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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,611-2,620 of 10,373 reviews
Oct 25, 2022
Reviewer name: Joejoemoviebuff
5 out of 5 stars
5 out of 5 stars review

Brings new life to the family

[This review was collected as part of a promotion.] This picture quality is so amazing. The screen actually comes to life. Set the TV up in the family room. One night while we were having dinner I actually tried to pass the potatoes to the woman in the screen she looks so real it was like she was sitting at the dinner table my wife thought I was crazy but I thought the women on the screen was at my table.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Carlos
5 out of 5 stars
5 out of 5 stars review

Great Picture Quality

[This review was collected as part of a promotion.] I primarily use my Samsung tv to watch sports and movies/shows. It's been a long time since I've purchased a tv, so this was a huge upgrade compared to my previous one. Everything about this tv I love. The quality, the sound and the different features it has. For the price that I paid for, I would not hesitate to purchase again. The price is fair for the quality of the tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 10, 2022
Reviewer name: Viktor10
5 out of 5 stars
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] My Samsung TV is amazing I use it to watch all my movies with the very clear picture. I'm glad the remote is very easy to use overall I'm very satisfied with my purchase. I will continue to purchase Samsung TVs because of the great quality.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 2, 2020
Reviewer name: wrigleys
5 out of 5 stars
5 out of 5 stars review

Wonderful Television and Great Buy

[This review was collected as part of a promotion.] This t.v. is so easy to operate and use. I can set the timer so quickly, move between channels, apps and controls with great ease, I am definitely not tech savvy but this model is wonderful for older people like myself in particular. I had to exchange a well known brand of t.v. because it just was not a good television, I read the consumer reviews and spoke to my salesman before I decided on my 43" Samsung. It has so many excellent features, outstanding picture, controls infinitely easier to understand, and the price is so affordable. Thanks Samsung for making an excellent product at such a reasonable price, the smartest purchase I have made in a long time, love my Samsung!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 6, 2020
Reviewer name: Wayne
1 out of 5 stars
1 out of 5 stars review

Nothing but aggravation

The picture is great when it works but I've spent almost as much time resetting and rebooting this TV as I have watching it. I've had my cable box, YouTube and my iPhone screen mirroring all freeze. I've owned the TV for a week and I've had to reset it every single day so far, some days more than once. I've used the self-diagnose tool to check the HDMI cable - it says it's fine. I've quit using wifi and hard-wired my TV to my router. I've used the “device care” tool, it says there are no problems. I've done the SmartHub connection test, I've reset the SmartHub and I've unplugged the TV half a dozen times. It still keeps freezing! All I want is to be able to press a button and watch TV. I've actually sat down with a plate of dinner and finished my meal before the TV started working. This is the first Samsung product I've ever owned and they aren't making a very good first impression. Seriously thinking about returning it to the store and seeing if I have any more luck with Sony or LG.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Aug 1, 2023
Reviewer name: stupid
3 out of 5 stars
3 out of 5 stars review

Volume not loud enough

Just purchased 2 58"Samsung TV's the picture is great excellent quality ,however the sound -volume is poor and that is a big disappointment. When one buys a TV from the store one only sees the picture and one only finds out that the sound is not very good after the unit is installed and all the packing /box has been thrown out so there is no way to return the unit. Hard lesson to learn after the purchase. Picture is great but the volume is poor. LG does not have that problem.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Sep 23, 2022
Reviewer name: Susaneri
5 out of 5 stars
5 out of 5 stars review

Excellent product and picture

[This review was collected as part of a promotion.] My family faithfully buys Samsung tvs, appliances, etc, because the quality just can't be beat. The picture on my TV is crystal clear and I feel a part of what I am watching. I am consitantly impressed with the quality of my TV and when guest come over to visit, they are amazed by the picture.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: tdetsmt
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Replaced my 60 in. Samsung with this one.Great picture and plenty of apps already loaded and easy to add more.The only drawback I've found is only 2 HDMI ports other than that easy to set up and scan through options

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 4, 2020
Reviewer name: Kripsy
5 out of 5 stars
5 out of 5 stars review

Samsung Forever!

[This review was collected as part of a promotion.] I've been buying Samsung since the 1990's. Why? You ask? When you purchase a Samsung, you know you are getting a quality item. They are rugged, user friendly, and 99.9999% trouble free. The reason I say rugged, the product last a long time. I can say with confidence this product is just simply awesome! Sure you might pay a little more than the others but I'm worth it. And it's not expensive, it's priceless!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: DK77
3 out of 5 stars
3 out of 5 stars review

Great Picture, terrible home system

[This review was collected as part of a promotion.] I love the picture quality on the Samsung tv's (I had a smaller, non smart Samsung tv prior to this one). However, the home system is slow and unorganized and searching for an app is complicated. The remote control is awful. All the play, fast forward, stop buttons are tiny and at the very bottom. The Netflix button is smushed up right next to the volume bar so I constantly press that by mistake. It is almost the exact same setup as the non smart tv remote. Why not have a better, larger remote with buttons spaced out and placed in better positions. I am looking into a universal remote to replace it. So 3 stars overall.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

DK77: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design and interface is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions