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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 1,111-1,120 of 10,372 reviews
Oct 21, 2020
Reviewer name: McDill
5 out of 5 stars
5 out of 5 stars review

All around great TV

[This review was collected as part of a promotion.] From playing video games to watching live sports, this is an outstanding all-around TV that suits any type of use with excellent picture quality. It gets bright enough to bring out highlights in UHD or to simply combat glare in well-lit environments. 5 Stars!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 19, 2022
Reviewer name: EJNIII
3 out of 5 stars
3 out of 5 stars review

Featureless

[This review was collected as part of a promotion.] I use my Samsung TV which Samsung to me is the best brand you can possibly get. My TV is used for Watching My favorite channels An ultra high definition with hooked up hooked up surround sound which Intensifies the vision My Samsung TV displays. It is also used for Streaming Movies And from time to time opening opening up the Samsung app for searching Internet and watching Internet and watching YouTube With Internet hooked up To the Samsung TV directly It uploads With the click of a button. The overall display of my Samsung TV at times is breath taking. I do have a very faint black hue in the center whish occurred a year after purchasing which can be annoying at times but learned to cope with it. Overall I always recommend to anyone at all Samsung TVs is the number 1 TV brand To purchase over all TVs on the market

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi EJNIII, Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you! For the faint black hue in the center of your TV, I recommend running a Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If the issue continues to appear on all sources and the picture test, this will require service. For assistance setting up a service appointment, please get in touch with Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Feb 21, 2022
Reviewer name: Tearbear
5 out of 5 stars
5 out of 5 stars review

Samsung tv a plus

I bought this tv two months ago first tv I bought in 20 years I am very happy I picked this tv I was still using the old tube tvs lol I am very amazed with the picture quality easy set up I was online and ready to watch Netflix in 5 minutes sounds good so many features on it best gift I ever bought myself I paid 547 for it money well spent

Review from Samsung Canada
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reply from Operations

Thank you, Tearbear! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Apr 9, 2021
Reviewer name: HappySamsungUser
5 out of 5 stars
5 out of 5 stars review

Best viewing experience yet

[This review was collected as part of a promotion.] I love the fact that everything i need is right in one place I don't need all the different devices to watch what I want to watch I think coming up with smart TV's is the best thing to happen yet the pictures are so clear sometimes i forget im setting in my living room when I'm into one of my shows or a good movie I love love my Samsung

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 26, 2022
Reviewer name: zcarbajal
5 out of 5 stars
5 out of 5 stars review

This TV is awesome!

[This review was collected as part of a promotion.] I bought this TV back in 2020 whenever the pandemic was still going, I got it because we were spending soooo much time indoors that buying a new tv seemed just right and it was haha! I have sooo many apps in there to watch shows, movies and other variety of entertainment for my kids and me!! Also having Samsung tv+ included which is a life savior for those who don't have cable like me, and we talk wa our video quality is veryyyy good!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 15, 2020
Reviewer name: TruepowerHometheaters
5 out of 5 stars
5 out of 5 stars review

This TV is the ultimate viewing pleasure

[This review was collected as part of a promotion.] To begin the tv is massive , as soon as you walk into my home you see the beast. All my guest get mesmerized seeing the beauty. My kids love watching movie night especially when we watch Jurassic world. It takes you into another viewing world. Adding a Samsung sound bar wouldn't hurt to make it a theatrical cinema experience. I recommend this tv to anybody, that's having a hard time deciding what product to purchase. Samsung has taken smart tv to another level. Easiest compatibility with any smart devices you might have. Downloading apps , streaming Spotify music or Apple Music from my phone library to the tv has made it so simple. 5 stars all around

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Allens
2 out of 5 stars
2 out of 5 stars review

Samsung - disappointment

[This review was collected as part of a promotion.] We have always loved Samsung electronics although the last two smart TVs we've purchased have been a disappointment. Both TVs will reset to the home screen in the middle of a movie or show. The 75 inch which I'm reviewing does is more often than the 65 inch. The tv responds with a delay when trying to change the channel or volume. We've had this tv for about a month now.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Allens: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. To assist with the issue regarding your TV resetting to the home screen, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: RobbyJ
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I use this TU7000 60" class Crystal 4K UHD TV for everything. Console gaming In 4K, 4K UHD HDR PC monitor and Cable and streaming. For the PC dragging the windows around is in real time no smearing motion blur or ghosting. Best HD TV I've ever owned.

Review from Samsung US
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Jan 21, 2021
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Samsung issue remains

i have read plenty of forums and read a lot about this samsung issue that these tvs have. the tv is excellent when it comes down to picture and viewing but i have had too many times where it loses signal from the wireless router! this is very annoying when you want to simply come home and watch tv but have to keep resetting the connection.

Review from Samsung US
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reply from Samsung Brand Ambassador

Mike: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 24, 2022
Reviewer name: Justin
4 out of 5 stars
4 out of 5 stars review

This product is authentic

[This review was collected as part of a promotion.] I really enjoy this TV. I have bought 2 of this same kind already and I can say it is fit for purpose. If a move into a bigger house in future, I will buy a bigger screen of this or an upgrade whichever comes first.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648