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Customer reviews for Backyard Discovery Skyfort II Cedar Swing Set/PlaySet for
Backyard Discovery Skyfort II Cedar Swing Set/PlaySet
4.4 out of 5 stars
stars2,026 ratings1,709 reviews
  1. 5 stars67% (1,364)
  2. 4 stars20% (415)
  3. 3 stars5% (108)
  4. 2 stars2% (34)
  5. 1 star5% (105)

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Showing 171-180 of 1,709 reviews
Jun 18, 2022
GBJD
4 out of 5 stars review

Verified Purchase

Birthday gift for our 1 yr old

We bought this for our son's one year birthday party. It is a little big for him now but I'm sure he will grow into it. He loves going down the slide. As we were putting it together we had to redrill some of the holes as they weren't lined up or drilled thru enough. Also the bolts for the glider slide were not long enough. a couple of the boards had to be shaved down as they were too long. It took about a week for us to get it together and the last two days my husband and father worked on it all day to get it finished. It looks great in our backyard. Overall we are happy with it.

Review from backyarddiscovery.com
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Jun 22, 2020
Lisa
2 out of 5 stars review

Verified Purchase

Skyfort ll Cedar Swing set-came damaged!

We really wanted this to be a great swing set for our kids, but SEVERAL boards came warped and split/chipped. Can't do too much about it when company is still closed and right in the middle of putting it together. So disappointed.... The crew's nest is quite small and the opening is very small so don't expect bigger kids to be going up there without bumping their heads or sliding their bodies on the wood part. Looks sharp when put together, but so disappointed about the wood. We put a sealer on it right away like suggested to preserve longevity and warranty. Hoping the company opens soon to see if can replace some of these boards. One of the boards is the A frame part of the swing set and this makes me nervous.

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reply from BYDSales

Thank you for your review. I would encourage you to contact our Customer Advocate Department at 800-856-4445. We would be more than happy to assist you with ordering the missing/damaged parts. Please understand all of our products come with a full 1-year warranty as well as a 5-year prorated warranty on wood. We are here to help in any way to make your experience with Backyard Discovery as best it can be. We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect.

Aug 17, 2017
wjharriott
3 out of 5 stars review

Verified Purchase

Disaster

I bought this item and chose to put it together myself and that was a mistake. So far i have moderate problems with the quality of the equipment(subject to change as i am only 1/3 of the way through the process). The directions on the other hand are very vague and extremely difficult to follow making me tear down things that i already had put together. This has been slowing my process greatly and very frustrating to say the least. I would NOT recommend anyone purchasing this product unless of course they have it installed by the company. Very disappointed, Bill Harriott

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Jun 8, 2021
Linda McDougall
5 out of 5 stars review

Verified Purchase

Skyfort II Wooden Swing Set

Excellent product and I highly recommend it for anyone with kids that love to play outside. We purchased it for our grandkids and they use it everyday that they can. Any problems with anything??? There customer service is phenomenal!! Highly recommend this Company!

Review from backyarddiscovery.com
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Jul 19, 2021
Ashley
5 out of 5 stars review

Verified Purchase

Be prepared for a lot of work

This is a great play set. Boxes are organized and comes with an app to help. My husband put this up BY HIMSELF. One person. And he completed it in one week. Said Hallelujah when it was done lol (side note, he works full time and worked on this in his free time. 2 guys or more and it would be done in a weekend) Watch youtube videos for tips

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reply from BYDSales

Thank you for your 5-star review.

Jan 11, 2019
Randy
4 out of 5 stars review

Verified Purchase

Awesome play yard.

Project is daunting at first. A lot of boxes and a lot of parts. A good general knowledge of tools is extremely helpful. It took about a week to ten days to build but not eight hour days. Our delay was getting final area around play yard prepared. Several guys needed to move it to spot. Some of the instructions are difficult to understand from drawings. Some of the boards were warped and I had to trim a board in different sections to make it fit. I found it impossible to hide all the markings(letter/numbers) from view. I think my grandkids will have years of fun on the Skyfort 2.

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reply from BYDSales

Thank you for taking time to leave us a review!

Dec 26, 2019
Cedric
5 out of 5 stars review

Verified Purchase

Skyfort II

Great playset! If you are a DIY type person you’ll enjoy putting this together. Instructions are not idiot proof, so ingenuity and know how is a must. During assembly you have to pay close attention to the pilot holes and ensure they are faced in the direction with respect to the illustrations. I jumped around in the manual, because I did half the build in my garage due to weather. The nut barrels are trash! I hated these things. The clearance tolerances of the threads are extremely tight. I had to prefit them with the bolt prior to installing them to ensure proper engagement and alignment. Other than that great product.

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reply from BYDSales

Thank you for your candid review and we will pass your concerns with the nut barrels to our Engineer Team.

Jun 6, 2018
Cmehaffy
5 out of 5 stars review

Verified Purchase

Great service and just as advertised

Bought this play set and the kids are happy we did.it was just as ordered and a great bargain. It came quickly, took a couple of days to put together, a lot of parts!! If you have never assemble any thing like this before ask for help,instructions are pretty good but still a lot of parts

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reply from BYDSales

Thank you for your 5-star review.

May 6, 2020
MI Dad
5 out of 5 stars review

Verified Purchase

My Kids Love It

Easy purchase and delivery experience. My only suggestion for improvement would be to package the material in each box according to the assembly instructions. I had to open ALL the boxes to start working, which required scattering pieces over a wide area. Not the end of the world, but it would make for a more pleasant assembly experience. Otherwise, assembly was very easy and the directions were excellent.

Review from backyarddiscovery.com
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Oct 16, 2018
Kristen
5 out of 5 stars review

Verified Purchase

So many features!

We love our new Skyfort II - there are lots of fun features (our 3yo has created a circuit/ obstacle course because of so many options) and it is a handsome edition to our backyard! I recommend using the app for assembly - it makes it easier to see the correct placement of boards for predrilled holes (position matters!!) and for part numbers (vs. screw/bolt sizes).

Review from backyarddiscovery.com
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