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Customer reviews for Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub for
Samsung 22 cu. ft. Side By Side Refrigerator w/ Touch Screen Family Hub
4.4 out of 5 stars
stars
209 ratings202 reviews
  1. 5 stars69% (145)
  2. 4 stars17% (35)
  3. 3 stars6% (13)
  4. 2 stars3% (6)
  5. 1 star5% (10)

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Showing 131-140 of 202 reviews
Dec 16, 2024
Reviewer name: Dehod
2 out of 5 stars
2 out of 5 stars review

Poor.

I bought this fridge a little over a year ago and since the day we bought it the ice maker has been terrible. It barely makes enough ice for one person and when it does start running out of ice it won’t dispense all of it. Other than the ice maker the fridge is pretty nifty.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung Care

Hello Dehod, We understand the frustration of dealing with an ice maker not making enough ice. Let us help. We have also provided a troubleshooting link to help improve the ice maker's performance. It also contains other resources to check about no water dispensing, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, and error codes (if any). Ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough We have also provided another video link to watch until the end about maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 For further assistance with the ice dispenser, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147942610) to help our team pull up your information when you message us. Thank you. -Angelica

Aug 3, 2020
Reviewer name: Will
4 out of 5 stars
4 out of 5 stars review

I love this refrigerator!

[This review was collected as part of a promotion.] I love the look and performance, the only things that I can point out are, I have to reboot the computer once in a while when it freezes, and that not all videos from YouTube upload. This last one I don’t get, since is nothing to do with the internet. I have gigablast which is fast, any other page uploads right up but not the video’s from YouTube.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Aug 28, 2020
Reviewer name: DeeDubYa
5 out of 5 stars
5 out of 5 stars review

Sexy and functional!

[This review was collected as part of a promotion.] Not only does this fridge look amazing. It has a wonderful layout and the lighting is clear and bright everywhere. The touch screen mega tablet interface is just amazing. My non tech wife has figured out how to use it and upload pictures and make a slide show by herself!! Now that's user friendly!

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Aug 27, 2020
Reviewer name: Happywife
5 out of 5 stars
5 out of 5 stars review

Awesome!!!

[This review was collected as part of a promotion.] I bought this refrigerator 3 months ago and I absolutely love it!! It is beyond my expectations. I love that it is counter depth and it has so much space inside. I also love the family hub on the outside door. You can do just about everything on the outside of the fridge. So glad I chose this appliance!

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Aug 27, 2020
Reviewer name: Sdavis71
5 out of 5 stars
5 out of 5 stars review

Love it!!!

[This review was collected as part of a promotion.] I’ve had the refrigerator for about two months and I must say it has been hit with all my guest. They love the family hub options and apps. Pandora I must say is my favorite!!! The only drawback is the ice maker is really slow and we run out of ice being a family of 6.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Mar 8, 2025
Reviewer name: Jake7273784
5 out of 5 stars
5 out of 5 stars review

Sweet fridge!!!

[This review was collected as part of a promotion.] We recently purchased this refrigerator and love it! It’s very fun to our photos uploaded to it and the sound quality of the speaker is very good. The storage setup inside is very well placed and makes it easy to know what you have and what you need via the camera.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Jun 7, 2020
Reviewer name: Concerned
1 out of 5 stars
1 out of 5 stars review

Two Units in a row with thermometer issues

[This review was collected as part of a promotion.] i'm genuinely confused by the 17 5 star reviews. i can only imagine they were written the day the unit arrived or i have a new, faulty batch of produced units. i have had two units with the exact same issue, the thermometer reading much colder than what the actual temperature. the first unit freezer made a strange clicking sound then the ice maker stopped working the first day. i chalked the thermometer reading in the first unit to the freezer being faulty. the second unit has the same issue. the thermometer reading says the freezer is -3 degrees/refrigerator 35. our two digital thermometers show a different story. (photos attached.) also, the second unit was delivered with two stickers and the inside of the freezer had grease streaks.

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Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
reply from Samsung Cares

We greatly appreciate your feedback! ^Ty

Aug 3, 2020
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Have had since the first Trump Check came. Love the fridge. Wish there was a light on the water/ice dispenser. Seems like a missed opportunity on such a high priced fridge. Also lack of good play store, while expected, is lame.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Aug 27, 2020
Reviewer name: Patty
4 out of 5 stars
4 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Love it but there are a few things that aren't so good... Ice maker works but doesn't produce a lot; there is no reset button so if the touch screen hub freezes you have to unplug/re-plug in. Looks great, love the no handles, and inside camera feature.

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176
Aug 3, 2020
Reviewer name: Pogo
4 out of 5 stars
4 out of 5 stars review

Great fridge with some extra fun technology!

[This review was collected as part of a promotion.] We purchased this fridge and it does everything we need it to. Plus we figured if we were going to spend money on a fridge, we might as well make it a fun purchase! Love the ability to stream music while eating in the kitchen, connect to the fridge from our phone with the app, and use the whiteboard and memo features!

Review from Samsung US
Helpful?4OFUNFRMJ9PL13878858176