expected

The picture is great and the TV looks beautiful in the room. I do not like how it only has 2 HDMI inputs. If I want to be able to control the volume of a external speaker I have to use one of the two HDMI inputs. Optical input I have no control and Bluetooth has terrible sound quality. The SmartThings app even have a keyboard where you can type in a search or a title. The connecting process took for ever and a call to customer support. I am fairly tech savvy and work in the pro-audio industry and it came to me just going through the connection sequence about 10 times. Apple Airplay and AppleTV app works great, but there is no replacement for having an Apple TV.

Review from Samsung US
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reply from OBA

NTang, Thank you for purchasing and reviewing this Samsung TU7000 Crystal UHD TV. Your user feedback is very important to us and will be shared with our TV product team. Please do reach out to us should you have any questions, concerns, or need assistance. You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs). Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport Or find us on Twitter: https://twitter.com/SamsungSupport To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/ The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and services. -Samsung Ambassador

Jun 16, 2022
Reviewer name: aquakittie
3 out of 5 stars
3 out of 5 stars review

great size and clear picture - some draw backs

[This review was collected as part of a promotion.] issues: It doesn't appear that I can link it up to wifi earbuds the sound is all over the place, doesn't pic up conversation well but blasts you out on the sound effects and music the screen is incredibly dark. the rep I bought it from warned me but I didn't believe him. Its dark and I've tried adjusting what little I can in the display settings but its a lost cause. I can't watch darker themed things during the day with blinds open on my windows. pairs well with firestick is thin and very lightweight reasonably priced

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi there aquakittie, We appreciate you sharing your experience when connecting your wifi earbuds to the TU7000 TV. Please try re-pairing your wifi earbuds with your TV. Go to Settings > Sound > Sound Output > Bluetooth Speaker List Some things to keep in mind when using Bluetooth headphones: - You can only pair one Bluetooth audio device at a time. - You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously. To adjust your TV's sound, you may want to try adjusting the settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings I see that you’ve already tried adjusting your image, please try the below instructions: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 16, 2020
Reviewer name: Nn72
5 out of 5 stars
5 out of 5 stars review

AMAZING

[This review was collected as part of a promotion.] quality and clarity of picture is outstanding and the sound superb . Great quality and a affordable luxury. I throughly enjoy coming home to relax with my family and way a movie ,although we've had this TV for a bit now it still gets ooh's and aah's from us from how unbelievably life like the picture is . I highly recommend this television, it will the best purchase you'll ever make hands down !

Review from Samsung US
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Jul 27, 2022
Reviewer name: Spidey86
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I use my TV to watch movies and satellite TV. I also use it to stream all my favorite streaming services, because I don't have a computer. It has great picture quality and pretty good sound. The one thing I didn't like was it wasn't very compatible with the soundbar I had.

Review from Samsung US
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Jun 16, 2022
Reviewer name: Glittergirl
5 out of 5 stars
5 out of 5 stars review

Great bang for my buck!

[This review was collected as part of a promotion.] I like this tv. Samsung has never let me down. The picture quality is awesome. I love how I have easy access to all my streaming apps. I also love the tv channels that are available too. I feel like I have cable without actually having cable!

Review from Samsung US
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Oct 25, 2022
Reviewer name: CaGrown
5 out of 5 stars
5 out of 5 stars review

This product has great clarity and picture

[This review was collected as part of a promotion.] I use my Samsung TV for streaming and appreciate how easily it works with most apps. I was able to cancel my subscription cable service because I can now access my shows through this TV without it. It came preloaded with a great selection of apps that I use all of the time. Sound quality is very good and the TV fits perfectly in my living room. The picture clarity is so much better than my previous TV, and makes you feel like you're actually watching sporting events from the sidelines. I would highly recommend this TV and glad that I made my purchase.

Review from Samsung US
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Aug 23, 2022
Reviewer name: KerryG
4 out of 5 stars
4 out of 5 stars review

Good TV With A Couple of Frustrations

[This review was collected as part of a promotion.] I've had this TV for over a year now and it has been reliable. But occasionally it will turn on by itself overnight and I will wake up to find extra light streaming down our hallway into our bedroom. Another frustration is the included streaming TV channels which only work about half the time, not that I often watch any TV that has commercials. But for my main streaming channels and my DVR this TV has been working fine and I enjoy the larger size than what I had before.

Review from Samsung US
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