Member ratings & reviews forSerta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
Most helpful positive review
9 customers found this helpful
5 out of 5 stars review
Verified Purchase
Very Good Quality
Fishgirl
Most helpful negative review
7 customers found this helpful
1 out of 5 stars review
Verified Purchase
Did not hold its shape
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...1,931 reviews
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- 5 out of 5 stars review5/22/2017[This review was collected as part of a promotion.] I have had this mattress for over a month and it has changed my life. My back and neck no longer ache when I get up. The mattress is firm but comfortable and has a plush pillow top with cooling technology that works well. It provides enough support where you don't feel your spouse moving around. This has been the best mattress I have slept on. I am very happy with choice.
This mattress is the best for the price!
jccatOriginally posted onSerta - 5 out of 5 stars reviewVerified Purchase4/18/2021Super comfortable
Like sleeping on a cloud
Nani 888 - 5 out of 5 stars review5/27/2017[This review was collected as part of a promotion.] The Glenmoor mattress is Ahhhhhhhhhh-mazing!!! I am finally getting a full night's sleep after years of so-so comfort. My husband and I were previously sleeping on a King size mattress from a big box store. I must say I was hesitant at first because he tosses and turns all night (my teddy bear hubby is twice my size) I used to get jostled every time he moved. Made for a very restless night. Since switching to the Glenmoor I havent been jolted at All! He still moves around all night, but it doesn't transfer to my side. Such a more relaxing experience! I used to always wake up with soreness on my sides every morning. I thought it was for a number of reasons, but never imagined it was m...
Awesome Mattress! Finally a great night's sleep!
kourtneyc4Originally posted onSerta - 1 out of 5 stars review6/23/2022The wife and I have both developed horrible lower back pain from sleeping in this mattress. The pillow top has always sagged from one side and is short on the other. The mattress developed a dip in the middle within a few months and has been a torture to sleep on. I slept on a $300 memory foam style mattress placed on the floor at a family members house and that was a thousand times better than sleeping on this thing. Do yourself a favor and buy a different mattress.
Overall Horrible
ISSerta TeamHi there! We are so sorry to hear that you have not had a good experience with your Serta mattress. We would like to learn m... - 3 out of 5 stars review8/3/2020I AM A THICK WOMAN AND MY HUSBAND IS A BIG GUY AS WELL, I AM A SIDE-STOMACH SLEEPER. I WAS HAVING SOME BACK PAIN AND THE MATTRESSES I HAD WERE PILLOW TOP AND SUNKN IN OF COURSE AFTER HAVING FOR 9 YEARS!!! WELL I WENT WITH THIS SET THINKING I NEEDED MORE OF A FIRM BED TO HELP WITH MY BACK PAIN WELL THE FIRMNESS DID NOT HELP WITH THAT AT ALL BUT.....THIS SET IS STILL FIRM FIRM FIRM!!! THIS MATTRESS SET HAS DEFINITELY HELD UP!!!!
SERTA PERFECT SLEEPER GLENMOOR 2.0
SNOWLYNNSerta TeamHello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warrant... - 1 out of 5 stars review6/14/2021I purchased this mattress and after a few months the pillow top was sagging to one side. I purchased a ZINUS SmartBase super heavy duty mattress foundation (14 in. Metal platform bed frame) thinking this would offer better support than a cheap box spring. I'm 34 years old and I have never suffered from such bad back pain until I purchased this mattress. I thought this would be a good investment but it has caused the worst back pain for both my wife and I. It has gotten to the point where I have to sleep on the couch to recover from a weeks worth of back pain. Sure enough when I sleep on my couch I have no back pain so it is definitely the mattress .
Not a good experience
IS - 2 out of 5 stars review6/4/2022I brought this king mattress back in January 2022 and after 3 months there is a noticeable dent where we sleep. It makes it uncomfortable to sleep and we toss and turn at night. It was comfortable at the beginning but then sagged pretty quick. The original Glenmoor (1.0?) held up much better with no sagging after 3 years.
Saggy after 3 months
Sleep888Serta TeamHi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your ... - 1 out of 5 stars review1/10/2019Purchased mattress set 10 months ago and, although neither my husband and I are overweight, there is now a depression on both sides of the mattress. This is very uncomfortable, and feels as though there is a slight hill when you roll from one position to another. I've never had backaches before, but have had them off and on every time I sleep on my mattress.
Worst mattress I've ever slept on!
Lulu - 5 out of 5 stars review3/8/2019Still loving my Glenmoor queen size mattress. We have owned it for almost 2 years. Very impressed with the material, and comfort. You would think its still brand new. The comfort is the same as we first got it, hasnt broke down or sagged. Would highly recommend this mattress
Owned for almost 2 years
WendyP1552058730Originally posted onSerta - 1 out of 5 stars review6/22/2018I bought this Luxury Firm Mattress king in April 16 2017.Since then it keeps sinking. from all sides Though I keep changing the sides very often.This is giving me back pain. Perhaps the quality of springs are bad.I will not recommend this Item at all.
