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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

37 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great Matress!!

I bought this matress a little less than a month ago. Prior to our new mattress I woke up with stuff and sore back. Now that we have replaced with the Glenmore....I wake up with no back pain and feeling well rested. I was skeptical about ordering without trying but bc of the price and return policy took a chance. No regrets! We love our new mattress! Not too soft or too firm. I don't feel my husband get out of bed. Love the gel foam pad underneath the pillow top. Great purchase!!!!!
Dre24
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    7/23/2018

    Finally a good night's rest

    We just received this mattress yesterday and we are pleased with our first night's sleep. We replaced a 4 year old Tempur Pedic that we hated. It was too hot and my boyfriend sunk in, could not roll over easy. We went to popular mattress store to try out similar mattresses to get an idea of the firmness of this model. The price is great as we looked on websites and went to competitor stores, it was very difficult to find a king size mattress under $1000 w/free shipping and free pick up of the old mattress. We received the bed 11 days after order. We could have received it 2 days earlier, but it was a weekday and we wouldn't be home to accept the delivery.
    Ms Sly
  • 4 out of 5 stars
    4 out of 5 stars review
    8/29/2019

    Fine product; good price

    Online pricing was confusing and showed different prices for the same product. The one day sale price was more than the regular price. Took some time and effort to get that straightened out. The white glove delivery and set up was excellent. Happy with the product.
    PWW
  • 2 out of 5 stars
    2 out of 5 stars review
    7/21/2020

    Looks comfy but too high on frame!

    Bought this mattress couple weeks ago for guest room. Looks very comfy but sits so high on 9" box spring. Club did not have a Serta "low profile" box spring. Afraid may be unsafe for young children or elderly to sleep on. Not sure what to do; may have to return if I can.
    Cee1957
  • 5 out of 5 stars
    5 out of 5 stars review
    1/17/2018

    Excellent Mattress For The Money

    I purchased this mattress at Sam's Club and I thought like others that it was a plush mattress. It is not a plush mattress, it is Hybrid mattress and all Hybrid mattresses are a little firmer when you first purchase them.. If you read the label on the side of the mattress it says 866 custom support FIRM individually wrapped coil system. Which means it has firm coils inside of the mattress with a memory foam top. It sleeps well, and it will break in after you use it over time. Mattresses today cost as much as a good pre-owned car, so for the money and Serta quality, this is a great deal especially with the instant $130.00 off the price. If you are looking for a good mattress and do not want to break the bank, this is the one to...
    medical301
  • 5 out of 5 stars
    5 out of 5 stars review
    1/22/2019

    Great Firm support, Good for back and Body support

    I bought this for wife mainly. She says she has had a better sleep and getting into rim sleep (being able to dream). I have had seven back surgeries and I find it has a great FIRM support, but with the soft pillow top it is comfortable. I always had to use an egg crate mattress over our old mattress. Great value, and with 866 coil springs I am sure it will hold up for years to come. People need to research and know how they sleep before blaming the Mattress for being firm. If you sleep mainly on side you may need a mid-firm mattress or maybe a soft mattress.
    Robert
  • 4 out of 5 stars
    4 out of 5 stars review
    1/16/2019

    Very comfortable

    I love how you don't feel the other person moving around on this mattress. My old mattress was starting to cave in the middle and this mattress has been a welcome change. The mattress is a little firm, but comfortable. The only downside is that it is pillowtop so you can't flip it over. But, then you have the comfort of a pillowtop.
    RebebeccaR1547610042
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    12/8/2018

    Perfectly firm and soft mattress

    We just bought it online on last big Friday sale. My husband got a pain from sleeping on too soft mattress so we normally sleep on the flat sheet on the floor. Yesterday night the mattress just arrived and today my husband says he felt no pain on his back at all. For myself I love the balance between how firm and how soft of this mattress. Recommended to have one!
    ิิBaitongK
  • 5 out of 5 stars
    5 out of 5 stars review
    5/16/2019

    Supportive

    I've only been sleeping on the Glenmoor Hybrid for a couple weeks but it is must better than our previous mattress. It provides support without being too firm. I am sleeping better and I think my back issues are slowly improving. I would recommend this mattress. I was affordable as well.
    DeborahA1558012235
    Originally posted on
    Serta
  • 3 out of 5 stars
    3 out of 5 stars review
    8/5/2019

    Very firm, maybe too firm

    Only have a couple nights on it, but as others have said.. this is a very firm mattress... not the same as the display model. We put a 2 inch foam topper on it the second night and slept much better. I'm coming from a Leesa mattress that I liked much better, but was useless for two people as it couldn't support the weight and you'd both end up sleeping in the same depression. This mattress supports two people and isolates movement very well. I was afraid the next model up would be too plush... but think I should have bought it instead. I'll come back and see it if will let me edit the review after I have a few weeks on it.
    AG
  • 2 out of 5 stars
    2 out of 5 stars review
    8/15/2018

