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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,671-1,680 of 10,373 reviews
Sep 24, 2021
Reviewer name: Shelala
4 out of 5 stars
4 out of 5 stars review

Love my new 70” Samsung tv!!

[This review was collected as part of a promotion.] Our family uses our new 70” Samsung TV everyday for streaming movies to the kids watching their favorite YouTube videos. We love it because we can use all our favorite app such as Amazon prime, Netflix, YouTube and Hulu. Also, we have Samsung tv access to all tv networks and more. We don't need to purchase cable. Highly recommend this product.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 24, 2021
Reviewer name: No name
3 out of 5 stars
3 out of 5 stars review

Wifi

sorry, one big issue i seem to have is my tu7000 is having is staying connected to the internet. my internet company upgraded my wifi. still gets knocked, this week 2 times. then i have issues with trying to reconnect. i find this unacceptable. my last unit lost it's picture, within 2 years. my first samsung, a non smart tv, still works, with no issue. i will never buy a samsung tv, again. i will go back to sony or may be panasonic.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hello No name, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate you sharing your feedback regarding the connectivity issues you are experiencing with your TV. A firmware update is available which may help improve your connection. (1420.0 released on 2/19/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Jul 27, 2022
Reviewer name: MyFirstyme
3 out of 5 stars
3 out of 5 stars review

Great Quality, Bad Connectivity

[This review was collected as part of a promotion.] It's a great buy for the cost and quality of the product, it just struggles with staying connected to the internet (I've got 1Gbps speeds so it's not my internet) but other than that issue, it hasn't given me any problems.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi MyFirstyme, Thank you for your review of the Samsung TU7000 TV's connectivity. Samsung prides itself on high-quality products and a great customer service experience. Please know we are here to help. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your app's performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. Thanks for being a part of the Samsung family! If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 26, 2022
Reviewer name: JasBrowns
5 out of 5 stars
5 out of 5 stars review

Love the picture quality!

[This review was collected as part of a promotion.] I insisted on getting a Samsung for my living room after my son purchased a smaller size for his bedroom. This very smart television is easy to set up, offers great picture quality, AND comes with Samsung TV Plus. My apps I use frequently to view paid television were already loaded or easy to add. Definitely happy with my purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 17, 2022
Reviewer name: Liketowatch
5 out of 5 stars
5 out of 5 stars review

You can't go wrong

[This review was collected as part of a promotion.] This is a great tv. I use it for just about everything. The gaming experience is awesome. It does all the work for you, all you have to do is plug in your external equipment and the tv does all the work for you. It give you the best picture and sound for that equipment that you are using. I like to watch a lot of movies and play online with friends and with one button I can switch with no problem. I haven't had any problems with my tv and I use it about 12 hours daily. No over heating or blurry pictures. The thing I like the most is how you can control what equipment is connect to the tv with the same remote and it even turns them on by you just turning the tv on.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Repeat Samsung Customer

[This review was collected as part of a promotion.] Love this smart tv. Picture and display are awesome. Easy to use. Smart things app allows all my Samsung devices to talk to one another. Samsung free channels have a variety of content to choose from. My family and I love the fireplace channel. Buy this tv!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 18, 2021
Reviewer name: Mallory
4 out of 5 stars
4 out of 5 stars review

Love everything about Samsung

[This review was collected as part of a promotion.] Easy setup, great options need to turn off settings that collect data unless you want tv to listen and or watch you if camera present cones auto on everything else preference Samsung wish they make a house and car I'll buy it for sure Samsung hands down every time

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 17, 2022
Reviewer name: Jonezy2h
5 out of 5 stars
5 out of 5 stars review

Best TV Ever!

[This review was collected as part of a promotion.] I love this TV with my whole heart I use it for a multitude of things. I love being able to easily stream my favorite movies and Tv shows directly from the Tv and they look absolutely amazing with the crystal UHD 4K resolution! I also enjoy gaming on this tv it's game mode provides an amazing experience and has my games looking crisps. This tv made my dorm room the hangout spot to watch movies and all sorts of things and I would just like to say thank you Samsung for making amazing products for amazing memories!

Review from Samsung US
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Jul 27, 2022
Reviewer name: Jplus8
5 out of 5 stars
5 out of 5 stars review

An exceptional Tv

[This review was collected as part of a promotion.] This tv is in my living and when people come over it's the first thing they see. Because it's so large they are constantly commenting on how clear the picture is and how nice the tv is. I have Samsung televisions in almost every room. I'm obsessed with how amazing the picture quality is and the smart hub is so accessible. My younger children are able to easily maneuver the smart hub and access their desired apps. Definitely recommend Samsung over any other television brand. I just need 2 more tvs to fulfill my family's needs lol. One in the basement for my kids gaming would be awesome.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Reviewer name: Romario
5 out of 5 stars
5 out of 5 stars review

Awesome Picture Quality

[This review was collected as part of a promotion.] I use this product frequently to play 4K Xbox games and to stream my favorite movies and shows from the embedded apps that come with this TV, such as Netflix, Prime, and Hulu. The picture quality is excellent, and the sound is flawless. As if I own a movie theater.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648