Poor Quality
ramesh - 1 out of 5 stars review4/1/2021This bed is very comfortable for the first few months. But the support in the bed gave out and now the bed has no support. You can see where we have been sleeping as the mattress has dips in it. I wouldn't suggest buying this if you want your mattress to last longer than six months
Doesn't last
JHNYC - 5 out of 5 stars review1/5/2019Bought this mattress to replace a disappointing $2500 memory foam mattress after just over 5 years. Got the king on sale for $499 at our Sam's Club. It feels firm but is not uncomfortable with the addition of the pillow top. I had been waking up with painful hips for so long, that it was a blessing to be free of this pain after the first night on this mattress. I felt I was actually level for once instead of my hips sinking in too low, which left my neck at a weird angle. Very pleased with the purchase. Will eventually save up for an even better hybrid in a couple of years, as this was just supposed to be a “in the meantime” mattress. Who knows, we may wait even longer now. I do suggest going with the low profile box springs. We put this ma...
No More Hip Pain
MindyV1546706598Originally posted onSerta - 1 out of 5 stars review12/11/2021Bought two of these for our adjustable King base. We were excited when they arrived after waiting a long time. Once we took the plastic off you can see the poor stitching on the mattress, fabric not properly tucked in before being stitched, and the stitching around the side of the mattress was unraveling causing the sides to bulk out. DO NOT BUY.
POOR QUALITY
ImCoolLikeThatSerta TeamHi there! We are sorry to hear that you have not had a good experience with your Serta mattress. We would like to learn more... - 3 out of 5 stars review8/4/2022The mattress felt really nice, a little firm to start then it softened up after I guess a couple of months. At about a year my husband and I were both complaining that we were sleeping in like a valley or gutter. The sides were up higher. We went to Sams and told them the issue and ended up getting a full refund. So for the quality it isn't that great since it sank in too soon, but the warranty was good.
Mattress felt great until it started sagging
LauraESerta TeamHi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your ... - 5 out of 5 stars review4/10/2021We had this mattress now for a year and half so it's been some time. This mattress is the same as the day we bought it, some people mention sink holes, luckily we don't have that issue. We got rid of a very soft mattress that hurt my back for a while. This matters took away my back pain and I absolutely love it. It is medium on firmness I would say. I cannot handle very firm mattresses and of course too soft is also a back killer. This mattress is def in between and it's super comfy. We are very happy be bought it. Great price too!
Love it!
Mina - 4 out of 5 stars review7/18/2018I really liked the feel of the model bed people try on at the store which led me and my husband to buy this mattress. We used to have a foam mattress but we always woke up sore and feeling stiff. The very first night we used this new bed, we actually felt we slept so much better. It felt very comfortable and relaxing. I used to feel very sore and tired when I wake up on our old bed because of my herniated disks that sends vibrating pain to my shoulders and arms. Now I sleep easier with this bed. I hope it lasts long to keep me asleep better.
Super Comfortable
ArminaW1531872750Originally posted onSerta - 1 out of 5 stars review2/26/2022We purchased this because it looked to be a pillow top & thought it would be a comfy mattress at much cheaper price than others. Included delivery, set up & haul away. 1. They delivered 2 days before my scheduled day with my high schooler being only one home. Left if in garage & didn't haul away new one. I had to call shipping company about that. Also called Sam's and they assured me they would call me the next day with resolution. I asked for some of the money off price or membership for hassle since it was obviously not a white glove delivery & I had to carry up to bedroom & carry other one out. They never did call back. I have called 3x & still no response. I started the return process because I have yet to sleep a full night on th...
Don't do it- spend more money elsewhere
JenSerta TeamHello Jen! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your... - 2 out of 5 stars review11/9/2020I could swear this was the same mattress I purchased previously, however this one sagged in the middle within the first month. I've only had it 5-6 months & definitely regret buying this mattress. I have NOT had a good night's sleep on this. I wish I could return it and find something different.
Not good...
NenaSerta Teamhello Nena, we are sorry to hear that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Matt... - 1 out of 5 stars reviewVerified Purchase6/13/2018I bought it thinking it was going to be a great purchase. I am completely dissatisfy. It is very uncomfortable. I bought a calking size and have no way of return in it because it is so big. Otherwise I would have already return it. I guess I am stuck with it. But definitely not a good buy.duenas34
- 5 out of 5 stars review9/17/2017Well it was time to get a new mattress and going with the Glenmoor luxury hybrid was one of the best decisions I've ever made. Lots of support, firm yet still very incredibly comfortable. I absolutely love Serta mattresses. I'm sad to see my Serta Perfect Sleeper Knollcrest Super Plush Pillow Top leave but it was time. Here's to another 7 years with Serta, cheers!
One of the best decisions ever made!
RobertAC1505622643Originally posted onSerta