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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

37 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great Matress!!

I bought this matress a little less than a month ago. Prior to our new mattress I woke up with stuff and sore back. Now that we have replaced with the Glenmore....I wake up with no back pain and feeling well rested. I was skeptical about ordering without trying but bc of the price and return policy took a chance. No regrets! We love our new mattress! Not too soft or too firm. I don't feel my husband get out of bed. Love the gel foam pad underneath the pillow top. Great purchase!!!!!
Dre24
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    11/12/2017

    Great but!

    I have been shopping for a mattress for over a year. I am thrilled with the comfort of this mattress. It has just the right of firmness that I was looking for. It also had a great point price. I would definitely recommend this product.
    DebraE1510512261
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    2/12/2018

    Heavenly

    Slept like a baby fit the first time in a long time. Wonderful mixture of firmness with pillow-like softness. No more aches and pains sleep comfortable again.
    HelenK1518446835
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    5/13/2018

    One happy customer!

    Super comfortable mattress that allows for my wife and I to sleep great without feeling each other's movement at night. The hybrid mattress forms to your body's curvature and is a delight to sleep on. Completely satisfied with this product!
    AldoR1526227536
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    11/4/2018

    Not the best quality

    Very disappointed, after 3 weeks of having the mattress, it started to sink, and one of the mattress handles started tearing. My old mattress was a Sealy posturepedic and lasted me about 7 years.
    EdG1541352556
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    8/1/2018

    Great comfort at an affordable price!

    I love my glenmoor mattress! My previous mattress became lumpy and uncomfortable with the first few months of use. My glenmoor is still as comfortable as the day I purchased it.
    IlissaG1533114639
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    8/29/2018

    Wonderful mattress

    I had difficulty sleeping on previous mattress which was over 10 years old. I had no idea a new mattress would make such a difference. Read several online reviews and Serta kept coming up. I chose Glenmoor Perfect Sleeper after laying on several models and pleased to say after first night sleeping problems are GONE! Feel like I'm sleeping on a cloud and would definitely recommend!
    ScottM1535563623
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    9/4/2018

    Great Mattress

    We initially bought a brindalle II, but was disappointed with it. (kudos to sam's for the effortless return policy) Unfortunately we had our old mattress hauled away, as such we were in need of another replacement mattress pronto. This time instead of ordering things sight unseen, we went to the local club and tried out all the mattress they offered. We also looked at what was offered by a competitor warehouse and settled with the Glenmoor. It was an upgrade from our our bed (bought at the competitor warehouse 10 years ago). The mattress itself is very firm. The coils appear quite stiff. This is compensated by the thick foam topside. Despite the thick foam, it remains cool. I am hoping this will last a good decade more or more.
    vergel777
  • 1 out of 5 stars
    1 out of 5 stars review
    4/23/2019

    HARD! "Pillow Top" means NOTHING!

    We bought this in January for our guest room and it is awful. We felt bad for our guests and switched mattresses with our own master bedroom mattress while people are here. I hate it. If you truly want this you can test it out easily! Go lay on your driveway--it's the same comfort level.
    Mrs Banks
  • 5 out of 5 stars
    5 out of 5 stars review
    1/31/2018

    Amazing bed!

    I took the time ( a few weeks to decide what bed I want in my home) after going to sams club after work 2 weeks straight to try beds I finally made my choice tonight I have bought my bed and I'm exited to put some tea and cool the room at 67 Degrees with some lavender on the sign sent and sleep good tonight !
    HewlettPackardCA
  • 2 out of 5 stars
    2 out of 5 stars review
    11/3/2022

    Great at first... 3 years later and sagging.

    We bought this 3 years ago. Sides of bed have an indention. Middle of bed is great. Because it hasnt been used. We got the same mattress for my parents a year earlier and they are complaining of the same issue. Now its no longer being carried. Telling????
    Scott0720
  • 1 out of 5 stars
    1 out of 5 stars review
    11/30/2021

    You'll toss and turn all night! Don't buy.

