The delivery was fast from date of purchase. The directions are a bit overwhelming. At times they are not clear ( such as which way the holes go, and how certain pieces fit together) and you don't realize it until you are putting it together. It will take 2 adults to put it together if not 3. My best advice is when you are putting it together go through the book and see which pieces fit together so you know which way the pre-drilled holes go on certain pieces. Even better advice pay someone else to put it together . Not all our pieces where In the correct boxes as it stated in the directions, but we did have everything. Which can be frustrating. It is a good buy, and the kids love it.

Have had it for over a year ago now and it has been worth every penny. Kids absolutely love it and can spend hours in the back playing whatever sparks their imagination :) I'm one happy Mom! We've stained it in hopes that will protect the wood and last longer. Also, only have had to tighten screws every few months just to keep it safe but that's about it.

This is a really good product that comes in four large boxes full of numbered stamped boards and hardware. It over 4 hours to unpack and sort and arrange all of the pieces and I am estimating about 25 - 30 hours to follow the very clear directions to assemble it. The boards are fairly thin but quite adequate for a play structure. The hardware (bolts, nuts, screws) is very robust and of good quality. It came with all the correct bits for the bolts. I enjoyed putting this together and am impressed with its design and quality of its components. The grandkids loved it!

We bought last year's model at the end of the sesaon. It is awesome, kids love it! However, beware it is very time comsuming to assemble. You MUST have a big truck to get it home- it was in 5 boxes. The main support posts were NOT 4x4, they were sets of 2x2s encased in plastic; we had to buy good 4x4s. The playscape has no way to anchor to the ground. We had to buy 2 ft in-ground stakes for the 4x4s. The wood is NOT treated. EVERY SINGLE slat had to be sealed before assembly. This is NOT a weekend job; it took my very competent husband several weekends to assemble. Overall, a great purchase and the kids love it.

My grandchildren enjoy it from the 2 yo to the 8 yo…. It is sturdy and looks great in our large backyard…The company was great, as it looked like it was going to sit in the delivery storage for over a week an hour away and we called to see if we could pick it up to get it done before the Holiday and it was on our property in 24 hours, and up our long driveway sitting by the garage which was great! I’m sure we will get great use of it over the next 10 years or so…it was easy to follow instructions and assemble and my husband did it by himself over 2.5 weeks just in time for traveling family …Thanks again, and several people have asked about it

We bought this for our daughter who will be 3 soon with hopes that she would be able to play with this set for a long time. We don't quite have the set together yet, but I think she will get many years of enjoyment out of it. It comes in 4 big boxes that have to be carried by at least two people. We took out the hardware (screws, bolts, etc.) first and I separated them into a couple dozen throw away food storage containers and labeled the outside of the plastic container. This was a huge help! It has made the small pieces easy to find, and keeps all 400 of some of the screws together in one place. We were missing a couple of bolts and some flat washers, but we just went to our neighborhood hardware store and picked some up. The directions are a little difficult to interpret. They're often vague and the pictures aren't helpful sometimes. My husband, who is extremely handy and has built many things for our home, and my dad who is very good at building stuff as well, have found that they've had to undo some of the steps because the directions weren't explicit and it wasn't until three steps later they discovered that they had attached something incorrectly. This is very frustrating and has caused the project to take a bit longer than it probably should have taken. Plan on spending quite a bit of time working on this. We started the set on a Friday night after my husband got off work. We worked on it off and on during the weekend because it was very rainy and stormy. We've worked on it most nights after our daughter goes to bed as well, but there are 103 steps to putting the set together and some steps require screwing 16 boards in place, for example. So, it takes a while. My husband recommends having a cordless drill with at least two batteries so that you can keep recharging the batteries. We have used the drill as a screwdriver and socket wrench, and this has cut down on the time spent screwing stuff together. If you can, try to have someone help you put it together. That way, one person can retrieve the parts you need, while the other person puts it together. This also cuts down on time. Overall, we're pleased with the quality of the set and the priced we paid. We would definitely recommend this to friends and family. Our daughter is chomping at the bit to get out there and play on the set!

We ordered this play set for our 8 year old son with the idea it would give a few years use. We also have neighbors who come over to play. It took a weekend and several people to help assemble it but the directions were clear and helpful. We have no regrets about this purchase and have been enjoying it for almost a year now.

Incredible product! Assembly is a chore, but we made the best of it! We read somewhere to take the time to put all of the boards and hardware together for each step... If this takes half a day... IT IS WORTH IT! Instructions were great and fairly simple... make sure you read all the fine points in the instructions, otherwise, you may have boards on backwards. Trust the instructions and the step by step plan. If you do this, it is an easy build!

I bought this in May for my daughter’s birthday. Big 3, and so far it’s still under construction but will be finished soon. I would say it does need additional information on which way some of the wood pieces go. Especially on some that look alike. I’ve caught myself having to redo and unscrew pieces because it goes on the opposite end. As well as turning the piece around 180. Other than this, it does have many features other sets do not have. Would love to come back and update my review with photos.

Let me start by saying this playset is incredible and it's beautiful. It offers so many different activities to keep the kids entertained. I can not complain about the look of it at all because it's the prettiest one I've ever seen. Now to the cons. The wood is incredibly soft and many pieces were split in the box. If you get a screw the slightest bit off, your board is going to split like a knife through butter. There were several instances where the predrilled holes did not line up at all so we had to drill new holes. On the birds nest, a screw hole intersected with a lag bolt hole, which obviously wouldn't work so we had to drill another hole here as well. One major design flaw is the opening where the money bars come into the main structure. It is directly beside of the slide so if two children were being inpatient with the slide, someone could easily fall and get seriously injured. I remedied this temporarily by placing a board across the opening. The bird nest looks really cool but I feel the floor boards for it should've been made of a much sturdier material. It took my husband and I 5 days working about 5 hours a day to get it all together. The Bilt app is absolutely amazing to help with constructing the playset. Overall I am very pleased and probably would've given it 5 stars if the wood was not so soft.