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Customer ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)
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Showing 401-410 of 1,300 reviews
Jul 1, 2020
Carla
4 out of 5 stars review

Verified Purchase

Perfect Sleeper for Sure

Loving my new Serta it sleeps perfectly. It contours to my back and side. Restful nights l no longer wake up with my arms falling asleep and in pain due to uncomfortable mattress. Perfect sleeper it is.

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Feb 8, 2018
mrsjillrjones
5 out of 5 stars review

Verified Purchase

Such a comfortable bed. It doesn't shift when people (or large dogs) get in and out of the bed! I absolutely love how it lets you sink in ever so slightly while still giving you complete support.

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Apr 30, 2019
Laura
5 out of 5 stars review

Verified Purchase

Very comfortable

Our last mattress was 6 years old and already caved in. Only been on this mattress a week but am sleeping exceptionally well. wake up rested and my back is not sore. Very good purchase, hopefully it will hold up longer than the old one.

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Mar 1, 2026
TAMMI
2 out of 5 stars review

Keep Looking! This Mattress Is AWFUL!

Do not buy this mattress! We ordered a different one in June of 2020, but it never shipped . We tracked it for a few weeks and so did Sam's; however, it never was delivered. Sam's Club advised us to come to the store and they would give us a better one for the same price so we ended up with this one. It was okay for a couple of years and then started becoming increasingly uncomfortable. It is sagging and both of us wake up multiple times each night due to discomfort. I have asked Serta for warranty assistance but haven't heard from them yet. If they won't do anything, we are going to Sam's Club to see if they will do anything. Bottom line---this mattress will not last very long, it will sag, it is hot, and it will causes restless sleep due to how uncomfortable it becomes! Buy something else!

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Dec 30, 2017
Dan
1 out of 5 stars review

Tried it for 3 months. Returning it today.

I tried my best to like this mattress, but ultimately it ended up feeling like I was just sleeping on the floor. The mattress does not conform at all. I have an extremely hard time believing there are individual wrapped coils inside as the mattress just becomes a solid flat board once you lay on it. I thought perhaps the mattress just needed to be broken in, but there's just no way that's the case. I went from sleeping just fine on our old mattress to both my wife and I waking up completely stiff in the mornings. Nothing quite like needing to take an ibuprofen just so you can move your back for no other reason than sleeping on a new mattress. Absolutely would not recommend to anyone whatsoever. I only came back here to print off my receipt so I can return this to my Sam's Club this evening.

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Oct 3, 2017
dennisc1506996662
5 out of 5 stars review

great mattress

great mattress with a pillow top, the first night was tough as the mattress felt too firm, however over the next several nights the mattress felt firm but the comfort level increased. I would definitely recommend and look forward to many good nights!

Review from Serta
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Aug 3, 2020
SNOWLYNN
3 out of 5 stars review

SERTA PERFECT SLEEPER GLENMOOR 2.0

I AM A THICK WOMAN AND MY HUSBAND IS A BIG GUY AS WELL, I AM A SIDE-STOMACH SLEEPER. I WAS HAVING SOME BACK PAIN AND THE MATTRESSES I HAD WERE PILLOW TOP AND SUNKN IN OF COURSE AFTER HAVING FOR 9 YEARS!!! WELL I WENT WITH THIS SET THINKING I NEEDED MORE OF A FIRM BED TO HELP WITH MY BACK PAIN WELL THE FIRMNESS DID NOT HELP WITH THAT AT ALL BUT.....THIS SET IS STILL FIRM FIRM FIRM!!! THIS MATTRESS SET HAS DEFINITELY HELD UP!!!!

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reply from Serta Team

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 10, 2021
Mina
5 out of 5 stars review

Love it!

We had this mattress now for a year and half so it's been some time. This mattress is the same as the day we bought it, some people mention sink holes, luckily we don't have that issue. We got rid of a very soft mattress that hurt my back for a while. This matters took away my back pain and I absolutely love it. It is medium on firmness I would say. I cannot handle very firm mattresses and of course too soft is also a back killer. This mattress is def in between and it's super comfy. We are very happy be bought it. Great price too!

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Jun 13, 2018
duenas34
1 out of 5 stars review

Verified Purchase

I bought it thinking it was going to be a great purchase. I am completely dissatisfy. It is very uncomfortable. I bought a calking size and have no way of return in it because it is so big. Otherwise I would have already return it. I guess I am stuck with it. But definitely not a good buy.

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Apr 18, 2019
DavidF1555597344
5 out of 5 stars review

Can't get my Mother-in-law to leave

Purchased this Queen Perfect Sleeper Luxury Hybrid Glenmoor at Sam's Club to replace an old worn out Spring Air mattress that was in the guest room. Before we replaced the mattress my Mother-in-law would only stay for one night. Now she says for a week! She says it is the most comfortable mattress she has slept on. I may have to return the mattress to get her to go back home. :)

Review from Serta
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