    We bought this mattress a year ago and there's already massive dips in the bed. You lay in a pit all night and have to roll up a hill just to turn. Horrible mattress if you have back pain, no support. When you look at the mattress you can see the dips.
    tybailz
    Serta Team
    Hi there! We are so sorry to hear that you have not had a good experience with your Serta mattress. please call 1-888-240-19...
  • 1 out of 5 stars
    1 out of 5 stars review
    10/10/2019

    Too hard!

    We wanted more support compared to our current pillowtop and at first when you lay on it feels soft yet firm but the longer you lay on it the firmer it feels and uncomfortable. When you wake up your stiff and feels like you have been sleeping on the ground. Some people like harder beds but we do not.
    Jo
  • 1 out of 5 stars
    1 out of 5 stars review
    3/24/2018

    who knew

    I purchased this mattress n it was to small for my bed frame. It measured 77 by 74. I?m not sure what size bed that is but it?s not a king. Check this link out. Take ur tape measure CRAZY who knew u had to measure a bed b4 u pay to have it delivered.
    disgruntled
  • 1 out of 5 stars
    1 out of 5 stars review
    4/14/2023

    worst mattress

    We purchased the perfect sleeper Glenmoor back on 01/ 2022 and like most people my fiancé and I have bad backs and or neck pain. although this mattress was great in the beginning it soon began to sag about 7-8 months in, so trying to find a good position to sleep in outside the saggy hole that has been created has been more trouble than it worth. I just recently turned the mattress to by some time for us to replace this mattress I will definitely be contacting Serra
    karma
  • 1 out of 5 stars
    1 out of 5 stars review
    8/4/2018
    I bought this mattress 4 months ago and after 3 months I noticed a dish shape forming on both sides of the mattress with a hump in the middle. It is getting deeper each night and now it is like sleeping in a hammock. I am 6 ft 200 lbs. I am trying to decide whether to ask for a replacement or try a different model.
    Confusedmore
  • 1 out of 5 stars
    1 out of 5 stars review
    9/18/2019

    Nice Bed - Terrible Service

    I like the bed, but I would not recommend purchasing this online. It was an absolutely horrible buying experience. I am truly disappointed in Sam's Club as I would have expected so much better. I recommend the product, but I would purchase it in store vs online.
    twent1992
  • 1 out of 5 stars
    1 out of 5 stars review
    5/21/2018

    Mattress Sagged

    We bought this mattress in October of 2017. We loved it when it was new. It was firm but not too firm. However, after about four months the mattress started sagging showing body imprints. I'm very sad. I called Sam's club and with no argument they are sending the truck to pick it up. As soon as it is on the truck they will issue my refund. Kudos to Sam's club. Now I just have to decide which mattress to buy now!
    Xanda
  • 2 out of 5 stars
    2 out of 5 stars review
    10/31/2018

    Disappointed

    I waited to review this mattress, so I could get a true rating. It has been 8 months now sleeping on it. I bought it because it was described as FIRM. We are not overly heavy people.(under 200) The area where our bottoms go, is sunk in completely, and doesn't expand up anymore. I wake up with my back hurting because my body is being twisted just laying on bed. So, 8 months later and I am searching for a mattress topper so I can sleep without back hurting in the morning.
    Karen
  • 4 out of 5 stars
    4 out of 5 stars review
    11/11/2018

    Fantastic Sleeping

    We had a high end Gel bed. After five years of a fifteen year it got "spongy". The warranty perimeters did not allow it to be replaced. We purchased the Serta Hybrid and believe we got the best of both. Our mattress is firm and supportive; yet very comfortable. We are in our "60's". Our back are very appreciative of this purchase.
    RobertG1541947055
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    11/12/2019

    Great mattress

    People don't listen to the negative people on the comments,My wife and I Bought this mattress and let me tell you it is the best mattress we ever had! I have back problems and I couldn't sleep face down on my other mattress and I sure can on this one! I will definitely buy it again and I would recommend anyone to get this bed it's worth every dollar.
    Don kiko