Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









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Great resolution for an even greater price
[This review was collected as part of a promotion.] Really enjoying the Crystal UHD experience on this TV. The screen resolution is as good as the higher end TVs on the market right now. So I enjoy the same luxury for an affordable price! I'm able to cast content from my smart phone directly for most apps . I like the Samsung plus TV feature because of the free cable TV.
Language settings
I bought it yesterday , When I first opened the TV but language was Arabic. How can I change this language to English. Kindly guide please. all display is in Arabic language unable to figure out any buttons. If not kindly provide me details to how to reset factory default this new LED. Thanks for your help i
Khan: Thank you for your review of the TU7000 TV. Please try the following steps to change your language settings. 1) Press Settings on the remote control to bring up the main menu 2) Scroll down to the 4th option (General) and press Enter to get to the General menu 3) Scroll down to the 2nd option (System Manager) and press Enter to get to the System Manager menu 4) Scroll down to the 2nd option (Language) and press Enter to get to the Language menu 5) Select English from the list I hope this helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Samsung Q90T 65 inch
[This review was collected as part of a promotion.] I was always a bit skeptical when it come3s to having a TV in our bedroom, then once my husband put up the Samsung Q90T above the fireplace, I was in love. The install and TV looked nice, clean and even. The ambient lighting effect blends nice with the wall and was super easy to set up with the Samsung app. The Clarity is superb and is overall a great TV and has a very clean look. The sound quality is great, loud and clear, much better than our other TV. I really like how the TV can adjust its backlighting when we watch movies at night when the light go off.
Hulu Live sucks on it
i am only giving this tv 3 starts because hulu is our mail cable provider and when watching it live the sound and picture get out of sync and i can't seem to get it fixed. i don't like search feature for apps and you don't have the variety as a streaming stick. i'm actually considering buying another inexpensive one so that i don't have to use the apps. i don't like how small the buttons are and where they are located for using the apps. the picture is nice and the price is right. we put our old samsung in the living room and got this one for the family room. i think our other samsung is at least 6 years old or more and i've not had one problem with it. not even a pixel is out. if it wasn't for the video problem with hulu live, and the apps, i would give this tv 4-5 stars.
kittencat: Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that your Hulu app is not working as expected. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update. We also appreciate your feedback regarding the remote design and the app search interface and will share it with our product teams. If you need further assistance, please know that Samsung Customer Support is here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Enjoying my TV!
[This review was collected as part of a promotion.] I am old school, grew up with Black and White TV's and rabbit ear antennas and climbing onto the roof while my father yelled turn the antenna more! Ok that's it right there HOLD it! Then I would try to tighten and secure it until some high gust of wind knocks it out again! Even with all my effort we still only got about 7 channels pretty clear(and we lived not to far from a big city!)Did I mention that I was the remote! I can still remember my father saying something to the effect of "hey I don't want to watch this crap, go change the channel"(with a funny attitude, not mean). I tell you all this to bring you up to 2020 and my wife and I upgrading from a 27 inch beast to our nice looking slim 43 inch wonderful Samsung TV! It has a super clear picture, wide range of smart features(hooking up with my phone or computer etc.), and I get many channels just from Samsung TV! My remote works so well that even when I am not pointing it at the TV it does it's job! Blue ray looks Great on it and it makes my wife happy so what else could I need! All in all it is a great TV and I really am enjoying it!
Good TV
[This review was collected as part of a promotion.] When I wanted to upgrade to a 4K television Samsung was always my first choice. The quality of the picture and ease of setup with home theater system was breeze. Always have great experience with Samsung.
Love the pictures
[This review was collected as part of a promotion.] We purchased our tv last year just for watching our shows and and for streaming some networks. It worked so well that we purchased the same tv for another room and just recently bought another one just like the others. The picture is great and it's easy to use. To top it off we just purchased a 65” Qled for our main room so we are set up in each room.
Has trouble with internet
[This review was collected as part of a promotion.] I have had no issues other than it has trouble staying connected to wifi. I constantly have to restart my router and TV and re-enter my wifi password. I know it isn't my internet because other devices are just fine. If this issue was resolved the TV would be 4.5/5 stars for me.
Ryan: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great TV! Highly recommend
[This review was collected as part of a promotion.] Great TV with an easy set up! Amazing sound and picture quality for the price. The problem i had was I didn't have internet at the time of purchasing the TV and it needs an update right out of the box and that makes the TV run 3X better! Also the auto light color correction had some problems so I just turned that feature off and no more problems.
GREAT EXPERIENCE WITH MY NEW SAMSUNG TV TU700 55''
[This review was collected as part of a promotion.] I'm using the TU700 55" about three months now, I will not hesitate recommending it for my friends and families, I don't regret buying it, This is the best TV I bought, it looks so big on my wall since it's so thiny, I put it on the wall not on the table because I have kids, and I found the wall mounting a good idea, the sound looks great and amplified perfectly within need of an amplifier. We used it must for streaming and movies in the different platforms online, but I also like the apps included or some games I install and I enjoy playing with my kids, the kids loves it so much especially when playing cartoon movies, every Friday night it's a family movie with kids, but everyday else is adult watching, and since I work from home, I usually use it to play music or some of my favorite podcasts on the different platforms, which gives me a great experience while working. It also allow me to connect my laptop if I need a better bigger space on my laptop. When lights are off and the kids are sleeping, the picture looks so great on the screen, since I'm a fan of the UHD or great quality videos, this is a great alternative of the cinema in some cases. If any one thinking buying a TV soon, I would recommend this one for the medium living room, but it gonna also be a good one for the small room, especially for a bedroom.

