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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

37 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great Matress!!

I bought this matress a little less than a month ago. Prior to our new mattress I woke up with stuff and sore back. Now that we have replaced with the Glenmore....I wake up with no back pain and feeling well rested. I was skeptical about ordering without trying but bc of the price and return policy took a chance. No regrets! We love our new mattress! Not too soft or too firm. I don't feel my husband get out of bed. Love the gel foam pad underneath the pillow top. Great purchase!!!!!
Dre24
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    1/20/2019

    A Little Too Firm for Us

    After receiving the mattress and box spring, we slept on it for a week and decided that this mattress was too firm for us. (We were use to an expensive pillow top mattress that we had for about 16 years) We decided to get a pillow top Memory Foam mattress topper which made this perfect. We did get the low profile box spring so the bed is not too high with the 4" topper. Delivery people were a little earlier than window of time & were very quick to get our old mattress and box spring out & the new ones in. Overall I recommend this mattress and low profile box spring but if you don't like firm, you might want a mattress topper. Still a very good price either way.
    Angela
  • 3 out of 5 stars
    3 out of 5 stars review
    10/28/2019

    Garbage

    Honestly, quite possibly the worst mattress we have ever purchased. Its sagging on his side and mine. The high density foam underneath is also sagging to the point where there is no structure left to it. I'm calling the store tomorrow to return. Total waste of 800.
    Dionna
  • 5 out of 5 stars
    5 out of 5 stars review
    4/19/2018

    Excellent Value for the $, As Pictured, Fast Dely

    Very good overall especially for the money and immediate use value. Just starting in a new home, unfurnished, and I wanted a budget friendly bed that could eventually be a great guestroom bed. The first two nights on it and I am thinking that I may just be getting a second one of this one because Serta made it structurally right, especially for people like me. I am able to sleep on almost anything except firm or hard surfaces and this labeled as medium, but isn't so soft that I was being folded or melting too much into the surface. I would say the best way to utilize this bed is to actually add a quilted mattress cover to give you the final plushy sensation. If you go to the store, they are still available but you won't get it deliver...
    GW
  • 4 out of 5 stars
    4 out of 5 stars review
    2/25/2019

    It's great but...

    I loved this mattress set when I first got it. Delivery was quick and professional. They even took my old mattress set when they left. The issues started about 2 weeks later when I noticed my mattress sagging in the middle. On further inspection the box spring broke from regular use and caused the mattress to sag. I had to get a replacement set. I also had to get a base that has slats to better support the bed since I don't want to run into the same issue again. The mattress is what I was looking for just disappointed that the box wasn't/isn't better constructed.
    pcadet
  • 3 out of 5 stars
    3 out of 5 stars review
    12/24/2019

    So Far, So Good. Actually Better.

    Just took it around the block the first. For side, back and stomach sleepers why would anyone consider anything less? I bought a Zinus mattress from Sam's earlier this year. Way too soft. Bad choice. Always wanted the Glenmoor but my kids have the Zinus. Theirs are indeed former. Glenmoor is a balance for those who'll sleep in any position. If you need rock hard firm mattress get the former model. Best thing I did was took it for a test ride. The Oakbridge model was whew.... Firm! Always test it. A test drive never hurts. Now...hoping the besatue holds up....
    Yellow Peril
  • 5 out of 5 stars
    5 out of 5 stars review
    1/28/2019

    its a Serta comfortable and good quality...

    this is a firm mattress , so if you like firmness this is the one.. the pillow top softens the firmness, been getting a lot better sleep at night with this mattress . the price was right to comparisons to others. good quality of course its a Serta... I had other foam mattresses that didn't last very long. this one is a hybrid so it should hold up... I know its a early review but I its a quality matterss just in two nights of sleep..
    craigb1548645740
    Originally posted on
    Serta
  • 3 out of 5 stars
    3 out of 5 stars review
    1/4/2020

    Note: Sizes, heights and weights are approximate.

    Just got this home. Obviously, great price with the current $125 instant savings. This is our 3rd Serta; 2 from Sam's. Beware of: "Note: Sizes, heights and weights are approximate." listed in the description. Our "King" measures 12" height; 74" width; 78" length. Sure was looking forward to standard 76"x80". Suppose I don't have to worry about king sheets not fitting; there is 2" of extra fitted sheet fabric. Thankfully we are fit, average height adults so giving up the 2" width and length for the "instant savings" offer balances things out. I'll give it a couple months before I comment on the comfort. Initial impression: it is more comfortable than our previous Serta which was a FIRM with no pillow top.
    summer flowers
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/26/2020

    Nice

    Great mattress
    Mary
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/11/2021

    Perfect

    Very comfortable
    Carlos
  • 5 out of 5 stars
    5 out of 5 stars review
    9/9/2018

    wonderful

    i have had this mattress for about two weeks. so far it has exceeded expectations.
    alfonzioj1536494264
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    7/27/2022

    sagging

    Horrible bed! Sinks in the middle after one month☹️
    Nikki
    Serta Team
    Hi Nikki, thank you for taking the time to leave a review. We would like to learn more about your specific situation and mak...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/17/2019

    Best sleep EVER very comfortable Luxury Hybrid Glenmoor Super Pillow Top Set

    Best mattress, very comfortable Luxury Hybrid Glenmoor Super Pillow Top Set
    DonaldR1550441866
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    2/24/2019

    No mattress topper needed. More bang, less buck

    It's firm, but soft. Only $500. Great price. Love Serta. Next best thing to a sleep number
    BritnyW1550970553
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    8/12/2020

    Sagging happened just over an year

    I bought this mattress a year back and i saw sagging happened after 11months of usage.
    Taruna
    Serta Team
    Hello Taruna, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Queen Matt...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/26/2019

    Firm

    So comfortable,firm just perfectly. I slept well on the first night. I had back problems
    CathieD1551173503
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    8/2/2021

    The Perfect Mattress

    I couldn't be happier with this mattress! It is so comfortable and feels and looks luxurious!!
    Kayla
  • 2 out of 5 stars
    2 out of 5 stars review
    1/18/2022
    Trenches easily. Too soft. Very disappointed.
    Randy
    Serta Team
    Hello Randy, we are sorry to learn of your dissatisfaction. To assist you better, please contact us at 1-888-240-1945. Thank...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/5/2019

    It works for a great nites sleep from the first nite.

    We think its great so far no complaints. Much better than our 8 year old mattress. The whole process was great. Thanks again.
    markw1551809985
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    1/8/2019

    Amazing.

    Super comfortable. Supportive. Haven't slept this good in years. Great value as well. I would highly recommend.
    ChrisG1546917703
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    4/22/2018

    Very comfortable! Best night of sleep I've had in years!

    Serta products are affordable yet still maintain a high quality. This mattress may be the best I've ever had.
    WilliamE1524437512
    Originally posted on
    Serta