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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,741-1,750 of 10,373 reviews
Sep 15, 2020
Reviewer name: DonJaime562
5 out of 5 stars
5 out of 5 stars review

Great TV at a great Value

[This review was collected as part of a promotion.] I was very excited to need a new tv as it had been over 7 years that I needed one. I was looking for a tv with the modern features at a reasonable price. When I found this tv I was quite surpassed by the markdown and assumed it may be flawed. But after reading other reviews I took the chance and bought the tv, the deal was too good to pass on. Boy was I glad, the tv has met all my needs and more. The smart tv features are awesome since I no longer use cable. The way the tv interacts with my phone and other electronics items is great. Samsung does really deliver on quality. I do recommend this product for people looking for a great tv at a great price. Maybe the deal is due to COVID-19, but it does not matter to me, I feel I got more than what I paid for.

Review from Samsung US
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Jul 27, 2022
Reviewer name: MyFirstyme
3 out of 5 stars
3 out of 5 stars review

Great Quality, Bad Connectivity

[This review was collected as part of a promotion.] It's a great buy for the cost and quality of the product, it just struggles with staying connected to the internet (I've got 1Gbps speeds so it's not my internet) but other than that issue, it hasn't given me any problems.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi MyFirstyme, Thank you for your review of the Samsung TU7000 TV's connectivity. Samsung prides itself on high-quality products and a great customer service experience. Please know we are here to help. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your app's performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. Thanks for being a part of the Samsung family! If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2021
Reviewer name: JoeT
3 out of 5 stars
3 out of 5 stars review

Great picture, not so smart.

picture looks great and so does 4k content. interface for apps is very slugish, but apps work fine. my biggest problem is that it wont stay connected to wifi. i have to fully reboot the tv every time i turn it on, or else it wont connect to my wifi. only product in my entire home that has connection issues. gigabit internet and wifi 6 mesh system. very disappointing for how much this 82” costs. i am considering returning it, but very big to try and repackage to take back to the store…

Review from Samsung US
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Jul 29, 2022
Reviewer name: Shadae02136
5 out of 5 stars
5 out of 5 stars review

The Best Television I've Ever Had...

[This review was collected as part of a promotion.] I have owned a few other "smart" TVs prior to this one, and I would consider those to be "dumb" TVs! The clarity and picture on this TV is amazing. Whether you are watching cable, streaming, or even using connected devices, this has been the best experience I have had by far. I do lots of streaming, such as Youtube, Prime, and Netflix, and have had the greatest experience with them all. I also stay on the internet constantly, and being able to do this from my television is unlike anything I have tried. There's nothing like being able to see the content you watch and do on a big screen like this. Using the browser on the TV became more favorable than using my computer or even my phone. I also love how if you don't have a sound system, you can use a Bluetooth connected speaker, and the sound is amazing (and wireless!) I also love the fact you can upload your pictures and video gallery, and feel like you are watching home movies on a what feels like a theater, all from videos and pictures taken on a smartphone. Having a Samsung smartphone makes the experience so lovely, because everything connects seamlessly, as well as giving you TV and phone extra features when using them together. Not that I would think there would be any issues with any other smartphone being connected, it is just awesome to use a Samsung smartphone with a Samsung TV, because the usability of the TV is even easier to get use to, since it has the same platform, setup, and settings similarities.

Review from Samsung US
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Oct 28, 2023
Reviewer name: Amaati
1 out of 5 stars
1 out of 5 stars review

Less than 2 years of use!

I have had this model for a little less than 2 years. The screen went completely black out of nowhere. After troubleshooting I was able to get the picture back for about a week and then it died again!!! Now there is no recovering the picture and Samsung has quoted me some outrageous repair price that will probably amount to more than I paid for the TV when I bought it! I loved this tv when it worked but am very hesitant to purchase another. I have heard this model is known to be defective, I wish there was more compensation for the money lost on this product!

Review from Samsung US
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Oct 6, 2020
Reviewer name: fizzz
5 out of 5 stars
5 out of 5 stars review

Love This Quality!!

[This review was collected as part of a promotion.] Can't believe the clarity on this TV even for movies that are from the 50's!! The enhanced sound boosts the quality/bass which helps if you don't have room for a surround sound system. Now I hate watching TV on my older models lol. This is a must buy and price is even better.

Review from Samsung US
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Apr 14, 2021
Reviewer name: Hightek
5 out of 5 stars
5 out of 5 stars review

Great picture for a great price!

[This review was collected as part of a promotion.] TV and movies. It is a great upgrade from my previous tv. I been a Samsung supporter for a long time. First 4k tv I bought was the curved and still have it today! I own 2 75 in qled tvs they are great! Amazing picture and people compelment it all the time. Can't go wrong.

Review from Samsung US
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May 24, 2022
Reviewer name: PopcornJane
5 out of 5 stars
5 out of 5 stars review

Great picture, great sound, great experience.

[This review was collected as part of a promotion.] All in one great experience! Perfect TV for our family movie nights with its crystal clear audio and massive 65in screen it feels like we're in our own mini theater. Family movie nights have never been better.

Review from Samsung US
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Oct 8, 2021
Reviewer name: OnABudget
5 out of 5 stars
5 out of 5 stars review

So happy I chose this TV

[This review was collected as part of a promotion.] Movie nite hasn't been better than it is now. The picture is so clear and graphics are wonderful. I was on a budget but I'm very satisfied. I debated between Crystal UHD and the QLED but really couldn't afford the price of the QLED, but so satisfied with the UHD.

Review from Samsung US
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Oct 29, 2020
Reviewer name: APOLLO
5 out of 5 stars
5 out of 5 stars review

Love it

i have had other samsung tv's in other rooms of the house for many years. when i heard our main tv was on it's last leg, i told my husband i would accept nothing else but a samsung. the television was easy to set up and fits in the location above our fireplace perfectly. we are thoroughly enjoying it.

Review from Samsung US
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