Member ratings & reviews forSerta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
Most helpful positive review
9 customers found this helpful
5 out of 5 stars review
Verified Purchase
Very Good Quality
Fishgirl
Most helpful negative review
7 customers found this helpful
1 out of 5 stars review
Verified Purchase
Did not hold its shape
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...1,931 reviews
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- 5 out of 5 stars reviewVerified Purchase12/12/2018The bed is great. The purchase was easy and a great deal. Took a little while to get here with no updates but was a nice easy delivery and they took away the old mattress.
Great bed!
mcmarep - 4 out of 5 stars reviewVerified Purchase1/20/2019This was a really good deal, so we got it. It is a bit stiff right now. Hopefully, it will soften up a bit over time. It seems to be good quality and well made.
Not bad for the price.
stamik - 5 out of 5 stars reviewVerified Purchase7/2/2019This mattress was very comfortable, at a very good price and the icing on the cake was White Glove Delivery and Free disposal of of my old bedding. It was so easy.
A Wonderful Mattress at a Great Price
courtjestervic - 1 out of 5 stars review8/21/2018I also bought this from Sam's. After 6 months and a whole lot of aches from it not be able to hold my weight of 250 lbs. It has sunken in. I have rotated and I have slept on different sides. I would think that a mattress would hold this weight. I am certain that 2 people on this mattress wouldn't hold up either . I am now looking for another mattress and will never buy a Serta.
not great
JILLB1534833378Originally posted onSerta - 1 out of 5 stars review3/30/2022This mattress was suggested to me by a friend as I would have never bought one before trying it. It is absolutely horrible. There are huge indentations where my husband and I sleep with a large hump in the middle. I thought perhaps it was the box spring set, but pulled the mattress to check and they are in great shape with no give at all. I brought up this purchase again and starting reading the reviews and was shocked at how many people said the same thing about this mattress. We had it less than 6 months before we started noticing the issue and it already feels and looks like a 20 year old mattress.
Do Not Recommend This Mattress
NoneSerta TeamHi there. We are very sorry to hear this and would love to help. Please contact us at 1-888-240-1945. Thank you. - 2 out of 5 stars review11/6/2020We were very excited about purchasing this mattress after reading the reviews. Sure there were some bad ones but I felt the good ones outweighed them. I should have listened to the bad reviews! It was very nice and comfortable at first but shortly after a year of owning it, me and my partner's back started to hurt. We noticed that an indentation where we slept started forming and has only gotten worse. We've only had it for two years and are already looking to replace it because of back pain. I guess you get what you pay for.
Don't Bother
JoC25Serta TeamHello, we are sorry that the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Mattress did not meet your expectations. Sam's has... - 1 out of 5 stars review6/7/2022We bought two of the twin XL mattresses for our Split King bed and were told to give it a month to get used to. It's been over a year and I'd have to say, do not buy. Worst mattresses ever. Neither of us have gotten a good night's sleep. Hopefully the 3.0 is much better.
SERTA Glenmor 2.0
RedbirdSerta TeamHi there! We would like to apologize for your recent experience. We would like to learn more about your specific situation a... - 1 out of 5 stars review12/30/2017I tried my best to like this mattress, but ultimately it ended up feeling like I was just sleeping on the floor. The mattress does not conform at all. I have an extremely hard time believing there are individual wrapped coils inside as the mattress just becomes a solid flat board once you lay on it. I thought perhaps the mattress just needed to be broken in, but there's just no way that's the case. I went from sleeping just fine on our old mattress to both my wife and I waking up completely stiff in the mornings. Nothing quite like needing to take an ibuprofen just so you can move your back for no other reason than sleeping on a new mattress. Absolutely would not recommend to anyone whatsoever. I only came back here to print off my re...
Tried it for 3 months. Returning it today.
