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Customer reviews for Backyard Discovery Skyfort II Cedar Swing Set/PlaySet for
Backyard Discovery Skyfort II Cedar Swing Set/PlaySet
4.4 out of 5 stars
stars
2,050 ratings1,733 reviews
  1. 5 stars67% (1,380)
  2. 4 stars20% (419)
  3. 3 stars5% (109)
  4. 2 stars2% (34)
  5. 1 star5% (108)

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Showing 231-240 of 1,733 reviews
May 21, 2018
Reviewer name: Don Edgell
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice swing set.

Bought this about 3 weeks ago but just got around to building it. Instruction need more information about where the extra holes on each board should be facing. Had to run to Lowe's and buy more 2 1/4" screws to attach the roof. Called for 14 screws and we only had 4. The t nuts often stripped out. My wife and I built it and it took up 27.5 hours.

Review from backyarddiscovery.com
Helpful?58TS8LXQ8XIC13877658752
Jun 18, 2020
Reviewer name: Irving S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My kids LOVE the Skyfort II

The swing set came in 4 well packaged boxes. The instructions were very easy to follow. Took 7 days to install it myself with no assistance. I strongly recommend you seal the cedar as soon as you complete the installation. The kids love this one. About to purchase their pergola for the adults to enjoy.

Review from backyarddiscovery.com
Helpful?58TS8LXQ8XIC13877658752
May 13, 2018
Reviewer name: trainersteven
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nice Looking but...

So purchased this for 2 kids one 6 yr old and one 9 yr old, was delivered within 2.5 weeks from purchase and waited another 3 weeks for the assembly (which I highly recommend) it took 3 men 8 hours to build it. They damaged several pieces during the install, and a few others were of substandard quality during the install. It's already been 2 weeks and they have to ship me the replacement pieces and then reschedule a team to come out to re-intall them. Meanwhile they tell you that you have 30 days to put a weather coating on it to have a warranty mine will be past this as I'm still waiting on these parts, also as my kids climb up the ladder and play in the house and swing it sounds as if its cracking in several places. Not sure I would recommend this, but I will say the install team was great, the company kept us informed every step of the way from days after our purchase to shipment to install it's just the quality that I don't trust yet.

Helpful?58TS8LXQ8XIC13877658752
reply from BYDSales

We are sorry to hear about the experience you had with your set

Jun 22, 2020
Reviewer name: Lisa
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Skyfort ll Cedar Swing set-came damaged!

We really wanted this to be a great swing set for our kids, but SEVERAL boards came warped and split/chipped. Can't do too much about it when company is still closed and right in the middle of putting it together. So disappointed.... The crew's nest is quite small and the opening is very small so don't expect bigger kids to be going up there without bumping their heads or sliding their bodies on the wood part. Looks sharp when put together, but so disappointed about the wood. We put a sealer on it right away like suggested to preserve longevity and warranty. Hoping the company opens soon to see if can replace some of these boards. One of the boards is the A frame part of the swing set and this makes me nervous.

Helpful?58TS8LXQ8XIC13877658752
reply from BYDSales

Thank you for your review. I would encourage you to contact our Customer Advocate Department at 800-856-4445. We would be more than happy to assist you with ordering the missing/damaged parts. Please understand all of our products come with a full 1-year warranty as well as a 5-year prorated warranty on wood. We are here to help in any way to make your experience with Backyard Discovery as best it can be. We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect.

Dec 2, 2018
Reviewer name: kim
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Playset

My boys and I are thrilled with this playset. It is much bigger than I expected and has lots to do for them to stay active. I am definitely glad I paid for the installation because it looked very complex. It took three experienced workers a day and a half to complete and the crew that came was excellent. The wood is not as strong as the pricier playsets but that is to be expected and it seems very sturdy and safe with the exception that we may reinforce the crows nest a little bit just because I'm paranoid. There was one damaged piece which isn't bad considering how many pieces came in the set and two of the boxes were torn a little in the shipping process. The installation crew said they'd report the piece to the company and come back with a replacement to fix it. Overall I'm very happy with the playset and hope it hold up well in the years to come for my three boys to enjoy endless hours on it.

Helpful?58TS8LXQ8XIC13877658752
reply from BYDSales

Thank you for taking the time to review our product!

Oct 8, 2018
Reviewer name: Tabbyc415
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

All the kids loved it.

It definitely took some time to put together but if you download the app it has really good pictures and details to break it down easily. My only complaint is that it would have been nice if they were boxed in order of assembly. Best to double check every box with the provided inventory sheets and layout before you start anything. Outside of that all the kids love it.

Helpful?58TS8LXQ8XIC13877658752
reply from BYDSales

We are happy to hear that the kids love the set

Jul 6, 2019
Reviewer name: Sophialeiser
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Cute but cheap material

Fell in love with this swing set for the boys so I knew we had to have it.. Sam’s has it priced right but when I went to purchase the price went up almost $500!!! Still purchased because I promised my boys.. After it was build the wood started peeling, just not great quality as far as material. The slide is made out of a flimsy material and not a hard slide at all..

Helpful?58TS8LXQ8XIC13877658752
reply from BYDSales

Thank you for your feedback. Your comments are essential to improving our quality and service. We are sorry to hear that you are having so many problems with your Skyfort II Swing Set. If you could please contact us at customerserv@backyarddiscovery.com we would be happy to process a warranty claim on the pieces that were peeling. We hope you that you are willing to give Backyard Discovery another chance in the future.

Aug 2, 2017
Reviewer name: ESFV
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good product for the money

This kit came in quickly and was delivered in good shape. All parts were there and many extras too. Parts are will marked but you may need to use all the instruction booklets as they all have different images and enlargements and instructions which are helpful. Wood quality is OK, the crows nest floor is too thin and flexes too much. adding additional support would be helpful. The seats on the sandbox area are too thin and both split when attached and bow under the weight of an average 5 year old. Swings are a little close together but functional. Overall pleased with the set.

Helpful?58TS8LXQ8XIC13877658752
Aug 23, 2016
Reviewer name: daycare
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I purchased this when they had a one day sale so assembly was included so that is why we got this one. I am not really impressed with the slide, it is a piece of plastic unrolled and fixed on a frame, not really liking the glider, it is a cheap on as well. But other than that seems good.

Helpful?58TS8LXQ8XIC13877658752
Jan 11, 2019
Reviewer name: Randy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Awesome play yard.

Project is daunting at first. A lot of boxes and a lot of parts. A good general knowledge of tools is extremely helpful. It took about a week to ten days to build but not eight hour days. Our delay was getting final area around play yard prepared. Several guys needed to move it to spot. Some of the instructions are difficult to understand from drawings. Some of the boards were warped and I had to trim a board in different sections to make it fit. I found it impossible to hide all the markings(letter/numbers) from view. I think my grandkids will have years of fun on the Skyfort 2.

Helpful?58TS8LXQ8XIC13877658752
reply from BYDSales

Thank you for taking time to leave us a review!