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Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

9 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Very Good Quality

I really like this mattress. I had a 4 inch memory foam topper that I bought last year and since I spent a lot of money on that, I didn't want to give it away so I put it on top of this mattress. I'm not sure if it needed it but I didn't want to get rid of it since it was still new. Now the mattress has a soft and firm feel to it. I like how sturdy it is, when I sit on the end of it, the whole mattress does not sag down. I sleep with my two dogs and movement is very minimal when they are moving around on the mattress. I hope this mattress lasts me a long time because I really like it and it's comfortable. It feels like it is a quality mattress when you sit or lay on it.
Fishgirl
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    4/23/2019

    HARD! "Pillow Top" means NOTHING!

    We bought this in January for our guest room and it is awful. We felt bad for our guests and switched mattresses with our own master bedroom mattress while people are here. I hate it. If you truly want this you can test it out easily! Go lay on your driveway--it's the same comfort level.
    Mrs Banks
  • 1 out of 5 stars
    1 out of 5 stars review
    11/28/2018

    awful!

    I bought this about 3 weeks ago and it feels like i'm sleeping on a rock. i expected it to be soft esp since it's so highly rated, but i made a mistake buying it. My muscles are aching all the time from sleeping on it, wish I could just get another one
    MT27
  • 2 out of 5 stars
    2 out of 5 stars review
    11/3/2022

    Great at first... 3 years later and sagging.

    We bought this 3 years ago. Sides of bed have an indention. Middle of bed is great. Because it hasnt been used. We got the same mattress for my parents a year earlier and they are complaining of the same issue. Now its no longer being carried. Telling????
    Scott0720
  • 1 out of 5 stars
    1 out of 5 stars review
    3/24/2018

    who knew

    I purchased this mattress n it was to small for my bed frame. It measured 77 by 74. I?m not sure what size bed that is but it?s not a king. Check this link out. Take ur tape measure CRAZY who knew u had to measure a bed b4 u pay to have it delivered.
    disgruntled
  • 3 out of 5 stars
    3 out of 5 stars review
    9/14/2018

    Like it so far

    Definitely much firmer than the sample in the store. I have horrible back pain and have only been sleeping on this mattress for a week. Still have yet to determine if this mattress is going to help my back! It's taken a bit to get used to how firm it is but so far so good!
    LindseyH1536896586
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    5/1/2018

    This bed is soooooooo comfortable!!!!!

    I love how comfortable this mattress is and as soon as I played down on it I knew it was going to help me with the issues I've been having with having a bad back. My old mattress just wasn't comfortable enough for me to get a full nights sleep but now I sleep good and through the night and wake up feeling rested and not still tired(weekends I do just lay in bed longer haha). Best purchase I have ever made and will be recommending serta to family and friends!
    CharlesB1525137686
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    9/4/2018

    Great Mattress

    We initially bought a brindalle II, but was disappointed with it. (kudos to sam's for the effortless return policy) Unfortunately we had our old mattress hauled away, as such we were in need of another replacement mattress pronto. This time instead of ordering things sight unseen, we went to the local club and tried out all the mattress they offered. We also looked at what was offered by a competitor warehouse and settled with the Glenmoor. It was an upgrade from our our bed (bought at the competitor warehouse 10 years ago). The mattress itself is very firm. The coils appear quite stiff. This is compensated by the thick foam topside. Despite the thick foam, it remains cool. I am hoping this will last a good decade more or more.
    vergel777
  • 1 out of 5 stars
    1 out of 5 stars review
    2/18/2022
    I bought it on Jan 2021. So it is a year that I have been sleeping on. Nowadays, when I wake up, my back is in pain. I have to take off from work because I can't even walk straight. Finally I went to sleep in the guest room bed and my back recovered. I only used the bed for a year and now it is hurting my back so bad. I am so afraid to sleep on it again. When you look at the bed, the area where I usually sleep is significantly lowered than anywhere else. I rotated it a few months ago because of similar issue. Now it gets worse. I don't think rotating would help anymore.
    Amy
    Serta Team
    Hello Amy, thank you for taking the time to leave a review. We're sorry to learn of your experience. Please contact us at 1-...
  • 3 out of 5 stars
    3 out of 5 stars review
    8/30/2018

    Problem of fabric

    I have problems with this mattress I only have 2 months of use and already one side of the mattress is sunk and every morning I wake up with back pain thing that with the other old mattress did not happen .. now I have to make a claim for a mattress that It's new .... maybe this mattress coming with coming of fabric .. thanks
    KatiriaD1535594005
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    11/15/2019

    SAVE YOUR MONEY!

