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Customer reviews for Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub for
Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub
4.5 out of 5 stars
stars
172 ratings165 reviews
  1. 5 stars71% (122)
  2. 4 stars16% (28)
  3. 3 stars5% (8)
  4. 2 stars3% (6)
  5. 1 star5% (8)

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Showing 71-80 of 165 reviews
Apr 27, 2026
Boni
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] It is an excellent fridge. Works very well and I love it.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Apr 17, 2026
Hico
3 out of 5 stars review

Freezes Food

[This review was collected as part of a promotion.] Product freezes my groceries if I put it to far back in the refrigerator.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung

Hello Hico, reading your review of your Samsung refrigerator gave our team a clear picture of how groceries behave near the back of the compartment. A simple everyday tweak can make a big difference: keep about 2 inches of open space in front of the rear air vents and place moisture rich foods in the drawers, which supports a more even, steady chill across the shelves; adjusting the fridge temperature to match your usual groceries can help too. You can explore the full guide here: Cooling tips for items in the refrigerator compartment https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you still need help, please keep this reference number for your records: 1152421424. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you and truly value your business. Rachel Samsung Care

May 2, 2026
Mica
5 out of 5 stars review

Great features on freezer, and great space on ref

[This review was collected as part of a promotion.] Great Refrigerator & Freezer space. Hidden drawers for efficiency.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
May 4, 2026
Jommy
3 out of 5 stars review

Nice one

[This review was collected as part of a promotion.] Ok refrigerator it it’s missing handles, looks old good and no fingerprints

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung

Hi Jommy, Glad to hear your thoughts on the overall look of your Samsung refrigerator. This model is designed with recessed handles that bring elegance and easy access, while keeping the exterior sleek and helping maintain a clean finish with fewer visible fingerprints. If you reach out to us in the future, please include reference number 1152483858 so our team can easily locate your information. We truly value your business. Geraldine Samsung Care

Apr 26, 2026
Abee
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] Perfect fridge looks amazing and functions better than expected definitely would recommend

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Dec 19, 2025
Christie
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This fridge is great quality and tons of cool features

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Dec 27, 2025
Efrain
1 out of 5 stars review

Poor Quality

It's configure to fail after the one year warranty expires, Definitely DON'T BUY this refrigerator

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung Care

Hello Efrain, We want to learn more about what transpires with your Samsung refrigerator and would like to assist you as soon as possible. We suggest contacting us via the options below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Sep 13, 2025
Clara
5 out of 5 stars review

Best refrigerator

I love this refrigerator everything work great and my son can watch papa pig on it. Ice maker is great

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Jun 7, 2020
Concerned
1 out of 5 stars review

Two Units in a row with thermometer issues

[This review was collected as part of a promotion.] i'm genuinely confused by the 17 5 star reviews. i can only imagine they were written the day the unit arrived or i have a new, faulty batch of produced units. i have had two units with the exact same issue, the thermometer reading much colder than what the actual temperature. the first unit freezer made a strange clicking sound then the ice maker stopped working the first day. i chalked the thermometer reading in the first unit to the freezer being faulty. the second unit has the same issue. the thermometer reading says the freezer is -3 degrees/refrigerator 35. our two digital thermometers show a different story. (photos attached.) also, the second unit was delivered with two stickers and the inside of the freezer had grease streaks.

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Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung Cares

We greatly appreciate your feedback! ^Ty

Aug 4, 2020
buck
3 out of 5 stars review

good and bad

[This review was collected as part of a promotion.] after having this, I noted the ice maker hopper does not have much capacity, the screen could be higher on the door, the bottom drawers have a wierd clamshell closure. outside of that, it is sleek looking and I hope this will last quite a while.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung Care

Thank you for your feedback, Buck. We value your opinion here at Samsung. ^Pat