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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Oct 25, 2022
Donnie
4 out of 5 stars review

Great TV For The Money

[This review was collected as part of a promotion.] I have had this TV just over a year now. I upgraded from another Samsung that was several years older. The picture is significantly better than what I had (I know this is still lower quality than what is out there currently) and for the price I am not sure you can get a 65" TV at this quality for cheaper. Also bought a Samsung sound bar at the same time and am impressed with that as well. Only annoying thing on that is I wish they had a way to mount them together without needing aftermarket mounts. It should come with something for the same brand TV. Only problem I have been having with the TV is after about a year I have had wifi connection issues. It is very intermittent and all I need to do is do a hard reset on the TV by either unplugging it or holding down the power button for about 30 seconds. I don't watch TV daily so its not a big deal to me, but could be for others with the same problem.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 1, 2022
myReview
4 out of 5 stars review

good tv but

[This review was collected as part of a promotion.] it's a good TV but the only problem is it has a not so good processor so it's slow and delayed and mine specifically has some issues with connecting to the wifi network although the router is right next to it so i had to connect it via cable .

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi myreview, Thank you for sharing your experience with the Samsung TU7000 Tv. If you’re experiencing issues with a slow processor and Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Yayita2012
5 out of 5 stars review

So worth it!

[This review was collected as part of a promotion.] I am very pleased with my purchase. I love having a smart TV and not having to add devices to be able to stream all my subscriptions. It comes with Samsung TV too which offers a variety of channels. Initially I was having issues with mirroring my phone to the tv and the airplay feature. However, I reset the TV and tried again and it work. I use this feature for the workout apps. The colors are so crisp and clear it is really a great experience. I like using the SmartThings app to be able to turn it on and off when I don't have the remote. The sound is very clear and the TV can get very loud even without a sound bar.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 1, 2020
Sandy
3 out of 5 stars review

Crystal clear picture.

bought this tv because i have a samsung phone that i totally love. love the looks of the set & the picture couldn't be clearer. the sound is much better than our previous tv. however, we are having a problem with it periodically disconnecting us from hulu or even from dish network for no apparent reason. not happy about that.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Sandy: I am sorry for the issue you are having with Hulu. This is not common, but Samsung is aware of the problem and is working closely with Hulu towards a solution. In the meantime, please try power-cycling your TV: 1) Power off your TV using the remote or by pressing the power button on the TV. 2) Next, unplug your TV from the power source. If your TV is connected to a surge protector, power it off. 3) Wait 30 seconds, and then plug your TV back in. 4) Power on the TV using the remote or the power button. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 15, 2020
avlover
5 out of 5 stars review

I love my new Samsung Crystal UHD 58” TV

[This review was collected as part of a promotion.] This tv fits perfectly into the 59” Space I have. It has amazing picture quality, great network connectivity and it's very easy to set up. I like the pre installed apps and also supported apps for download. Overall I give this tv 5 out of 5.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 28, 2021
tlm5150
5 out of 5 stars review

Gaming powerhouse!

[This review was collected as part of a promotion.] I'm a gamer, bought this TV primarily for this reason and it has performed beautifully, colors are brilliantly reproduced, black and white balance amazing well... and as a result, I couldn't be happier.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 8, 2021
Samsungonly4ver
5 out of 5 stars review

I've had this tv for 3 months now.

[This review was collected as part of a promotion.] I mostly use it for gaming and streaming video. The display looks amazing the 4k hdr really puts me a step ahead other the competition when I game, every little detail is crystal clear. When I stream movies the wifi capabilities of this TV keep it running at 4k and never drops. You can see everything that happens in the back ground. There's no need for a sound bar as the speakers are out of this world. With the quality of the display and speakers it really makes it feel like you are in the movie.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 23, 2022
Tvjunkie
4 out of 5 stars review

Decent television

[This review was collected as part of a promotion.] This particular television is decent for the price range. Picture quality is all right but definitely not the greatest. I kind of wish I would have spent the extra money for a TV with better picture quality but overall I've been satisfied.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 8, 2023
Larram1
3 out of 5 stars review

It's so so slow.

Price is great. Picture is very nice. Sound is good. Loading or changing between apps is sooooooo slooooooooooooowwww. It's like driving a Camaro with a Chevette engine. If there was anyway speed it up the stars would increase. Until then it's a decent 2nd or 5th TV.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
2dude1
5 out of 5 stars review

SAMSUNG 75

[This review was collected as part of a promotion.] We love our new TU7000 75 inch tv. It was so easy to take out of the box and setup. Connected to our wifi in a snap and we were enjoying the beautiful color in no time. I would highly recommend this model and we didn't break the bank on our purchase. This is our third Samsung smart tv and so glad for our purchase!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648