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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

9 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Very Good Quality

I really like this mattress. I had a 4 inch memory foam topper that I bought last year and since I spent a lot of money on that, I didn't want to give it away so I put it on top of this mattress. I'm not sure if it needed it but I didn't want to get rid of it since it was still new. Now the mattress has a soft and firm feel to it. I like how sturdy it is, when I sit on the end of it, the whole mattress does not sag down. I sleep with my two dogs and movement is very minimal when they are moving around on the mattress. I hope this mattress lasts me a long time because I really like it and it's comfortable. It feels like it is a quality mattress when you sit or lay on it.
Fishgirl
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    12/10/2017

    Very firm

    I upgraded to a king size bed when i bought a house. I Shopped for months on what type of mattress to get. I knew i wanted the brand serta and a semi firm pillow top mattress like id been used to.but on the othe had Was curious about the memory foam ones since i saw lots of positive reviews on them but not sure if i would like it. I did not want to go through the hassle of returning a mattress if i didnt like it or waste my money. I chose a hybrid mattress to compromise. Not what i expected. Very firm. To firm in my opinion
    Dollface
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    12/20/2018
    This mattress is wonderfull. I would suggest buying the MATTRESS only. I brought the set. The set comes with “SAMs Club” box springs .. VERY POORLY MADE. It does the mattress a disservice. Also it says white glove service- However the trucking coming refused to take our old mattress. As for the mattress .. I've never slept better!!!
    Brooklyn99
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/14/2017

    Great mattress

    What can I say? It's called a perfect sleeper and it is. My old beauty rest mattress was worn out and I needed a new mattress. This Serta cost 1/3 as much and it's 200% better. Glad I purchased the Serta Perfect Sleeper Glenmoor super pillowtop king mattress.
    Jamie
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    6/4/2018

    comfort

    great mattress, but pick up was not good. We were not able to pick up mattress as scheduled and needed to pick up next day and got serious attitude from Billy pick up person, stating "I will let you do that this time, but from now own it must be picked up as scheduled". Do to this we almost decided to not buy the mattress and go else where.
    clyde052195
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    2/1/2018

    Firm mattress

    We purchase this mattress set with the hope of having something comfortable and cozy. Didn't expect a very firm mattress. The Sam's and Serta representatives have been very helpful and have advised to try it out for 30 days as you need need time to break it in.its been almost 2 weeks do 2 more to go. It hasn't gotten softer yet but we will see.
    Seeking comfort
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    12/14/2019

    Medium is actually very firm

    This mattress was nothing like the display mattress in the store. Medium firmness or the glenmoor 2.0 is actually very firm when delivered. I am a side sleeper and I do not recommend this mattress for any side sleeper. I wake up sore in the middle of the night and after a month have not been able to get used to the firmness.
    Jeff
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/3/2018
    I bought this mattress three weeks ago and it was delivered when they said it would be. The delivery people were courteous and quick. They also removed my old mattress. The new mattress is not as firm as my old one was, but I sleep very well on it and am very pleased with the purchase.
    BartR
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/27/2018

    Wonderful mattress

    We've been in dire need of new mattresses and just kept putting it off because of their poor quality in furniture stores and costly prices, until we tried the one floor sample at Sam's club.. Best purchase ever ! Gilmore firm mattress is great ALL around!
    Sandy
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    1/23/2020

    My shoulders are Killing me.

    It may be too soon to tell, it's been almost a month and my shoulders are killing me. I slept at someone's house on an amazing mattress, I wrote down the name and called Serta. I was told they don't make it anymore but that the glenmoor was the same. I really don't think so I haven't gotten a good nights sleep yet. I will wait up to 2 months and if it doesn't get better I will return the Mattress.
    JohnnyD
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/30/2019

    Sound Sleeper!

