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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars
1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 401-410 of 1,300 reviews
May 5, 2019
Reviewer name: Pudding pie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it...I sleep great!

I brought this a month ago and I'm so happy because now I can sleep better I wake up my joints aren't stiff and as my dad would say stoved-up love it!

Helpful?4QMFWVS3Y7A913877654716
Apr 30, 2019
Reviewer name: Laura
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

Our last mattress was 6 years old and already caved in. Only been on this mattress a week but am sleeping exceptionally well. wake up rested and my back is not sore. Very good purchase, hopefully it will hold up longer than the old one.

Helpful?4QMFWVS3Y7A913877654716
Nov 28, 2017
Reviewer name: jcreiswig
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My folks love it

After years of suffering on our previous guest room mattress, this Thanksgiving my folks slept soundly on our new Serta. Very reasonable price for a mattress that pleased picky sleepers.

Helpful?4QMFWVS3Y7A913877654716
Aug 22, 2022
Reviewer name: Gigi
1 out of 5 stars
1 out of 5 stars review

If you like sleeping in a ditch

If you like a deep center slope this is the mattress for you. Poor advertising and craftmanship .... this is not supportive at all. I'm small and it feels like climbing out of a ditch. I love Sam's and have purchased many good mattresses from them. This is the worst. Returning.

Helpful?4QMFWVS3Y7A913877654716
Jul 11, 2020
Reviewer name: Bpodry
1 out of 5 stars
1 out of 5 stars review

Middle Hump

I bought the king and queen size of this mattress on 2/2018 and the King mattress has a large hump between where we both lay. We are small people and am truly disappointed since this happened within the first year and a half of owning. Sams needs to quit carrying this mattress. Please let me know what my refund options are at this time since the bed is too uncomfortable to sleep on

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 9, 2020
Reviewer name: Markc76
1 out of 5 stars
1 out of 5 stars review

Never Serta Again

After 6 months we have two large craters in our mattress and a large lump in the middle. Neither of us are large people. So it's pretty disappointing. Im trying to find out about returning this mattress and finding something else. It was good the first month or two but then quickly lost its form. Sad really. I wanted to love it.

Helpful?4QMFWVS3Y7A913877654716
Feb 8, 2021
Reviewer name: Yellow Peril
5 out of 5 stars
5 out of 5 stars review

Excellent for Some, Horrible for Others

I'm from but a few that are actually happy with the purchase. Yes, it could be firmer. I expected it to be firmer but it is advertised for side sleepers. I do find it satisfactory for my wife and myself, but buying a mattress to suit one's preferences is very subjective. Don't buy this mattress if you don't like the sinking feeling. Consider the Oakbridge instead. One may have to consider a higher priced point mattress instead to ready suit their needs.

Helpful?4QMFWVS3Y7A913877654716
Mar 23, 2022
Reviewer name: SLA31
1 out of 5 stars
1 out of 5 stars review

WORST MATTRESS & CUSTOMER SERVICE EVER!!!!

Purchased this mattress in September 2021. After 4 weeks, it was finally delivered. 2 weeks of sleeping on this mattress, there were holes on each side where my husband and I sleep with a big hump in the middle. Returned this mattress for a replacement (same brand) and after 6 weeks, received the replacement. Again same issue, 2 weeks of sleeping on it and it did the same thing. Now we have been trying for the last 1-1/2 months to get this horrid mattress picked up for a refund and continue to get the run around with the logistics company that does the pick ups. DO NOT PURCHASE THIS MATTRESS!!!

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there. Thank you for your review. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jun 7, 2022
Reviewer name: Redbird
1 out of 5 stars
1 out of 5 stars review

SERTA Glenmor 2.0

We bought two of the twin XL mattresses for our Split King bed and were told to give it a month to get used to. It's been over a year and I'd have to say, do not buy. Worst mattresses ever. Neither of us have gotten a good night's sleep. Hopefully the 3.0 is much better.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We would like to apologize for your recent experience. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.

Aug 9, 2021
Reviewer name: Sleepless In Texas
2 out of 5 stars
2 out of 5 stars review

This bed too hard

I got this bed with the adjustable frame about 3 months ago its hard as a rock but even worse its not hold up very well I average 6 hrs a night on this bed and was told to rotate once a month but still the mattress isn't holding up to the bend when I adjust the frame very disappointed For what this cost and who it's made by I expected more

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us. Thank you.