Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos
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Best tv
[This review was collected as part of a promotion.] this is hands down the greatest TV I have ever had. Its beyond fast easy and amazing to watch. All the apps I watch on a regular basis is here and definitely looking at getting the 85in for my bedroom
Would of gave it 5 stars but A&E
[This review was collected as part of a promotion.] i just bought it a few months ago. It has nice features but some can be improve. controller for tv isnt comfortable. Button feel on controller feel stiff and hard to push the right button. app A&E make my tv crash everytime. I was going to call samsung because of that. Because I just bought it and just started to use the features and apps. A&E app made my tv go black. I was scared because the only to stop the black screen was to turn my tv off everytime it does that.
great tv i am very pleased
[This review was collected as part of a promotion.] Normally we had a TV just for our children to watch videos, but since we bought this TV we have used it for many other things, such as watching series and movies on different apps, broadcasting from our cell phones, mirroring screens, playing on different video game consoles , listen to music, I can even connect it to the sound bar for a better sound experience when we watch movies, my youngest son lost the remote control and it was no problem because with the smarthings app we can do whatever we want, we are very happy to have made this purchase. we have a great tv
Great product
[This review was collected as part of a promotion.] My only snag with this TV is it operates on the same signal as my other samsung. So when the remote is in close proximity to both TV's - it operates both. Would love to know if there is a simple program that I use on either remote to isolate the signal to a single device.
On again Off again
shortly after the warranty expired so did the tv. cuts off and on every few seconds. can't stop that from happening without unplugging the tv. useless now. went through all the troubleshooting steps and online tricks. just not working. have to buy a new one not sure it will be a samsung product.
Hi Deovolante, Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly, and that the troubleshooting steps you have attempted did not resolve the issue. Please try a few additional trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions
Really?
i own 2 other samsung tv s (not crystal) and i don't see any difference in quality or clarity of the picture. the remote sucks. you want the volume on 17? press button 17 times, you must press the key each and every time u want to adjust volume, change channel, back up and replay youtube videos. i prefer easy remotes. you press and hold buttons and they keep changing until you release.
HDMI Headaches
i purchased this tv specifically to connect to a laptop computer via hdmi. i have been using it for only about two weeks and have spent hours troubleshooting the hdmi connection. i foolishly passed up another tv brand for samsung because i thought i was getting a higher quality product. if the tv wasn't so difficult to box up and return to the store, i would have returned it within hours of purchasing the tv. since samsung obviously knows that the software is bad, i cannot believe they kept selling this model. i will never purchase another samsung product after this experience.
Unhappy customer: Thank you for purchasing the TU7000 TV and for your review. To connect your TV to a laptop, connect an HDMI cable (with an adapter, if necessary) into your computer, and connect the other end into the desired HDMI IN port on the TV. Make sure the cable is properly attached. Then, use the remote to navigate to Home, and then select Source. From there, select the PC as the video source. To wirelessly connect the TV to your device, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect. Source > Connection Guide > PC > Screen Sharing (Wireless) Confirm that the TV and your PC are connected to the same network. If the TV has difficulties connecting to your PC due to surrounding radio interference, change the frequency of the wireless access band, and then try to connect. For further assistance, please contact Samsung TV Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Firmware Update
[This review was collected as part of a promotion.] Not happy with the firmware updates. Even with auto function turned off it still updated. Reason I do not like auto update is because I use the WEB and once the TV gets a certain age you can't use the web
Hi Bamaguy, Thank you for your feedback on the Firmware Auto Update feature. Please know that Firmware Updates should not prevent you from using the built-in web browser on your TV. Also, please double-check to ensure you have turned off Auto Update if that is what you prefer. Go to Settings> Support> Software Update>Auto Update. Next, navigate to Apps>Settings>Auto Update> Off. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Lifelong Samsung customer
[This review was collected as part of a promotion.] I like to call my TV a convertible. I can do everything, stream, surf, download and I think it even makes coffee. This is a wonderful addition to my Samsung family. Great picture quality and entertainment for the whole family.
Amazing Smart TV!
we needed a new tv and have always heard good things about samsung products so we decided to go with this one. so glad we did, this tv is amazing. all we did is plug different items in and the tv found them immediately - xfinity, nintendo, xbox, all the apps are already there and labeled. you don't have to worry about hitting input anymore... you simply click the over button and a list of all your stuff is right there. its amazing and i don't know how we ever lived without it. lol love this tv!! it has updated a few times and it takes literally seconds - our old phillips tv took forever to update, never found our wifi.. it was an awful tv. this tv found our wifi immediately.