    I read the negative reviews on this bed and am glad I ignored them and tried this bed for myself. The glenmor 2.0 is not too hard or soft but is a perfect median. I have not experienced or noticed any indentions as stated in the reviews. It looks and feels very grand in my room! I absolutely love my King sized bed.
    Sound Sleeper
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/1/2018

    No need to count sheep!

    Received this mattress two weeks ago and couldn't be happier. Previous mattress was a sleep number which I hated. This Serta firm pillow top provides the support I need while still allowing me to sink in just enough to feel comfy. I'm finally getting a good night's rest!
    CWhite
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/23/2018

    Great Firm Mattress for the price!

    If you want a mattress with a lot of support, 820 coils, this is the one for you!! We love it. No sagging on the sides when you sit down, and easy to sleep on. Bought it on the Labor Day sale & got $100 off. Trying to get help to load at the store took forever, like 20 minutes.
    tinkerette
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/11/2018

    Better and more comfortable then I expected

    I ordered this on-line at Sam's club. As you know there are dozens ovv mattresses that you can look at on Sam's club web site. But with the the help of a Serta professional made available by Sam's club it was easy to pick one I could not be happier with this mattress at a great price.
    Mjarry
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/15/2018

    Best choice in a mattress

    we've been sleeping on this mattress for almost a month and couldn't be happier, literally. I didn't believe that the mattress could stay cool, but it does. I was going to buy it anyway because my wife liked it, and she is very hard to please. I look forward to turning in at the end of the day, because I know what a treat is waiting for us. thank you samsclub for a great price.
    John
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    8/29/2018

    Great buy.

    We just got our new mattress delivered about a week ago and so far, so good. The reason I didn't give 5 stars is for 2 reasons. I wasn't impressed with the delivery team. The bed is very comfortable, but you can feel a fair bit of movement if you're sharing the bed with someone.
    Chris B
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    2/5/2019

    Highly disappointed

    I bought this mattress and by the 3rd day... It went flat. The pillow top was hanging off the mattress and to the side. I had just moved in so mattress was still on the floor, to my surprise when i kneeled down i could feel the floor threw the bed. I could not believe this. Called and had another delievered (exchanged) 7days later received another mattress. I was happy thinking everything was fixed..... And here we go mattress is literally deflated-again. Im so disappointed i had my previous mattress for many years prior.. Almost hit 11 years and it had twice the life in it. I can't get my money back so my best advice is SAVE YOUR MONEY, or give it to another company. Worst mattress ever.
    Queen
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/28/2017

    Comfortable and Cozy!

    Bought this in a king and have had it for 1 week. So far we both love the bed. It's firm yet has a little softness on top. Neither of us can feel the other getting in and out of the bed and both of us think the bed is just right. I prefer a firm mattress and husband likes firm but with a slight softness. We compromised and purchased this after reading all the reviews and we love the bed.
    Lex22
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/25/2019

    mattress and delivery

    My mattress is just what I needed. It's a little firm and we wanted to downsize from king to queen. Gives us more space. Delivery was excellent - 2 nice gentleman were on time, they removed the old mattress, helped with the bedframe and set up the new mattress. All in all, it was a very good experience.
    Terri
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    8/4/2021

    Not as firm as I expected

    The pillow top sounds nice but it is too soft and adds unnecessary height to the mattress even with a low profile box spring. I do not like climbing up onto my bed and then sinking into place. I hope I can get a refund or exchange it for a true firm bed.
    I Watkins
    Serta Team
    Hi there, thank you for taking the time to leave a review. We are sorry to learn of your experience with your Serta mattress...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/7/2020

    A queen on throne

    This mattress feels great, nice and firm. It is firmer than I thought it would be, but that is okay. Usually, mattresses start sinking within a week of sleeping on it. But, this one has held up. The last mattress I had, which was a Sealy, started sinking the first night. It had sunk 1 inches in 3 months. It took me 3 years to get it replaced. Will not buy another one. Enjoying my nights sleep. You need a step ladder to get in bed. Mattress sets pretty high!
    Sleep easy