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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Sep 24, 2021
RJ07591
5 out of 5 stars review

Best purchase in a long time

[This review was collected as part of a promotion.] I was kinda skeptical about purchasing this TV and once I received it I was still skeptical. Then once I plugged it up and watched a movie it was one of my best experience with a television in a long time. I usually feel bad after I make a purchase like this but after my first movie I was excited. so excited that I watch movies I seen before but on this TV it's a whole different experience.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 2, 2020
Anonymous
5 out of 5 stars review

First Time Samsung TV Owner

[This review was collected as part of a promotion.] Being a Samsung Galaxy phone repeat customer I wasnt surprised as to how well their tvs work with my s9 and galaxy ear buds. From Screen mirroring to listening to movies through my ear buds. I've gotten nothing but an awesome experience, and from now on I'll be purchasing nothing but!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 12, 2021
LadyTmoney
5 out of 5 stars review

Excellent Smart TV

[This review was collected as part of a promotion.] I am in love with this TV overall! I am able to watch so many different streaming apps in one place! I don't have the need to buy additional hardware since it is all right on my TV. I've even gotten my Alexa app to turn my TV on and off and control the buttons. This is new so I am still learning but the fact that it is simple to install and interact with is amazing!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 22, 2022
SamsungSprung
5 out of 5 stars review

Samsung still leads the TV Game!

[This review was collected as part of a promotion.] I love my 50 in Samsung I do everything with it. Not only do I stream from my phone to my television but I am able to do two things at once although I have a Chromecast hooked to the television I really have to use it it works so well and seamlessly with my S22 Ultra and my Galaxy Watch 4 Classic . I also love that when I bring my gallery up in the home menu to look at my pictures from my phone they look absolutely amazing! I love Samsung!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 18, 2022
StayHomeMommy
5 out of 5 stars review

We Love Our Crystal UHD

[This review was collected as part of a promotion.] We watch Hulu, Disney +, Prime, Spotify and many many more Apps!! They are fast and easy to get to, plus once your on the app a bar will open up above! It makes turning on Bluey super fast for my baby daughters!! Everything on this TV is so easy, fast, and simple!! We are thinking about getting one for each room!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
JKPD
5 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] My First Smart TV and I couldn't be happier with it, Great picture and now i can watch everything I subscribe to with one remote, very simple and convenient. Sound isn't bad for a TV, I will add a soundbar at some point. Overall I would buy it again.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
NewTvOwner
5 out of 5 stars review

Great savings

[This review was collected as part of a promotion.] It's been 10 years since my last tv purchase. I have an old Sony XBR so this was definitely a step up. I'd wish it was a bit more brighter and vibrant all around. I'd also love if it was a bit more intuitive when turning on my gaming consoles. With my old tv, it would automatically turn on whenever I'd turn on a console and i would never have to touch the source button. However, I'm finding myself regularly having to select the appropriate source. Besides this. Everything is great!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 24, 2021
David
3 out of 5 stars review

New TV - Broken feature right out of the box

i purchased this 65" class tu7000 crystal uhd 4k smart tv in november 2021. right out of the box it had a broken hdmi arc port/jack. the tv only comes with two hdmi ports to begin with. so, i was able to hook up cable to hdmi 1 however now i can't use the hdmi arc port for hooking up a sound bar, for example. then, the tv's bluetooth search feature doesn't seem to be working, or isn't compatible, even though the soundbar is also a samsung unit. so, features in addition to the regular tv function - not so good.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi David, We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2021
Josh
5 out of 5 stars review

Amazing experience an even better investment.

[This review was collected as part of a promotion.] First time trying a curved t.v. let alone a smart one. So I was a little skeptical about the technology but it was not very long before I realized what a great decision I had just made. Long story short covid came to be . I had lost my job and ideas of entertainment going out having friends over were forgotten now we (brandy my wife) were in "what's coming on cable tonight" mode. Samsung 43" curved TV helped us through. As time progressed I couldn't afford to keep and wifi going I was heart broken we were no longer going to be able to cable then Samsung 43" curved TV being a smart tv that has an app store was able to provide us with not only free perfect quality tv but way more entertaining channels and movies then what we at one time paid for so Samsung 43" curved TV was now paying for our cable our entertainment. Wow such a great purchase. Well we moved the TV from the bedroom to the family room and in the process of being careless i damaged our source of smiles my heart sunk I thought for sure I damaged it beyond repair. Glad was I when I realized Samsung 43" curved TV was probably the most durable well built TV we ever purchased it ended up with only 1 bad pixel which because it was curved it cause the other pixels around it to I guess blend bleed into the bad pixel so you couldn't even tell it had a bad one even up close u could not tell. Over all best purchase I ever made and I'd give it a curved 43/10 instead of. 10/10 BTW currently watching it as I write this.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 1, 2020
Onar
1 out of 5 stars review

Nothing like how it has been discrepe...

ok im a tv person i had 70 inchs lg it was really nice i though to get something even nicer so i picked up 75 inch samsung crystal 7 searis. oh man as soon as i putt it on the wall and plugged it in i was so disappointed with the picture color and the poor poor picture quality so i took it of the wall and returned it straight back to the store and picked up another lg 75 inch that was suggested by the employee for the same exact price i was amazed with the lg features and color and picture quality . if you don't know much about tvs stay away from this one.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Onar: Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions