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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 2,641-2,650 of 10,373 reviews
Oct 3, 2022
Reviewer name: Sher71
3 out of 5 stars
3 out of 5 stars review

Overall it's fine for an inexpensive TV

[This review was collected as part of a promotion.] I hadn't bought a new TV in several years, and I went with a top brand, but a discounted price. In retrospect... I might have made a different choice. But overall - it's fine. It's a decent enough TV . The 2 main issues I have with it are: It's dark. Like really dark. Watching any dark/night scenes and I can't make out many details. I've turned the brightness WAY up and turn all the lights off in the room shut all the blinds etc, and it's still difficult to make out what's happening. So I mostly watch shows with dark/action scenes in the evenings, because in the daytime I might as well be looking at a black screen with some audio. The other thing is small, and odd. It turns itself on. Not all the time, but often enough that it's annoying. I'll turn it off at the end of the day - go into the next room and hear it come on. It's baffling!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Sher71, Thank you for your purchase and your feedback on the Samsung TU7000 TV. Please know we are here to help you and have a few troubleshooting tips that may resolve your issues. First, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings > General > Eco Solution > Ambient Light Detection. Now, if your TV is turning itself on, there are a few steps that I would like you to go through to ensure they are not the cause. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with the Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. Finally, if you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled. Occasionally connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 13, 2021
Reviewer name: Malik21
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love it I use my PlayStation 5 on it it works perfectly I love that when I turn on my TV my game turn on I love playing the game I can see the color of the brightness the graphics is amazing and when I sleep I just tell my phone to turn it off and it turn off the TV in the game I love it

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 8, 2020
Reviewer name: Sambo
4 out of 5 stars
4 out of 5 stars review

I love my tv, But...

i'm die hard samsung, but the only reason why i did not give this tv 5 stars is because every now again i have to reset the tv due to sudden power outages that are not in my control. when power comes back on the tv will loose its internet connection and will not find any connections unless you reset the tv. or i will loose the samsung channels and have to unplug the tv for a couple of hours or reset the tv in order to get them back. if it wasn't for the ability to log into my samsung account and retrieve all of my back up data i would have given this tv a 1 star. because its only a few minutes to log in and my tv is back to its old self is why im sticking with it.. other than that i absolutely love my tv.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 12, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Audio Guidance works well

I'm a blind user and with my Samsung TV I am now able to use my TV with minimal help due to the Audio Guidance and Alexa. One thing I wish the remote had is a 30 second time jump button rather than needing to locate the screen time jump which takes quite a bit of navigation.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi JesseBond29, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung 4K TV! 

Sep 19, 2021
Reviewer name: Gogators
5 out of 5 stars
5 out of 5 stars review

Our first smart tv

[This review was collected as part of a promotion.] This is our first smart TV, I have been looking at a number of different brands and models, We chose this one for the ease of setup for an older couple that are not very up to date with technology, and the screen and sound quality are superior to anything else we looked at. It won't be long, and we will have another one. Thank you to the designer for thinking of us that are not on our computers everday.

Review from Samsung US
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Sep 6, 2021
Reviewer name: 5Stackz
5 out of 5 stars
5 out of 5 stars review

75" Chrystal UHD

[This review was collected as part of a promotion.] This is the perfect fit for my living room. It has all the streaming apps built-in it. I really enjoy not needing a set top box. The picture quality is just awesome. When paired up to smartthings, you get alerts and a remote on your phone. Just an awesome tv.

Review from Samsung US
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Sep 24, 2021
Reviewer name: FLM15
5 out of 5 stars
5 out of 5 stars review

This just what I wanted and more.

[This review was collected as part of a promotion.] This is just what I wanted. It perfectly replaced the TV I previously owned. It fits great in the area I have it setup. The whole family uses and enjoys. We have family movie night. It's like being at the movies. Our sons play there video games and have friends over to entertain. Saturday and Sunday is our football weekend. The picture quality makes you feel like you're right at the game. We add more speakers that gave use surround sound and it makes more awesome.

Review from Samsung US
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Sep 16, 2020
Reviewer name: Missingmy2020
5 out of 5 stars
5 out of 5 stars review

2020

[This review was collected as part of a promotion.] Well 2020 has been a weird year. Purchased a great new TV to replace our original flat screen. Had it for 4 months then recently the TV stopped.... parts are still "on order!" Thank you to the warrenty department for keeping up with all this. Still waiting on parts.

Review from Samsung US
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Apr 16, 2021
Reviewer name: DavesTV
5 out of 5 stars
5 out of 5 stars review

This smart TV is the best TV I ever bought!!!!

[This review was collected as part of a promotion.] I use this TV for YouTube Netflix, Cox cable and HBO there are also internet apps that I use it for. I can hook my Samsung galaxy up to it and my Galaxy 7S tablet does cray stuffs to it as well!!! I am in heaven for real!!!!

Review from Samsung US
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Apr 2, 2021
Reviewer name: H310
4 out of 5 stars
4 out of 5 stars review

The TV looks crystal clear.

[This review was collected as part of a promotion.] Really happy with the TV and how smooth and clear it looks, on a sunny day with the sun rays shining I can just turn up the brightness and I can still see the TV so vividly. Only thing I don't like is the occasional lag, but it rarely happens so it's really not a big issue.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648