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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,751-1,760 of 10,373 reviews
Aug 1, 2022
Reviewer name: LoveMyTV
5 out of 5 stars
5 out of 5 stars review

Love my Samsung

[This review was collected as part of a promotion.] I love Samsung products. This TV is wonderful. It has a great picture and great sound even without extended sound devices. It replaced my older Samsung TV that was over 12 years old that my daughter threw a ball at and broke it. The only issue is the remote. The buttons are kind of small and really close together and it's easy to press the wrong one. But other than that everything is great. I wouldn't change my purchase at all.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Nov 17, 2020
Reviewer name: Tom X
2 out of 5 stars
2 out of 5 stars review

Picture is great

picture is great but remote is garbage, lag time is not acceptable. function buttons are under the middle of tv requiring you to feel around and hope you get the right one. then when you find it it might respond. purchased yesterday taking back today!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Tom X: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 19, 2021
Reviewer name: BIGDADDYyumyum
4 out of 5 stars
4 out of 5 stars review

Better than being at game.. mostly

[This review was collected as part of a promotion.] Love the features. Great blue tooth compatibility. Colors are amazingly sharp for a 65inch. Like exploding of the screen. Even split screen .. it's theatre level screen size visual effects are suburb

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 8, 2020
Reviewer name: Lisa
3 out of 5 stars
3 out of 5 stars review

Way too dark. Please fix!

i was excited about this product because of the price, 4k, and smart tv features. the picture is good in light scenes, however the backlighting is terrible in dark scenes. if the scene is dark you can barely make out what's on the screen. frustrating to watch tv and not be able to make out what you're watching because of brightness issues. brightness only goes up to 50. please fix the backlight issue, its 2020, we should be able to see whats on screen. also, the remote is not very user friendly.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Mira: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 17, 2022
Reviewer name: Liketowatch
5 out of 5 stars
5 out of 5 stars review

You can't go wrong

[This review was collected as part of a promotion.] This is a great tv. I use it for just about everything. The gaming experience is awesome. It does all the work for you, all you have to do is plug in your external equipment and the tv does all the work for you. It give you the best picture and sound for that equipment that you are using. I like to watch a lot of movies and play online with friends and with one button I can switch with no problem. I haven't had any problems with my tv and I use it about 12 hours daily. No over heating or blurry pictures. The thing I like the most is how you can control what equipment is connect to the tv with the same remote and it even turns them on by you just turning the tv on.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: Soundman5
5 out of 5 stars
5 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] Absolutely beautiful picture, clear and crisp. Was also very easy to set up and connected seamlessly to my soundbar and subwoofer from another manufacturer. Also looks excellent in a dark or a lit up room.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: RBM78
5 out of 5 stars
5 out of 5 stars review

Perfect TV

[This review was collected as part of a promotion.] Great Tv and a great price! I love this tv :) Having to spend more time at home during these crazy times has been made all that more enjoyable having this tv to watch my favorite movies and tv shows

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 2, 2023
Reviewer name: Ms B
3 out of 5 stars
3 out of 5 stars review

Screen goes dark

I purchased the TV in 2020. The picture quality was beautiful. The volume could be better. I am writing this review now because the picture quality is horrible. For the last few months the picture goes dark. As of the last week the screen is completely dark.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hello Ms B, Thank you for sharing your review regarding the TU700D Samsung TV. I am sorry that your TV has experienced these issues. So that we can best assist you with step-by-step troubleshooting or warranty assistance, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 25, 2022
Reviewer name: kencx9
5 out of 5 stars
5 out of 5 stars review

Works well for me

[This review was collected as part of a promotion.] This is our living room TV and is plenty big for our spaces. Excellent picture and sound. We use another streaming device so don't use a lot of the smartTV features, but they seem good when I've dabbled in them. The only drawback for me is having only 2 HDMI ports. Would like more, but for the price, this TV is a bargain. No reason to pay hundreds more for another port or two.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 24, 2022
Reviewer name: Familyof4
5 out of 5 stars
5 out of 5 stars review

Perfect TV for us.

[This review was collected as part of a promotion.] We always have streaming services like, prime tv, disney + and netflix. And the tv comes with samsung tv with a lot of channels in it. The picture is so crisp we love every second when we use it. We also use it for our game consoles like switch and xbox and the quality is just amazing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648