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Customer reviews for Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub for
Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub
4.3 out of 5 stars
stars127 ratings120 reviews
  1. 5 stars67% (85)
  2. 4 stars17% (21)
  3. 3 stars6% (8)
  4. 2 stars5% (6)
  5. 1 star6% (7)

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Showing 1-10 of 120 reviews
Apr 22, 2026
Love2eat
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Aesthetic, capacity , efficiency all combined great an awesome fridge perfect for a family trying to live their day by day in a hurry ergonomics are nice could be sleeker and definitely with power cooling you Don’t have to every wait for it to get cold

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
May 6, 2026
Rove Dash Cam
5 out of 5 stars review

Tv screen in front. Wish it could support more app

[This review was collected as part of a promotion.] Fully size for home Refrigerator. cooling efficiency is noticable and less noise. Love the front look. So far no maintenance except filter change. High cubic capacity on both freezer and refrigerator. Ergonomic is good storage on top as well.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Nov 3, 2020
Grandma in Florida
5 out of 5 stars review

Verified Purchase

I LOVE THIS REFRIGERATOR!

After around a month of use, I can say I really like this refrigerator! It holds much more than I anticipated even though it is a counter top depth. The built in computer isn't just some useless novelty. I enjoy playing music when I'm "slaving away" (insert melodramatic voice). I also find it very handy to call up recipes from my internet collection or search for new recipes. There are still many features I haven't used, not because they are complex to load. I just haven't taken the time to put in personal photos, set up the calendar, etc. Not having handles to constantly be cleaning off and then trying to clean under and around is a great time saver. The finger print resistant finish really IS resistant to prints. For those that didn't like the lack of drip tray under the ice/water dispenser, I disagree. Again, it makes it much easier to wipe down and keep the space looking fresh. I keep a small folded microfiber cloth where a drip tray would be. It easily catches any drips and as a bonus, I can grab it for a quick polish of the doors, hand pulls and computer screen. I read a LOT of reviews when shopping to my previous fridge. For those who use a lot of ice, I agree, the ice capacity could be better. This is an issue with most ALL reviews I read about ALL different brands of refrigerators. We are high capacity ice consumers in my household. For more "normal" folks, ice capacity would probably be fine. Side note, my oversized expensive LG that I replaced (compressor died) also didn't keep up with the ice demands here. I keep looking for negative things I have found, but as of now, there just aren't any. If issues develop as we have had the unit longer, I will try to come back and update.

Helpful?4OFUNFRMJ9PL13878858176
Nov 30, 2022
Annie
5 out of 5 stars review

Functional & Beautiful

[This review was collected as part of a promotion.] Love this refrigerator! The counter depth was just what I was looking for. The hub features are amazing! The stainless steel is absolutely beautiful. Completely changed my kitchen. I had old white appliances and what a difference!

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Aug 24, 2024
Camera ready
5 out of 5 stars review

Does it have a motor

[This review was collected as part of a promotion.] As an owner of Samsung tvs and appliances I was very pleased to add the refrigerator to my house it works seamlessly with them. The hub makes it more than just a fridge. It’s a colander memo pad juke box tv and picture frame to name a few.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Oct 17, 2023
Esau
5 out of 5 stars review

Love It

[This review was collected as part of a promotion.] It is amazing the way it looks. very modern, stylish and simple to use. I feel that it will look great in any type of kitchen. The only part I would improve would be the family hub. You should be able to control all the apps via the phone.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Apr 19, 2026
Jncoleman
4 out of 5 stars review

The best

[This review was collected as part of a promotion.] Hi love this product for the gate rate performance it has the inside fully storage it's capable of doing a lot of things that I never thought I could imagine refrigerated could do Very well set up very well standard just a great project overall

Review from Samsung US
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Apr 17, 2026
Hico
3 out of 5 stars review

Freezes Food

[This review was collected as part of a promotion.] Product freezes my groceries if I put it to far back in the refrigerator.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung

Hello Hico, reading your review of your Samsung refrigerator gave our team a clear picture of how groceries behave near the back of the compartment. A simple everyday tweak can make a big difference: keep about 2 inches of open space in front of the rear air vents and place moisture rich foods in the drawers, which supports a more even, steady chill across the shelves; adjusting the fridge temperature to match your usual groceries can help too. You can explore the full guide here: Cooling tips for items in the refrigerator compartment https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you still need help, please keep this reference number for your records: 1152421424. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you and truly value your business. Rachel Samsung Care

Oct 5, 2025
Kcleyman
2 out of 5 stars review

Worse ice machine EVER !!

The ice maker is terrible . It’s great for smaller spaces . This is my second Samsung refrigerator and my last. This was five years old in July and has been acting crazy for several weeks . Woke up this morning and it had turn its self OFF . Freezer and Fridge both said OFF ? Every thing in freezer melted and water all over floor. No alert , no reason at all . Got it back on and a couple hours later same thing happened . Not happy went and bought a GE refrigerator!!! Do not buy !!! No luck with Samsung refrigerators !!!

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from SEA Care

Hello Kcleyman, \n\nWe understand how upsetting it can be to wake up to melted food and water on the floor, and we genuinely want to help make things right. \n\nTo address the issue, please follow the steps in the troubleshooting guide below titled “Refrigerator or freezer is not cooling at all.” The guide includes a helpful video and detailed instructions to walk you through the proper checks and solutions. \n\nCooling issues with Samsung refrigerator or freezer \nhttps://www.samsung.com/us/support/troubleshoot/TSG10003479/ \n\nWe’d be glad to assist you further to explore the best resolution for your situation. Please don’t hesitate to contact us through the following channels so we can help: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150941658) to help our team pull up your information. \n\nThank you. \n\n^Camille

Sep 4, 2025
Ashwath
1 out of 5 stars review

Extremely Disappointed with Samsung

I purchased a new Samsung refrigerator which was delivered on July 30, 2025. Within just 2 days, I noticed a leakage issue. I immediately contacted Samsung support, and a technician was sent to inspect it. He identified the problem as a broken pipe and assured me it would be fixed the following week and till then I should not be availing ice feature or it would cause additional leakage.If the unit has a problem why it’s not getting replaced? However it's now been over a month, and I’m still waiting for a resolution. Despite spending hours on calls with multiple agents, I’ve been repeatedly redirected between departments with no clear update or action taken. I’m extremely frustrated and disappointed with the lack of accountability and responsiveness from Samsung. This is not the level of service I expected from a reputed brand. I sincerely hope someone from Samsung takes this seriously and resolves the issue promptly by replacing the unit.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from SEA Care

Hi there, We understand how frustrating it can be to wait for your fridge's concern to be resolved. Don't hesitate to contact us using the options listed below, as we are eager to help you in the best way we can 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1150615289) to help our team locate your information when you message us. Have a great day. -John