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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
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4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,861-1,870 of 10,373 reviews
Oct 28, 2022
Reviewer name: JB Moore
5 out of 5 stars
5 out of 5 stars review

Stunning 4k at a even more stunning price

this was an impulse purchase because i had an older hd tv that was on its last leg and the price point for this size tv was right. i have a smaller newer hd tv in another room and this tv blows it away. the ultra-hd at 4k is stunning and the clarity is without compare. it seamlessly connected to my sony dolby 5.1 tuner, ps4, wifi and alexa. honestly controlling it with alexa was a luxury i didn't know i needed. 😁 i've had it for a little over a month and i'm extremely happy with it.

Review from Samsung US
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Nov 6, 2020
Reviewer name: FUTUREKID0614
5 out of 5 stars
5 out of 5 stars review

So clear I can see future

[This review was collected as part of a promotion.] As soon as I powered up the TV I knew it was going to be everything I thought it would be and then some. I had to squint ever so slightly to see my "not samsung" other TV and it would give me headaches. This picture is so clear and crisp I can see the future !!! And that future includes another Samsung TV. My only regret is not buying a bigger screen. #loveit #hereslookinatyoukid #MyTVissmarterthenyourtv #Samsungisthesh** #justmeandmysamsung

Review from Samsung US
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Sep 15, 2020
Reviewer name: tony
5 out of 5 stars
5 out of 5 stars review

Samsung 55" 4k Smart TV

[This review was collected as part of a promotion.] I purchased the TV to install in my basement. It was easy to install and setup. It had the apps preinstall that I needed. The Picture is crystal clear and enjoy the ease of using it. Would recommend this model.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 27, 2022
Reviewer name: FloridaManWithNoTV
2 out of 5 stars
2 out of 5 stars review

Lasted exactly 1 year then died

[This review was collected as part of a promotion.] I have several Samsung TVs and generally they are pretty good. This unit was lightly used and the screen went out at almost exactly 1 year of use. The sound still works so it is like the good old days of staring at a radio.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi FloridaManWithNoTV, We are sorry to hear about the issues you are having with your TU7000 TV. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you. If your TV has a black screen even when it's on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, could you turn it off and back on? 3. Test the HDMI cable. Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not have it. If your model does not have this test or is not connected by HDMI, skip to the next step. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting to a different device or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020
Reviewer name: Special
5 out of 5 stars
5 out of 5 stars review

What a great TV

[This review was collected as part of a promotion.] .I was surprised with all the wonderful features with this TV Net Flix on the Samsung remote also Samsung TV channels. WOW. The internet Youtube this TV has everything you need and Its quiet doesn't makaoise whenyu Turin on and off beautiful colors I can go on and on!

Review from Samsung US
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Oct 6, 2022
Reviewer name: nicolaias
5 out of 5 stars
5 out of 5 stars review

Great Smart TV experience

[This review was collected as part of a promotion.] I use this TV with both air television and streaming. The picture quality with both is simply excellent. It works great with all of the apps I subscribe to, & I would definitely purchase it again or recommend it to anyone. I have two Samsung TV, & they're both great. I've had no problems at all; I'm completely satisfied. Samsung makes a great TV.

Review from Samsung US
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Aug 23, 2022
Reviewer name: jessielou
5 out of 5 stars
5 out of 5 stars review

easy to use and beautiful picture

[This review was collected as part of a promotion.] after not having an upgraded tv in over 8 years we finally broke down and bought this tv and could not believe on what we missed out on all these years. I wasnt allowed to get one cause of the prices and finally she broke down and went shopping with me and to her surprise they are not expensive. the only downfall i have is that she wont let me have 2.......

Review from Samsung US
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Jul 23, 2020
Reviewer name: Blackthorn
5 out of 5 stars
5 out of 5 stars review

Experiencing my Samsung TU Crystal 65" TV

[This review was collected as part of a promotion.] Right out of the box the setup was extremely easy and fast! The remote that came with the TV is a breeze and because it's universal I was able to set my DVD player to it as well. The picture is breathtaking with such clarity and depth, and the colors are vivid. The sound is fantastic, with no need for a sound bar. I would and do recommend this TV. I'm a member of the " Insiders ", and my username is Blackthorn. I was offered this TV at a reduced price in exchange for my review.

Review from The Insiders
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Aug 13, 2022
Reviewer name: Rio L
2 out of 5 stars
2 out of 5 stars review

Not the best tv I've purchased

i purchased the samsung tu7000 when one of my children threw a tennis ball which hit the screen of my beautiful lg. loved that tv. i needed to get a tv that day, so i rushed out and bought this one. i bought too quickly, and i must admit that the low price was attractive. now i know why it was so cheap. each time i turn it on the color is faded, so i need to reset the picture. it's annoying. at first i thought it might be a minor glitch, but it must be adjusted each time you turn it on. i thought it might need a software upgrade, but nope, it says that its up to date. i didn't do enough research on the tv; found out later that it was a 2020 model, so i screwed up. you get what you pay for. i won't buy samsung again.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Rio L, Thank you for your feedback on the Samsung TU7000 TV's picture quality. Please try the following troubleshooting tips to prevent your TV from reverting to the previous picture settings. You can change the dimming feature of your TU7000 TV by adjusting some of the energy efficiency features designed to reduce power consumption. The Eco sensor automatically adjusts the brightness level of the TV according to the ambient light level. If the Eco Sensor has changed the screen's brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness. You can also disable these features for a steady brightness setting. You can adjust Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to Settings > General > Power and Energy Saving > and adjusting the Brightness Optimization, Brightness Reduction, and Motion Lighting. Next, let's make sure your TV is on Home Mode. Please do so by heading to Settings>General>System Manager>Usage Mode>Enter Pin>Click "Home Mode." If these settings do not prevent your TV from changing Picture Settings, please allow us to make this right by contacting us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 16, 2020
Reviewer name: Red1tanker
5 out of 5 stars
5 out of 5 stars review

Perfect size & picture

[This review was collected as part of a promotion.] We had to replace a Vizio that got struck by lightning. This had the best reviews for our size & price point. It has a fantastic picture, SMART functions And works great for our family needs. For the price, it's a great deal & quality all around. I'd buy another Samsung!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648