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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

37 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great Matress!!

I bought this matress a little less than a month ago. Prior to our new mattress I woke up with stuff and sore back. Now that we have replaced with the Glenmore....I wake up with no back pain and feeling well rested. I was skeptical about ordering without trying but bc of the price and return policy took a chance. No regrets! We love our new mattress! Not too soft or too firm. I don't feel my husband get out of bed. Love the gel foam pad underneath the pillow top. Great purchase!!!!!
Dre24
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/6/2019

    We love this mattress.

    We bought this mattress from Sam's online and received it right away with the white glove treatment. We bought the firm one and it has helped both of us. My hips do not hurt anymore and we are sleeping better. This is my second mattress I have bought from Sam's. We had a mattress before that came from a furniture place and it did not last for 3 years and it cost so much more.
    Wzrdqeen
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/13/2019

    Nice, comfortable mattress. Good service.

    I have had this for about a month. I had been looking at this mattress in the clubs for about a year. I called the folks at the Serta number listed for Sam's and asked a few questions. The lady was VERY knowledgeable, and helpful. Ordered the full-sized mattress and low profile box spring with white glove service(worth every penny). It's comfortable, medium firm ( was told the Glenmore 2.0 went to a medium by Serta). I am a side, sometimes back sleeper....and the mattress really works for me.
    VirginiaFellow
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/15/2018

    Best choice in a mattress

    we've been sleeping on this mattress for almost a month and couldn't be happier, literally. I didn't believe that the mattress could stay cool, but it does. I was going to buy it anyway because my wife liked it, and she is very hard to please. I look forward to turning in at the end of the day, because I know what a treat is waiting for us. thank you samsclub for a great price.
    John
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/28/2017

    Comfortable and Cozy!

    Bought this in a king and have had it for 1 week. So far we both love the bed. It's firm yet has a little softness on top. Neither of us can feel the other getting in and out of the bed and both of us think the bed is just right. I prefer a firm mattress and husband likes firm but with a slight softness. We compromised and purchased this after reading all the reviews and we love the bed.
    Lex22
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    8/4/2017

    Really firm!

    Well I bought this about a month ago and I'm still breaking it in. It's a little too firm for me but I'm thinking it will get better once I break it in. If not then I just wasted 500 bucks and I'm stuck with it. Lol I will let y'all know more after another month or so. They say it takes about 8 weeks to break one in, so we will see. It's still a good mattress though if u like em extra firm.
    Debbie
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/12/2019

    Great product.

    The mattress is fantastic. The value and customer service of Sam's club is exceptional. The delivery company who was contracted to deliver it needs better driver. The first delivery guy was terrible. The second time they tried to deliver it the delivery driver was great.
    Timothy
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/25/2019

    mattress and delivery

    My mattress is just what I needed. It's a little firm and we wanted to downsize from king to queen. Gives us more space. Delivery was excellent - 2 nice gentleman were on time, they removed the old mattress, helped with the bedframe and set up the new mattress. All in all, it was a very good experience.
    Terri
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/24/2019

    Affordable Comfort

    After pricing so many adjustable beds, this Members Mark frame and Serta Glenmoor mattress combination was chosen. My son and I set up the frames (2 XL Twins) and connected them so one remote works both simultaneity. Sam's delivered the King mattress. The mattress is very comfortable! I'm waking up rested. All together, this set was a good purchase!!!
    Advice Needed
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/1/2018

    Happy so far

    We bought the mattress about three weeks ago. We are very happy with it. The reviews we read were positive except for a few saying the mattress was firmer than the expected. We find it perfect as we like a firm bed but wanted to go a little softer with a pillow top. The price was great comparing similar mattresses at other stores.
    Tbaptist
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    3/5/2021

    Best bang for the buck

    Bought the queen mattress and box spring for the guest room. FYI-it's double the price at Mattress firm. The included white glove service just made the experience that much better. Not use to a supportive mattress, the one that left had 6+ years of lumps and bumps.
    Sandy S
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/11/2018