    Comfortable But Too Hot for Me

    This mattress is very comfortable, but the memory foam gets hot, transfers the heat to the gel, which in turn gets hot, and then I'm boiling in my skin. If I could find a solution for the overheating I would definitely keep it. Otherwise it's going to have to be returned. So far I've tried a mattress pad claiming it would solve the problem but didn't, and I've tried putting layers of blankets between me and the mattress. That didn't work either.
    Nina55
  • 5 out of 5 stars
    5 out of 5 stars review
    1/21/2018

    Great Quality

    We looked at different brands and comfort levels before deciding on the Serta brand. The Serta had great reviews and was priced good. The comfort level is wonderful, exactly what we wanted. Our backs are not stiff anymore and we do not toss and turn like we did on our old mattress. Very happy with our Serta Perfect Sleeper!!
    BenM1516497809
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    2/19/2018

    This is THE PERFECT SLEEPER!

    I absolutely LOVE this mattress. I have an extremely bad back, and this provides the comfortable support I need. I rest ugh better, and my pain has lessened, ..I encourage you to buy. You won't be diisapointed.I'd give it a ten if that were an option!
    Janma
  • 5 out of 5 stars
    5 out of 5 stars review
    12/5/2018

    Wonderful Mattress Set

    we just love this, it is not too hard or soft, and NO overheating at night from this set. I did get the higher box spring, (9" ) and it is quite high, however with a bad back, legs, and knees I love that it is sooooo easy to get out of this bed in the morning. My weight is 340 lbs, and I am 5'5" and my husband is 5'5" weighs 160 lbs, we have no problems with this set shifting etc, we each have this set (due to my handicap needs), and he has bad hip and knees too, but both of us are very happy.
    Kathy
  • 5 out of 5 stars
    5 out of 5 stars review
    6/5/2019

    Good and firm

    I wanted a firm solid mattress so I picked this one in King. At first I thought it was too hard and firm but after two weeks of sleeping it is now fine and just right. It is firm but has some cushion. I recommend it from Sams for the quality and price.
    MN traveler
  • 1 out of 5 stars
    1 out of 5 stars review
    4/17/2018

    Did Not Last

    We purchased this about 5 months ago and finally decided it had to go back. This sagged so bad on both sides you can hardly get out of bed and don't even consider trying to roll to the middle. Purchased online and had it delivered now we have to figure out how to return it. Not a happy customer. Last Serta lasted 12 years.
    JR
  • 5 out of 5 stars
    5 out of 5 stars review
    10/25/2018

    So comfortable!

    I bought this bed based on a friend's recommendation and I am so glad I did! I have been sleeping better and my back feels so much better too! The bed was delivered on time and the guys who brought it had it set up within 10 minutes. I've only had it for a month, but I'm really pleased so far!
    LORIB1540499110
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    8/15/2019

    Very Poor Construction Quality

    First, they don't tell you that this mattress is custom made, which may be good or bad, but it will take weeks to arrive. When mine arrived today it was not a rectangle. One end was 37 inches wide and the other was 35 inches wide. No quality control at the factory? Sam's agreed to send me another, but now it is another two weeks on an air mattress, and I don't know what I am going to get.
    kirkhominick
  • 2 out of 5 stars
    2 out of 5 stars review
    5/3/2019

    Comfortable but has an Bad Odor after 3 months

    The Good: Initially when we tried the demo beds at the club my wife and I couldn't believe how comfortable this mattress was at the store for the money. When we got the new mattress home, we both were shocked at how hard/firm the mattress was. Well after a month or so the mattress started to soften up and felt exactly like the club demo mattress. No more aches and pains like our old mattress. The bad: After about 3 months of use, the mattress has started to have an Odor. My wife and I are clean people and wash bedding regularly, so we are unsure what is causing it? I believe this may be why this is the club had such great sale prices on these($500 for a King). We had our last mattress for over 8 years and never had an odor pr...
    disappointed
  • 2 out of 5 stars
    2 out of 5 stars review
    9/18/2017

    Could be a bit softer

    I bought this mattress less then a week ago. I was in SO much pain every morning I would wake up earlier then I usually do, sometimes even 2 am, and then every hour after that in extreme lower back and sciatica pain. So, I decided enough was enough and I went to my local sams and bought this mattress. They didnt have hardly any choices and the choices they did have, were all FIRM.. and nothing BUT FIRM, very disappointed. But I decided to try out each and every mattress they had on the floor for show and example. This one that i purchased, after getting it home was a LOT more firm then what was in the store. The store one felt PERFECT and I thought, I am going to spend the extra money, get a better mattress so I know I will be happy. So I d...
    strawberrygirl19
  • 4 out of 5 stars
    4 out of 5 stars review
    1/19/2019

    Lovin' my new mattress!!

    I have been reluctant about buying a new mattress for several years because of my old mattress being sooooo comfortable. I knew I needed a new bed for 2 reasons......I needed it to be longer and I have grand babies who sleep with me when they stay over night. So.... I finally decided to purchase one and found the perfect one. And it is very comfortable. I sleep as well as I always have, maybe even better since my toes are no longer crunched. Thank you....
    MichelleB1547927165
    Originally posted on
    Serta