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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 1,061-1,070 of 10,369 reviews
Jul 30, 2022
MooreTechPlz
5 out of 5 stars review

The Ying to my galaxy's Yang.

[This review was collected as part of a promotion.] Thats right If my galaxy has a partner in crime it would no doubtably be this gal right here. Ability to Stream or mirror instantly with direct link without wifi is no doubtably a top feature. 2nd is without a doubt the remote. Its universal and not just to samsung devices. it controls anything connected to tv. Cant find remote and need to stream the lastest kids asap. No worries Voice activation can help. Cant find the words, thats ok tap your device to side of tv and poof wirless mirroring. Just imagine all the possibilities when the one feature alone does a that!!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jan 21, 2021
Mike
3 out of 5 stars review

Samsung issue remains

i have read plenty of forums and read a lot about this samsung issue that these tvs have. the tv is excellent when it comes down to picture and viewing but i have had too many times where it loses signal from the wireless router! this is very annoying when you want to simply come home and watch tv but have to keep resetting the connection.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Mike: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 27, 2022
corvettedoug
2 out of 5 stars review

Samsung soundbar

Great TV, it is too bad Samsung will not address the soundbar issue of it reverting back to TV sound every time the TV gets shut off, seems like a relatively small software issue but this has been going on for several years. Too bad, will go to other brands now that Samsung refuses to deal with this.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi Corvettedoug, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Dec 5, 2023
Patricia James
5 out of 5 stars review

Works Great!

This was last years Christmas gift to me from my husband. Since it was hung on the wall in our living room, he no longer goes downstairs to watch his tv (which is also a large screen) in the family room. The tv has distrupted my lifestyle because it works so well!!!

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
SimplyEntertained
5 out of 5 stars review

This product offers more than expected

[This review was collected as part of a promotion.] We use the TV for entertainment - each evening my wife and I spend an hour or two together watching something that is of interest to both of us. The access to the Samsung channels as well as access to Tubi, Youtube and so many other networks give us so much to choose from that we can always find something that will entertain us both.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Docko
5 out of 5 stars review

Was not expecting what I bought

[This review was collected as part of a promotion.] This tv is the best tv I have ever bought. I got the settings done and a show came on. Thinking I signed up for a subscription somehow, I checked everywhere and find out it comes with its own set of actual tv shows, and movies. The movie characters are very life like. An easy phone to tv mirror that was easy to figure out. I couldn't be more happy

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 25, 2022
Smwdway
5 out of 5 stars review

Best tv I ever owned

[This review was collected as part of a promotion.] I use my Samsung TV for streaming, watching sports, playing Nintendo Switch and movies. It really brings my family together when we have movie night. I often get compliments from our guest when they see how clear and good my Samsung TV shows. I am very satisfied. Thank you so much Samsung.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 24, 2022
Justin
4 out of 5 stars review

This product is authentic

[This review was collected as part of a promotion.] I really enjoy this TV. I have bought 2 of this same kind already and I can say it is fit for purpose. If a move into a bigger house in future, I will buy a bigger screen of this or an upgrade whichever comes first.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
Derek12345
1 out of 5 stars review

Dark Spots When White Or Light Colors

[This review was collected as part of a promotion.] This TV developed 2 sets of dark spots when the image is white or light colors. This really takes away from my ability to enjoy this television. It was so close to the end warranty, it is very disappointing.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Derek12345, Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Buyer
4 out of 5 stars review

Instructions

[This review was collected as part of a promotion.] The TV is great BUT the instructions STINK! It took me 4 dats to get my cable tv. The manual is lacking an index to procedures making it very difficult to find answers. I very close to returning the TV. I still can't figure out if my MIRACLE-EAR Bluetooth hearing aids will connect or not. How do I find out?I have never had a more frustrating device!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648