    This mattress might as well be labeled as disposable. It's great for a few months, then it will begin to sag where you lay. I'm a small woman so there's absolutely no excuse for the mattress to be sagging so quickly. I've had to exchange the mattress twice, the third one is doing the exact same thing. It was a pain exchanging, they make it as unpleasant as possible. Waste of money!
    Teresa
  • 1 out of 5 stars
    1 out of 5 stars review
    4/14/2023

    worst mattress

    We purchased the perfect sleeper Glenmoor back on 01/ 2022 and like most people my fiancé and I have bad backs and or neck pain. although this mattress was great in the beginning it soon began to sag about 7-8 months in, so trying to find a good position to sleep in outside the saggy hole that has been created has been more trouble than it worth. I just recently turned the mattress to by some time for us to replace this mattress I will definitely be contacting Serra
    karma
  • 3 out of 5 stars
    3 out of 5 stars review
    1/4/2020

    Note: Sizes, heights and weights are approximate.

    Just got this home. Obviously, great price with the current $125 instant savings. This is our 3rd Serta; 2 from Sam's. Beware of: "Note: Sizes, heights and weights are approximate." listed in the description. Our "King" measures 12" height; 74" width; 78" length. Sure was looking forward to standard 76"x80". Suppose I don't have to worry about king sheets not fitting; there is 2" of extra fitted sheet fabric. Thankfully we are fit, average height adults so giving up the 2" width and length for the "instant savings" offer balances things out. I'll give it a couple months before I comment on the comfort. Initial impression: it is more comfortable than our previous Serta which was a FIRM with no pillow top.
    summer flowers
  • 4 out of 5 stars
    4 out of 5 stars review
    12/30/2019

    FIRM FIRM FIRM

    I have had this for a month. Getting used to it. Very good quality, I think it is a great mattress but was not expecting it to be so hard. The only 'give' is the pillowtop. The rest might as well be made out of plywood. This is meant to be a warning about the firmness of the mattress.
    Raphaeljr
  • 1 out of 5 stars
    1 out of 5 stars review
    5/22/2022

    Shame on Serta

    This mattress hurt my knee so bad. You feel it is full of ground textiles not foam. Doesn't give you any support or bounce feeling whatsoever. If you are 300+ pounds stay away from this mattress. The only good thing that Sam's gave me a full refund with no question asked. I am going to get an innerspring hybrid mattress today.
    SamsClubNeighbor
  • 5 out of 5 stars
    5 out of 5 stars review
    4/19/2018

    Excellent Value for the $, As Pictured, Fast Dely

    Very good overall especially for the money and immediate use value. Just starting in a new home, unfurnished, and I wanted a budget friendly bed that could eventually be a great guestroom bed. The first two nights on it and I am thinking that I may just be getting a second one of this one because Serta made it structurally right, especially for people like me. I am able to sleep on almost anything except firm or hard surfaces and this labeled as medium, but isn't so soft that I was being folded or melting too much into the surface. I would say the best way to utilize this bed is to actually add a quilted mattress cover to give you the final plushy sensation. If you go to the store, they are still available but you won't get it deliver...
    GW
  • 5 out of 5 stars
    5 out of 5 stars review
    11/28/2018

    Very Pleased

    Bought online, delivered on time by a very professional and courteous team. This mattress is quite comfortable. Also bought the Night Therapy Reinforced SmartBase Platform Foundation, which is quite sturdy and well made. Overall I am very pleased with my purchase and price paid.
    jim
  • 5 out of 5 stars
    5 out of 5 stars review
    1/28/2019

    its a Serta comfortable and good quality...

    this is a firm mattress , so if you like firmness this is the one.. the pillow top softens the firmness, been getting a lot better sleep at night with this mattress . the price was right to comparisons to others. good quality of course its a Serta... I had other foam mattresses that didn't last very long. this one is a hybrid so it should hold up... I know its a early review but I its a quality matterss just in two nights of sleep..
    craigb1548645740
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    8/29/2019

    Fine product; good price

    Online pricing was confusing and showed different prices for the same product. The one day sale price was more than the regular price. Took some time and effort to get that straightened out. The white glove delivery and set up was excellent. Happy with the product.
    PWW
  • 1 out of 5 stars
    1 out of 5 stars review
    10/24/2017

    Box springs do not support mattress, too small

    I just had this set delivered yesterday. The foundation box springs width is 6" smaller than the california king mattress. They set is up with a big gap in the middle of the box springs. Called and they said it would take 5-7 days for response. Have spent way too much time trying to fix problem.
    DG
  • 3 out of 5 stars
    3 out of 5 stars review
    12/24/2019

    So Far, So Good. Actually Better.

    Just took it around the block the first. For side, back and stomach sleepers why would anyone consider anything less? I bought a Zinus mattress from Sam's earlier this year. Way too soft. Bad choice. Always wanted the Glenmoor but my kids have the Zinus. Theirs are indeed former. Glenmoor is a balance for those who'll sleep in any position. If you need rock hard firm mattress get the former model. Best thing I did was took it for a test ride. The Oakbridge model was whew.... Firm! Always test it. A test drive never hurts. Now...hoping the besatue holds up....
    Yellow Peril