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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

9 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Very Good Quality

I really like this mattress. I had a 4 inch memory foam topper that I bought last year and since I spent a lot of money on that, I didn't want to give it away so I put it on top of this mattress. I'm not sure if it needed it but I didn't want to get rid of it since it was still new. Now the mattress has a soft and firm feel to it. I like how sturdy it is, when I sit on the end of it, the whole mattress does not sag down. I sleep with my two dogs and movement is very minimal when they are moving around on the mattress. I hope this mattress lasts me a long time because I really like it and it's comfortable. It feels like it is a quality mattress when you sit or lay on it.
Fishgirl
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    1/8/2019

    Amazing.

    Super comfortable. Supportive. Haven't slept this good in years. Great value as well. I would highly recommend.
    ChrisG1546917703
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    10/9/2022

    Feel the springs- coils

    I have had this bed less than 20 months I feel the coils or springs to the point it has bruised my ribs, my last Serta perfect sleeper lasted 10 years …Why aren't they made with durability like a bed use to be.
    Debra
    Serta Team
    Hi there Debra, we are so sorry to hear about your experience. What you are describing does not sound normal. The mattresses...
  • 1 out of 5 stars
    1 out of 5 stars review
    10/22/2019
    Recieved in March and is sagging worse than my 10 yr old Sealy that it replaced. Box spring was new prior to the purchase and we turn it as recommended. Most disappointing purchase to date from Sam's Club.
    John
  • 5 out of 5 stars
    5 out of 5 stars review
    2/2/2018

    what a great mattress

    I had a sleep number bed and found myself getting up restless in the middle of the night, since i've bought this mattress i sleep all night and even sleep longer than I did before.
    ClydeF1517599841
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    9/18/2018

    Hard

    Very disappointed. We have had it for 2 months now. Within a week there were indentations where we sleep. It is very hard. It's like sleeping on an old mattress. Does Serta make a cheaper quality for Sam's?
    BJ
  • 5 out of 5 stars
    5 out of 5 stars review
    4/26/2018

    Most comfortable sleep

    This is the first time my wife and I have actually shopped around for a mattress we went to multiple stores and decided on this mattress this is the best we've slept in 10 years.
    ThomasS1524785462
    Originally posted on
    Serta
  • 2 out of 5 stars
    2 out of 5 stars review
    7/26/2020

    Great at First

    I bought this mattress about two years ago, and within a few months, it was sagging in the spot where I sleep. I'm a small person, only 100lbs, so I would expect the pillowtop to hold up better than that. Save your money and buy something else.
    Korey
    Serta Team
    Hello Korey, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Queen Mattr...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/23/2018

    Perfect Matteress

    I love love love my new mattress, it's like I'm sleeping on air . I don't feel my partner when he gets out of the bed,most importantly my back feels great. I have no regrets with this purchase
    TumyriaH1521828531
    Originally posted on
    Serta
  • 1 out of 5 stars
    1 out of 5 stars review
    1/31/2022

    Most painful bed ever

    This bed after just several weeks got giant crater's. Flipped same after a few more weeks. Waste of money. My back and neck have never hurt every day like this.
    Painintheneck
    Serta Team
    Hi there! We would like to apologize for your recent experience. We would like to learn more about your specific situation a...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/9/2021

    Queen mattress set

    My Delivery came early, the guys took my old mattress set out, and they brought in the new mattress set. The guys were on time and quick. I absolutely love this mattress, it's firm, sits up high. Love it, love it, love it.
    Kimmie
  • 4 out of 5 stars
    4 out of 5 stars review
    11/5/2017

    Love the mattress!

    luxury hybrid glenmoor super pillow top. I'm surprised at how comfortable it is, my husband and I loved the mattress, I never imagined it was that incredible
    KarenD1509858922
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    1/19/2018

    Good Product

    Product was slightly firm at the beginning but has since begun to soften up to conform to my body with use. My nine month old grandbaby loves sleeping on it as well.
    DeborahJ1516390190
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    12/19/2018

    SEERTA PERFECT SLEEPER LUXURY HYBRID

    WE HAVE ONLY HAD THE PRODUCT ABOUT 2 MONTHS BUT IT CERTAINLY ISAN IMPROVEMENT OVER OUR OLD ONE. COMBINED WITH AN ADJUSTABLE FRAME IT CAME IN HANDY WHEN MY HUSBAND HURT HIS BACK AND HAD TO ELEVATE HIS LOWER BODY TO FACILITATE RECOVERY
    DELORESK1545247778
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    12/13/2018

    Firm from the beginning, then softens up a bit.

    Bed felt firm for one week then after it broke in it loosened up a bit and felt softened on top. Great overall bed I would say after a week. Before that it was FIRM. Let's see how it holds up over time.
    Luis
  • 1 out of 5 stars
    1 out of 5 stars review
    4/20/2020

    Worn out

    I bought this mattress in December of 2018. My husband and I have been sleeping on it 16 months and it feels like it is 16 years old. There are two big dips and a hump in the middle. I am very unhappy and want to get a refund.
    Kiki13
    Serta Team
    Hello Kiki13, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the ...
  • 4 out of 5 stars
    4 out of 5 stars review
    8/28/2018

    comfort

    I like the pillow top for comfort, its best to rotate the mattress clockwise ever so often due to slight sag from constant use of one side. Great product my sleep has improved a lot since my purchase.
    ChrissyA1535467820
    Originally posted on
    Serta
  • 5 out of 5 stars
    5 out of 5 stars review
    1/26/2020

    Very comfortable. No more back pain.

    We're about 3 weeks in and no complaints. Very happy. I was trying out all of mattresses at Sams on every visit and finally chose this model to buy when on sale. It went on sale and I scooped one up. Love the support and pillow-top.
    Michael
  • 4 out of 5 stars
    4 out of 5 stars review
    6/11/2019

    It's good.

    We ordered a King Size, but it arrived 2 inch short? suppose to be 76w x 79.5L, but it's like 76W x 77L, so my parent's complains about not fitting their bed frame. It's comfortable, so other than it's short a few inches, it's still good.
    David1914
  • 4 out of 5 stars
    4 out of 5 stars review
    1/14/2018

    The best nights sleep I have ever had

    Sleeping on this bed has changed my life. Its been added comfort in my life going from a queen to a king being a tall male at 6' 5 it is extremely comfortable
    AndrewB1515891616
    Originally posted on
    Serta
  • 4 out of 5 stars
    4 out of 5 stars review
    1/16/2019

    Firm but comfortable

    This mattress is everything we thought it would be. I usually like a softer mattress, but being an owner of BMW's and Mercedes, I know that firmness can equal comfort. I think this mattress is worth the money.
    MarcL1547601800
    Originally posted on
    Serta