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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,541-1,550 of 10,373 reviews
Oct 26, 2022
Reviewer name: KathyO
5 out of 5 stars
5 out of 5 stars review

Excellent color/clarity

[This review was collected as part of a promotion.] We bought this TV for my 90 year old mother whose vision has declined significantly, it is the 3rd TV we tried. The brightness, vibrant colors and clear picture are excellent and has made her life a lot easier. Although she will never use many of the features this TV offers, it has been a great investment!

Review from Samsung US
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Sep 15, 2020
Reviewer name: Krystal
5 out of 5 stars
5 out of 5 stars review

A big upgrade from my old TV

[This review was collected as part of a promotion.] The tv is crystal clear and a much needed update from my old tv. The smart tv aspect is very easy to use and brings so many functions than just a tv such as being a music speaker. Would highly recommend this tv to anyone who asks!

Review from Samsung US
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Jul 11, 2022
Reviewer name: Steve-000
4 out of 5 stars
4 out of 5 stars review

Great product and image quality

Bought this his tv almost a year ago when I got divorced. Took a hit on the size but the picture quality is just amazing. ‘The my 43 in TV. Just the wall mout adapter has stripped the 2 of the 4 female anchors on the back of the unit. Wish they better plastic/metal for the anchor ports as they are stripped after removing 1 once and I was cautious. Other then that 5 stars

Review from Samsung Canada
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reply from Operations

Thank you, Steve-000! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung 4k Smart TV. 

Nov 29, 2020
Reviewer name: RickR
4 out of 5 stars
4 out of 5 stars review

Very nice which needs a better remote

tv is very nice. i was surprised with the remote they included. ghis is a smart tv it should make things simpler. the remotebhas the opposite effect. full of needless bittons and not even backlit..at night it makes itnvery challenging to hit thebright input. samsung should have inclided theor smart remote imstead.

Review from Samsung US
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Jan 1, 2021
Reviewer name: Gigi
4 out of 5 stars
4 out of 5 stars review

Beautiful picture!

i watch television shows and movies and i'm very pleased with the quality of the picture. i enjoy the added features as well. however; it seems to have problems when there are dark scenes on the screen, the picture gets too dark to see well. and, as i'm 70, learning how to use the remote to get to and utilize all the features, without a manual, is being a real challenge. overall, i am happy with the television.

Review from Samsung US
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Jul 19, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Well packaged arrived undamaged

50" tu700 cons: buggy firmware kept switching input to computer that was off then complaining about no signal. picture dim and muddy. manual also dim hard to read. pros: tv packed extremely well no damage though carton punctured. conclusion: did a factory reset then plugged in my roku since tv wouldn't display hulu. if i had a do-over i get a regular tv and add streaming devices. afraid to dissemble for return bc might cause damage.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

MIICHAEL: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear dim. A new firmware update has been released to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 16, 2020
Reviewer name: Duvalwar
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Bought this about 4 months ago and have loved it. Originally was looking for a larger one but due to the size of the living room it went in I decided to try the 55”. Was worried I wouldn't like the size and picture, but have been really happy with my choice! Picture is great, color is amazing, I love the features and how well it integrates with my smart home features. Really happy overall.

Review from Samsung US
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Oct 7, 2021
Reviewer name: Reviewer16
5 out of 5 stars
5 out of 5 stars review

Great tv for the price

[This review was collected as part of a promotion.] Its good for watching movies or live TV and YouTube the picture is very clear and can see all the details and it was very easy-to-use and set up and is not that heavy if you wanted to mound it on the wall or you can use the included tv stands.

Review from Samsung US
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Sep 26, 2021
Reviewer name: DannyV
4 out of 5 stars
4 out of 5 stars review

Overall great tv at a budgeted price

[This review was collected as part of a promotion.] Great clear picture for movies and sports games. Provides a smooth “live” look. The tv also comes with Samsung channels and is easy to toggle. You can adjust your apps and your “favorites “ will pop up even before you select the appointment want to run. You also get a great view even when looking at the screw from an angle. The bad: Has moments where it lags during fast transitions and looks a bit swirly In order to utilize the “casting” feature, you'll have to use a usb and download the update onto the usb and then manually plug the usb into the tv to process the update

Review from Samsung US
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Sep 28, 2021
Reviewer name: Famtv
5 out of 5 stars
5 out of 5 stars review

Fantastic user interface

[This review was collected as part of a promotion.] This TV is our 4 th Samsung TV. Our 3rd TV was not that high model. But the current TU7000 is new and a great product. The TV is great, however it lacks viewing angle and is a little dark. Best viewing angle is the middle. The sound is great. I love the interface and all the options for all the apps. I wish the Bluetooth connection was better. Overall lovely product. I'd buy again!

Review from Samsung US
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