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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Aug 23, 2022
Target
5 out of 5 stars review

Picture quality is amazing

[This review was collected as part of a promotion.] The picture quality on this TV is amazing . It looks better than any other TV I've owned. It's a little hard to describe it but it looks crystal clear and the 4K is great. I have not seen any other TV brand beat a Samsung, there's nothing else out there like it. This one comes with apps already installed and you also have the option to install other apps, I've installed the Spectrum app, and I can turn the tv on and off with the Xbox control.

Review from Samsung US
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Sep 27, 2022
Thesoldier24
5 out of 5 stars review

Best overall TV

[This review was collected as part of a promotion.] The main use of my TV is for my bedroom. Everyone in my house seems to migrate their way to my room just to watch my Samsung. The speed on it is excellent. The picture quality is perfect. I will forever remain a Samsung owner!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 24, 2021
David
3 out of 5 stars review

New TV - Broken feature right out of the box

i purchased this 65" class tu7000 crystal uhd 4k smart tv in november 2021. right out of the box it had a broken hdmi arc port/jack. the tv only comes with two hdmi ports to begin with. so, i was able to hook up cable to hdmi 1 however now i can't use the hdmi arc port for hooking up a sound bar, for example. then, the tv's bluetooth search feature doesn't seem to be working, or isn't compatible, even though the soundbar is also a samsung unit. so, features in addition to the regular tv function - not so good.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi David, We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2021
Josh
5 out of 5 stars review

Amazing experience an even better investment.

[This review was collected as part of a promotion.] First time trying a curved t.v. let alone a smart one. So I was a little skeptical about the technology but it was not very long before I realized what a great decision I had just made. Long story short covid came to be . I had lost my job and ideas of entertainment going out having friends over were forgotten now we (brandy my wife) were in "what's coming on cable tonight" mode. Samsung 43" curved TV helped us through. As time progressed I couldn't afford to keep and wifi going I was heart broken we were no longer going to be able to cable then Samsung 43" curved TV being a smart tv that has an app store was able to provide us with not only free perfect quality tv but way more entertaining channels and movies then what we at one time paid for so Samsung 43" curved TV was now paying for our cable our entertainment. Wow such a great purchase. Well we moved the TV from the bedroom to the family room and in the process of being careless i damaged our source of smiles my heart sunk I thought for sure I damaged it beyond repair. Glad was I when I realized Samsung 43" curved TV was probably the most durable well built TV we ever purchased it ended up with only 1 bad pixel which because it was curved it cause the other pixels around it to I guess blend bleed into the bad pixel so you couldn't even tell it had a bad one even up close u could not tell. Over all best purchase I ever made and I'd give it a curved 43/10 instead of. 10/10 BTW currently watching it as I write this.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jun 17, 2022
Hi2yall
4 out of 5 stars review

My review

[This review was collected as part of a promotion.] I've had this TV now for almost two years and I've never had a problem with it it's perfect it's a smart one it does everything by itself I don't have to deal with in settings it does it smart and picture looks great

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 30, 2021
Anonymous
3 out of 5 stars review

Awesome when it works

i have had to have a tech come out twice in my first year of ownership due to bad motherboards. the tv just decides it no longer going to turn on. when this tv works the picture is beautiful, thats why it got a 3* just so many issues. it would have gotten a 5* if i didnt face all the issues i have had with it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 23, 2021
CherylG
2 out of 5 stars review

Horizontal lines appear across screen

i was super excited about this telly. i purchased the mount and added on the additional $80 for professional instal. the telly arrived within a week of the order, and sat in its box, unopened, until the mount arrived about three weeks later. i didn't mind the long wait: its the holiday season and covid can cause more delays. anyway, today the installer arrived to mount the telly. it looked great. until it was turned on and horizontal lines were noticed running across about a third of the screen. so disappointed. i contacted samsung and they were great at coordinating a service call for the set to be repaired, at no cost. will report back after the service.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi CherylG, We appreciate you sharing the horizontal line issues you have experienced with your TU7000 TV. Thank you for your patience in having to deal with the inconvenience of an exchange; we know how frustrating that can be. Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 16, 2022
Ejhome3
5 out of 5 stars review

simple to operate

[This review was collected as part of a promotion.] I use my tv streaming and with cable connection. I have just learned to use the streaming smart tv and I just love it. when there is nothing on cable you can always find something on Paramount +, Net flicks, amazon prime. I am deaf in one ear and the other is hard to hear so I really wish this sound could eliminate the background sound so I could hear the words.

Review from Samsung US
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Oct 26, 2022
May9044
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I never thought I would buy a 50 inch tv but im glad I did. I play video games and the 4k resolution is awesome. I've had the TV for about 8 months now and I always say, "I'm about to go watch a movie on my new tv!" Because that's how much im enjoying it.

Review from Samsung US
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Sep 17, 2020
JRon
5 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] This is my second Samsung tv but my first Smart tv. I replaced another 43 inch smart tv and I am amazed at the high picture quality . I originally purchased a competitors smart tv because the Samsung I already have was bugging me with the clarity and quality of the picture especially of peoples faces. After I bought the lesser quality smart tv I realized the Samsung was so much better and I returned it to the store paid a little extra to get it. 5 stars from me.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648