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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,911-1,920 of 10,373 reviews
Jun 23, 2021
Reviewer name: Cbiz
4 out of 5 stars
4 out of 5 stars review

Great picture

the image quality is great and i'm definitely enjoying my 58” tv, but i will admit it has some quirks. especially on the home menu the remote seems to lag then speed up when selecting things so i occasionally open the wrong app. it also seems to dislike netflix as the app often gets an error and reloads. by often i mean almost every time i open netflix. i consider these things very minor inconceniences.

Review from Samsung US
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Apr 1, 2021
Reviewer name: Dmendoza92
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I use my TV for everything that's why I had to get myself a really good tv. Samsung TVs are great that's why I decided to go and buy myself one. Since I got this tv I have used it to watch movies with streaming apps play games with my game consoles and also using it as a monitor for my desktop. The picture quality is great especially in 4k I recommend for someone looking for a good tv

Review from Samsung US
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Oct 26, 2022
Reviewer name: NotMyRealName
3 out of 5 stars
3 out of 5 stars review

Fine TV, but too few HDMI ports, weak sound

[This review was collected as part of a promotion.] The picture quality of the television is great. Unfortunately, with the thin design, the sound quality is lacking...to the point of needing a soundbar. Then with that, only having two HDMI ports is a bother. Had I paid more attention to that before I bought the set (my fault!), I probably would have chosen a different brand or model.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, Thank you for sharing your thoughts regarding the TU7000 TV’s sound quality. I recommend adjusting the sound settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 14, 2021
Reviewer name: Ladynblue
4 out of 5 stars
4 out of 5 stars review

This tv has great features.

[This review was collected as part of a promotion.] Love almost everything about this TV. It has great picture quality and very easy to set up. Would definitely buy again. I wish the app portion was a little easier to use and had a larger app store.

Review from Samsung US
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Oct 28, 2020
Reviewer name: Javier
3 out of 5 stars
3 out of 5 stars review

Not bad for the price, but no Hulu App

the image quality is good for the price. the overall experience is good. but we mostly use streaming services. i had a 42" samsung before, that didn't have the hulu app available. we bough this one because it had the app logo in the box, instead of other brand of similar quality and price. for our surprise, it had almost all the apps we use, except hulu. we have the app on our phones and tables and we can stream it to the tv, but the whole idea on buying this tv was not having to do that. other than that, i wish it had some analog connection for dvd players and audio receivers. it only has 2 hdmi and one audio (optical) 1 usb port and one lan port.

Review from Samsung US
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reply from OBA

Javier: Thank you for your review of the TU7000 TV. I am very sorry to hear that you are not able to find the Hulu app. First, please make sure you are running the latest firmware version (ver 1401.7) Software updates are regularly released for Samsung products. If possible, you should always update to the latest version to make sure that your device is the best it can possibly be. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. If your app is not available on the home screen, you can search for it and install it. - Press Home, then select the Apps icon - Navigate to the top and select the Search icon (magnifying glass) - Type Hulu in the search bar and install the app Note: You may need to cold reboot the TV for Hulu to load this version (5.3.262) To cold reboot the TV: While the TV is on, press and hold the power button on the remote until the TV turns off and then back on. Release the power button. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: TJ1992
5 out of 5 stars
5 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] I love this tv! Switched over from the V brand, and Samsung has been seamless with very few issues. Easy to navigate and easy to follow. The settings are great for high quality and high performance but also allow an easy switch to being energy efficient. Would recommend 10 out of 10 times!

Review from Samsung US
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Nov 3, 2020
Reviewer name: Rayz
3 out of 5 stars
3 out of 5 stars review

Frustrating!

honestly i dont know what to think. when i bought this tv i though it waa going to be a big upgrade to my 15 year old tv. when i first took it out the box i noticed something was wrong. images looked a little pixelated. but it fixed it self in a few weeks. now the only problem i have is the colors and its so annoying. i currently have natrual mode and its ok if it were to be brighter i would love it. but its so dim than the other options. it makes almost every scene dark. ive tried to contact samsung and they dont help me at all. my older tv has better colors than this. i dont even want to watch stuff on my tv at this point because im not getting the good quality. not sure if its just this model or what. and yes i have tried changing settings!

Review from Samsung US
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Jun 30, 2022
Reviewer name: Lorrdlr
5 out of 5 stars
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] I have had this tv for more than a year now and it has been amazing, really good picture quality, love having Samsung tv app and be able to see normal channels without having to pay a subscription, everything overall is really good and affordable

Review from Samsung US
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Apr 18, 2021
Reviewer name: Daviscrew
5 out of 5 stars
5 out of 5 stars review

Fast instillation simple instructions

[This review was collected as part of a promotion.] We use our tv for streaming gaming and music currently we he have a ps4 hooked up and it's the best tv we have ever had because of the sound picture clarity and user friendly remote we would highly recommend 10 out of 10

Review from Samsung US
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Aug 2, 2022
Reviewer name: Lughshis
5 out of 5 stars
5 out of 5 stars review

Great smart tv for the price

[This review was collected as part of a promotion.] This tv is great for watching tv, movies and games. Love the picture quality and price. It also has great built in features and wifi great for streaming movies. Picture quality is great in game mode.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648