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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

9 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Very Good Quality

I really like this mattress. I had a 4 inch memory foam topper that I bought last year and since I spent a lot of money on that, I didn't want to give it away so I put it on top of this mattress. I'm not sure if it needed it but I didn't want to get rid of it since it was still new. Now the mattress has a soft and firm feel to it. I like how sturdy it is, when I sit on the end of it, the whole mattress does not sag down. I sleep with my two dogs and movement is very minimal when they are moving around on the mattress. I hope this mattress lasts me a long time because I really like it and it's comfortable. It feels like it is a quality mattress when you sit or lay on it.
Fishgirl
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/21/2017

    Wonderful Mattress Set

    Five Star/A+ rating for Sam's Club price, ordering, speed of delivery, white glove setup and last but not least comfort sleeping. After sleeping on mattresses for over 65 yrs. and 45 of those yrs. with husband beside me this Serta "Glenmoore" is wonderful. Beautiful bed, not to soft, not to hard, no disruption from movement, no heating and very comfortable. May I add, "No comp for this review".
    PFoster
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    8/30/2018
    i bought this on august 4th mattress was delivered on august 15th have sleep on it for two weeks this mattress already has indention's on both sides.delivery was fine after they left i went to make the bed up.plastic had come off one of the corners had black grease on it . at this point not very pleased. what are my options.
    NancyC
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    4/26/2018

    Very firm

    Hoping this thing gets softer over time because we've had it for two weeks now and it's still hard as a rock. I've woken up quite a few mornings sore all day long from it being so hard. We bought the low profile box springs and happy we did. It's still pretty high off the ground with our frame.
    KO546854
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/20/2018

    Great mattress

    Great mattress! A little firmer than the store but has been amazing since it arrived. Both me and my husband have enjoyed every night of sleep. Neither of us can tell when the other exits/enters the bed, which is great because I go to sleep later than him and he wakes up earlier than me.
    Cathy
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    5/2/2018

    Rock hard

    This mattress is nothing like the one a tested at the store. That one was super comfy, shift, and hugged my body. This one is rock hard. Tried sleeping on it for a few nights because I was hoping it would break in but I had to give up. I just couldn't do it
    Unsatisfied
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/7/2020

    Serta

    I just got my mattress. It feels really well made and thick. I had purchased a mattress less then 5 years ago from Denver Mattress and the springs were sticking out and it started to get dips in the mattress right away. I feel like this was an excellent purchase that will last a long time. It is soft but sturdy.
    Buyer
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/30/2017

    Serta Mattress

    We searched for weeks and found this mattress at Sam's Club. Tried it at the store and ordered online during Veteran's day for an extra discount. The mattress is amazing. My husband and I both used to wake up with stiff aching hips and back but now we feel truly rested with no aching hips when we get up. There is no bounce, or movement from turning over. It took a few days to adjust to the firmness but we are so happy with this mattress.
    Sleepy
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    8/22/2018

    Not so great!

    I purchased this mattress about a month ago. I initially told myself to give it some time for adjustment, at this point I have concluded that this mattress is very very firm like you are sleeping on the floor, no softness at all. The mattress in the store is not a good representation if it is worn down.
    mclaughlin74
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    4/18/2019

    Mattress STINKS

    We have bought Sertas in the past and were very satisfied with them. But this mattress had a very strong chemical (sulfur) odor that did not dissipate, even after 19 days of running a box fan with the window open. Sam's Club was very helpful in picking up the bed and refunding our money, but we are very disappointed and must start our search for a bed all over again.
    Disappointed729
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/8/2019

    Enjoyable firm mattress.

    We recently purchased the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress set and so far it has been great! We had purchased one prior to this, but it started to sag right away (less than 2 months). However we have one in our other home in Florida and it has been great for almost a year now, so we decided to reorder another one. Serta was great about crediting us for the other purchase.
    John
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    2/23/2019

    Firm mattress

    Matterr is very firm{could be called hard} which takes some time to get used to. We bought a topper which helps cushion the firmness, but are very satistied overall. Have been sleeping on it for about a month & sure beats the Sealy we were sleeping on
    catfish
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/6/2019

    Serta perfect sleeper

    I had pulled a muscle in my back and ordered this mattress and box springs from Sams. Not only did I save $200 on a Veterans Day sale, but they also removed my old mattress and installed the new one free! Immediately my back got better from this Serta bed! It was a lifesaver.
    Nealiey
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    10/2/2019

    So far so good

    Much better than the all memory foam we just replaced. It is not quite as good for my husband as for me. I find I have to "climb out" of my spot but the mattress does bounce back to shape. Comfortable otherwise. Hubby has a hard time getting comfy. He has a few more general aches and pains than I, which is a factor. It's been a little over a month now, so time will tell how it holds up in general. So far, we both give it a 4 star.
    Betsan
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/16/2018

    Great mattress!

    I bought these for my 15 year olds. It is more firm than they wanted. But considering what they had before, it will take some getting used to. Their former mattress was not a pillow top and they were on bunk bed mattresses. We are very pleased with the mattresses. Best nights sleep they have had in a long time.
    Rolltide54
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/29/2020

    GREAT MATTRESS

    I am very pleased with my new Serta Perfect Sleeper. I certainly would buy this again. There is no substitute for a good night 's rest. I would recommend the white glove treatment. The delivery company was on time and very courteous. They took my old mattress out and set my new one up with no problems.
    Dee
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/19/2019

    Love the mattress

    We bought mattress about a month ago. Great delivery service. The mattress is firm and comfortable. I rarely feel when my spouse gets in and out of bed. The mattress needs the deep pocket sheets for it to fit properly. We had a queen size of this same mattress and had the full size box spring. On the king size we decided for the low profile box springs because we didnt want it so tall.
    Goldie
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/27/2018

    Great Mattress

    Just purchased and had it for a week. It feels great. It is a pillow top but firm at the same time. It sits high with the regular box springs, which I like. I had the low profile before and just didn't like the look. I would definitely purchase this mattress again.
    bingo106
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/11/2019

    Overall great delivery service-excellent product

    My mattress was delivered almost 4 weeks ago and it is great. The people at Serta were wonderful when I called with questions to help me decide on which mattress and the "White glove" delivery was awesome. The delivery people kept me updated throughout the process and the delivery gentlemen were pleasant and professional. Great product and great service. Judy
    Jenkinsburg Judy
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    9/21/2017

    Still tooo firm!

    This is the second mattress that we have gotten....we returned the first one because it was way tooo firm! This one is better, but still too firm for us...I just don't want to go thru the hassle of returning another one! I don't think we will ever buy another one online, because you can't test it out!
    Knirwit
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/9/2018

    Perfect nights sleep

    I bought this for my son as he was complaining about his old mattress. He is loving it.....the delivery took about 2 weeks but it was well worth the wait and the delivery personnel were fantastic. Mattress has that pillow top that forms to your body yet still has that little firmness so you don't sink into a really soft mattress. My son couldn't be happier. I'll admit I took a nap on it and it lasted longer than it should of.... lol.
    Amy