    Better and more comfortable then I expected

    I ordered this on-line at Sam's club. As you know there are dozens ovv mattresses that you can look at on Sam's club web site. But with the the help of a Serta professional made available by Sam's club it was easy to pick one I could not be happier with this mattress at a great price.
    Mjarry
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    2/21/2018

    Great price. Not bad quality

    Purchase price was the best part. The mattress isn't as comfortable as another Serta we purchased from a mattress store. But for the price it's well worth it. If I had 2k to spend though, I would have purchased a better quality one. But this one is just fine for now. It will be go for 5 years or so I imagine.
    Janet Planet
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/14/2019

    Love It

    I bought this a month ago to replace my twenty two year old mattress and box springs. Delivery guys were great and mattress and box springs arrived before the original delivery date. It's comfortable and I'm getting a good night's sleep. So far so good.
    SD
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    2/5/2019

    Highly disappointed

    I bought this mattress and by the 3rd day... It went flat. The pillow top was hanging off the mattress and to the side. I had just moved in so mattress was still on the floor, to my surprise when i kneeled down i could feel the floor threw the bed. I could not believe this. Called and had another delievered (exchanged) 7days later received another mattress. I was happy thinking everything was fixed..... And here we go mattress is literally deflated-again. Im so disappointed i had my previous mattress for many years prior.. Almost hit 11 years and it had twice the life in it. I can't get my money back so my best advice is SAVE YOUR MONEY, or give it to another company. Worst mattress ever.
    Queen
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/20/2019

    Great Mattress!

    I bought this about 1 month ago for a vacation home and this bed was so comfortable that we bought another one for our main home. This bed was a fraction of the price we paid for our previous bed for our main home and is 1000 times more comfortable! It has just the right amount of firmness and comfort. I normally don't write reviews but I am so happy with this mattress, I had to write a review. Signed, Finally getting a full night sleep!
    rick
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    7/11/2019

    So Far, So Good!

    My Queen Mattress Set was delivered right on time(almost to the minute). We were kept abreast of how far away the truck was on a timely basis. The two delivery guys were courteous, respectful, and efficient. I couldn't believe that one of them could carry the mattress by himself from the truck up to the second floor while the other one unwrapped the foundation and placed it on the frame!!! So far, I'm very pleased with the set. It's firm, but very comfortable. My only concern, and that's why I didn't rate it a "5", is that I'm not so sure that the sides of the mattress will hold up as long as they should. Only time will tell.
    Grammy Z
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/18/2018

    comfy

    glad I brought this bed. I am old and had bought a 4 in memory foam. as my back is hurt, can not turn over. The new bed is firmer and so easy to turn and move in it. Great buy but if you are short, buy the 5-6 in base. It is still high up and I am only 5'4". lol
    cj
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    12/16/2019

    Serta Perfect Sleeper Glenmoor 2.0 Pillow Top

    I debated about giving this mattress a 3 star. After less than a month there appears to be a permanent indentation where I sleep. This is expected I guess since it has a memory foam in it. It memorizes your body and does not come back. This being said I don't totally regret buying it. I was on a Sleep Number that was way too firm. Never would I wake up without a backache. The new mattress seems to have remedied that. The quality of this mattress is quite good.
    Nancy C
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/24/2019

    Great night sleep

    I've been looking for a replacement mattress for several months and found this mattress to be very comfortable. Initially laying down, the mattress is a little firm. However, after a minute the foam on top slightly conforms to your body. I've been sleeping on it for approx. one month; so far so good. The price was significantly less than other mattresses that I would say are comparable in comfort for me.
    111Samsfriend
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/10/2018

    Glenmoor Super Pillowtop King Mattress

    This was finally delivered 2 weeks ago. We are in heaven! For the first time in years, we sleep so well. Really comfortable mattress, firm but the pillowtop makes it feel like you are sleeping on cottonballs. My husband and I both have back problems so this mattress was a must have.
    Zoiebear