[This review was collected as part of a promotion.] I’ve had this unit over a month…. Just called Samsung to get it serviced… I lost hundreds of dollars worth of groceries. Smh. may I just received a bad unit? I do love the hub. Hopefully Samsung can make this right.

[This review was collected as part of a promotion.] I brought this back in April of this year. This refrigerator is a beauty and all the many thing it does right from the door panel. I can list to music write a grocery list go through photos and even when the door bell ring it comes up on the fridge and I can see who it is and we can talk to one another but you have to have the ring door bell. This fridge is awesome. What a great buy

[This review was collected as part of a promotion.] I love the family hub! I have two problems....1 is that you can’t adjust the shelves and 2 I can’t consistently watch the news on the screen. Sometimes the video works and sometimes it doesn’t. I love the size and functionality of the freezer with the ice on the door. Also, I never received my Ring Doorbell incentive item.

[This review was collected as part of a promotion.] It is amazing the way it looks. very modern, stylish and simple to use. I feel that it will look great in any type of kitchen. The only part I would improve would be the family hub. You should be able to control all the apps via the phone.

Only had this fridge for the weekend, but so far I love it!! Hub is great. Love that I can ask Alexa to play christmas music without lifting a finger. One question though. Is the water from dispenser super slow for everyone? Ours is sooooooo sloooooow that it isn't even worth waiting for it. Is that a model issue? Or maybe just ours? The line is fine and not pressed against the wall. My hubby checked the filter etc, but such a slow trickle from water dispenser.

[This review was collected as part of a promotion.] Have had since the first Trump Check came. Love the fridge. Wish there was a light on the water/ice dispenser. Seems like a missed opportunity on such a high priced fridge. Also lack of good play store, while expected, is lame.

we purchased this fridge in sept 2020 for our new home and absolutely loved the family hub features with the touchscreen and we listen to music most of our day and this was great until......2 monts later the screen started to be unresponsive and the reset button worked sometimes but now we cannot use the touchscreen at all after 2 months of owning this fridge, spent alot of money on this thing and its a brick that holds food. it does have a cool display but cannot use it at this time, we scheduled a service repair but will see how that goes. really hope this works out for us.

[This review was collected as part of a promotion.] This is a decent fridge with some technology added. I didn’t realize there was a big tablet built into it when I bought it. Only saw it online and thought it was just a window, didn’t see it was a tablet until it was delivered. CONS: -There is no light on drink dispenser, I over looked the lack of a light because this is basic and usually standard. -The camera on the inside has a very small field of view, I can’t imagine a single use for this feature. -Scratches very easily. Pros: -looks great! -Very convenient Alexa built in -Lots of possibilities and options to display stuff on Tablet.

Well designed, works great, all is good, except the lighting. In the entire Fridge there are only 2 LED light. One in the Top Fridge and one in the Freezer side. Even the water dispenser does not have any lighting. Water dispenser area is not designed properly, the water comes way towards the edge of the cup, and the cup place is not keeping any water drops in. Needs some thoughtful designed for the future. I had bought similar one with out the family hub before side by side that one had many lighting features inside and outside. The family hub is fun with kids, decent apps, and many cool features, but the screen gets finger prints and hard to clean. Other than these issues it is very quite and very good looking fridge. I hope Samsung makes take care of small issues and make a flawless appliances in the coming future.

[This review was collected as part of a promotion.] I bought this Fridge about 2 months ago and absolutely love it!!! I am a single mom of a 9 year old boy, who is involved in everything. The Family Hub has definetly kept us in check!!! Highly recomend!