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Customer reviews for Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub for
Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub
4.4 out of 5 stars
stars
225 ratings218 reviews
  1. 5 stars69% (156)
  2. 4 stars17% (38)
  3. 3 stars7% (15)
  4. 2 stars3% (6)
  5. 1 star4% (10)

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Showing 1-10 of 218 reviews
Nov 3, 2020
Reviewer name: Grandma in Florida
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I LOVE THIS REFRIGERATOR!

After around a month of use, I can say I really like this refrigerator! It holds much more than I anticipated even though it is a counter top depth. The built in computer isn't just some useless novelty. I enjoy playing music when I'm "slaving away" (insert melodramatic voice). I also find it very handy to call up recipes from my internet collection or search for new recipes. There are still many features I haven't used, not because they are complex to load. I just haven't taken the time to put in personal photos, set up the calendar, etc. Not having handles to constantly be cleaning off and then trying to clean under and around is a great time saver. The finger print resistant finish really IS resistant to prints. For those that didn't like the lack of drip tray under the ice/water dispenser, I disagree. Again, it makes it much easier to wipe down and keep the space looking fresh. I keep a small folded microfiber cloth where a drip tray would be. It easily catches any drips and as a bonus, I can grab it for a quick polish of the doors, hand pulls and computer screen. I read a LOT of reviews when shopping to my previous fridge. For those who use a lot of ice, I agree, the ice capacity could be better. This is an issue with most ALL reviews I read about ALL different brands of refrigerators. We are high capacity ice consumers in my household. For more "normal" folks, ice capacity would probably be fine. Side note, my oversized expensive LG that I replaced (compressor died) also didn't keep up with the ice demands here. I keep looking for negative things I have found, but as of now, there just aren't any. If issues develop as we have had the unit longer, I will try to come back and update.

Helpful?4OFUNFRMJ9PL13878858176
Sep 23, 2026
Reviewer name: Gerardo
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Great product overall! It feels well made, looks great, and works exactly as expected. I'm very happy with the quality, finish, and overall design. It was easy to use and has been a great addition to my home. I would definitely recommend it.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Sep 27, 2026
Reviewer name: Oliver22
5 out of 5 stars
5 out of 5 stars review

Awesome Product

[This review was collected as part of a promotion.] I've owned this refrigerator for over 5 years and never has it failed. It is still running strong and cooling very efficiently. Besides the occasional water filter replacement, this refrigerator has withstood over the years nonstop. It has been a great investment and worth every penny. Very convenient for ice and water, and visually elegant.

Review from Samsung US
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Sep 13, 2026
Reviewer name: Hillbilly4
5 out of 5 stars
5 out of 5 stars review

Nice side by side!

[This review was collected as part of a promotion.] Nice side by side! The Family Hub is super helpful. It let us link our Ring camera at our front door. No more running to a front window to see who's at the door. Also the water dispenser and ice maker are much easier to use than our previous French door refrigerator.

Review from Samsung US
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Oct 3, 2026
Reviewer name: BillS
5 out of 5 stars
5 out of 5 stars review

Storage and operation

[This review was collected as part of a promotion.] The first thing I noticed and love are the recessed handles. Smooth stainless front. Nothing to snag. Plenty of shelves and containers. Very clean uncluttered look. 22 cubic feet is large enough for lots of drinks and other items. The vertical freezer is very accessible and convenient standing or sitting. No bending over to find food in bottom freezers variety unless you are more organized than me. Plenty of light inside to see everything.

Review from Samsung US
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Sep 19, 2026
Reviewer name: LM19
4 out of 5 stars
4 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] The water filter in this thing is amazing! I also appreciate the amount of space even though it is a 22cft. The only thing I wish is that the ice maker was bigger! We love the smart hub on it though.

Review from Samsung US
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Sep 23, 2026
Reviewer name: crxcx
4 out of 5 stars
4 out of 5 stars review

Style meets convenience

[This review was collected as part of a promotion.] Pros: The stainless steel finish is elegant and attractive, enhancing the aesthetic of any kitchen. It features an excellent, large touchscreen that facilitates finding recipes, updating calendars, and customizing settings to your preferences. The side-by-side design offers significant storage capacity, providing ample room for all your groceries. It operates quietly and efficiently, helping to keep energy costs low. The ergonomic layout allows for quick and easy access, while the recessed door handles prevent awkward opening angles in confined spaces. The eye-level positioning of the touchscreen ensures that information is easily accessible at a glance. Cons: The freezer width is somewhat limited, meaning larger items like pizza boxes cannot be laid flat. The water dispenser is slightly slower than some other models, though it remains functional. Overall: This unit is a highly competitive and valuable choice. Given the brand's history, it is a reliable and appealing option. I recommend this refrigerator for those with smaller families who are seeking an energy-efficient appliance that is also rich in features.

Review from Samsung US
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Sep 28, 2026
Reviewer name: TKnux
4 out of 5 stars
4 out of 5 stars review

Mostly good

[This review was collected as part of a promotion.] The fridge is aesthetically pleaIng. It takes a little getting used to opening the right side door with your left hand. The capacity seems ample, and all of the shelves and drawers are easily accessible. There were some frustrations with the family hub. For example, the Bixby feature is not working and after troubleshooting with Samsung tech-support, I've learned that this is a known issue that they are trying to fix. I also linked my nest thermostats to the SmartThings app, but the refrigerator does not recognize them for some reason. That said, the family hub is a tremendously useful feature and offers a lot of new technology that my family will use and enjoy.

Review from Samsung US
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Sep 23, 2026
Reviewer name: Frogskin
3 out of 5 stars
3 out of 5 stars review

Needs a few adjustments

[This review was collected as part of a promotion.] Love the look of the fridge but has a few kinks that would make it altogether great. The camera inside the fridge only focuses on one main shelf, and picture is not crisp. Also the ice jams up quite a bit. When cubed ice is selected is gives you crushed ice.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung Care

Hi Frogskin, Thank you for sharing your feedback. We're glad to hear you love the look of the refrigerator, and we appreciate your comments about the internal camera and ice maker performance. Your insights help us continue improving our products and features. To help with the ice dispensing and jamming issue, please visit the links below: 1. https://www.samsung.com/us/support/troubleshoot/TSG10007217/#wrong-ice-is-dispensed 2. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Thank you for choosing Samsung. We hope you continue to enjoy your refrigerator. Bryan Samsung Care

Sep 22, 2026
Reviewer name: Greg
3 out of 5 stars
3 out of 5 stars review

Poorly engineered in Mexico

[This review was collected as part of a promotion.] The refrigerator that had prior to this is the same size but it could hold significantly more and the engineering is terrible in this refrigerator. When you open the bottom drawers for vegetables or fruits it hits the off button on the door so the lights go out when you pull the drawer out. I'm really not happy and hardly holds anything compared to my last one which was the Frigidaire

Review from Samsung US
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