Dan - 1 out of 5 stars review10/13/2018This is by far the WORST mattress that I have ever owned. After about 3 months the mattress clearly showed where each my husband and I lay, now we have huge indents that we literally have to roll out of. I haven't been able to sleep through the night due to how terrible it is. I thought getting a brand new bed with our wedding money would be the best and it has proved to be nothing than a waste... severely disappointed in Serta for making this product.
DONT WASTE YOUR MONEY
BrittanyM1539447691Originally posted onSerta - 1 out of 5 stars review1/9/2020After 6 months we have two large craters in our mattress and a large lump in the middle. Neither of us are large people. So it's pretty disappointing. Im trying to find out about returning this mattress and finding something else. It was good the first month or two but then quickly lost its form. Sad really. I wanted to love it.
Never Serta Again
Markc76 - 1 out of 5 stars review11/15/2020Purchased 2 years ago. After 1 year,extreme sagging in the middle and uncomfortable to sleep on. When it was delievered it was dropped from truck onto driveway. In hind sight I am thinking this could have something to do with the problem. Only one person has sleep on this mattress not like it has had alot of weight on it to cause sagging. I have purchased other mattresses from Sam's in the last 7 years and are so happy with them
Absolute Worst
sas53Serta TeamHello, we are sorry that the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Queen Mattress Set did not meet your expectations.... - 1 out of 5 stars review7/11/2020I bought the king and queen size of this mattress on 2/2018 and the King mattress has a large hump between where we both lay. We are small people and am truly disappointed since this happened within the first year and a half of owning. Sams needs to quit carrying this mattress. Please let me know what my refund options are at this time since the bed is too uncomfortable to sleep on
Middle Hump
BpodrySerta TeamHello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sa... - 1 out of 5 stars review8/25/2022This mattress sagged from the start and has only gotten worse. It is one of the worst mattresses we have ever had. We have more aches and pains after having slept on this for 7-8 months than we had before getting it. It is like sleeping on a plank and definitely not for side sleepers. We are thoroughly disappointed with this purpose and need a better mattress.
Horrible
cat5Serta TeamHi there! Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for yo... - 5 out of 5 stars review7/17/2020We had purchased this mattress at the store about 8 mo. and have to say it is probably the best mattress we have ever had. I'm 5'11" 185lb and my wife 5'6" 140lb. Both my wife and I have back issues and we are both sleeping better now with this Serta Perfect Sleeper Glenmoor. No sagging, no caving, when I get up in the morning, I get out without being noticed. Excellent Mattress for your money without paying 2-$3000. I definitely recommend purchasing through Sam's Club.
Very good Mattress
JoeK67 - 1 out of 5 stars review6/26/2019We thought initially that we had made a great purchase when we chose this mattress. However, after using it for four months, it has deep impressions on both sides where we sleep while the middle of the mattress is a high ridge between us. We purchased a memory foam mattress topper to use on top of the mattress hoping it would help to level the surface of this mattress, but it did not help in the least. Sadly, it is not made to be turned over. We are ready to return it!
Disappointed
Online shopper - 5 out of 5 stars review2/8/2021I'm from but a few that are actually happy with the purchase. Yes, it could be firmer. I expected it to be firmer but it is advertised for side sleepers. I do find it satisfactory for my wife and myself, but buying a mattress to suit one's preferences is very subjective. Don't buy this mattress if you don't like the sinking feeling. Consider the Oakbridge instead. One may have to consider a higher priced point mattress instead to ready suit their needs.
Excellent for Some, Horrible for Others
Yellow Peril - 1 out of 5 stars review1/4/2020Beginning to think all of these pillow top style mattresses from Serra are a joke. We took sams up on their ten year program, and we have ever since. Almost every year we return another one, to buy another because the bed starts sagging in the places my husband and I lay. We are average, 125lb, and my husband is 170. There isn't any real reason they should sag after only a month. We are trying the boxed one now, in hopes it's different. Don't buy this mattress. Or any of the pillow top for that matter, unless you want to keep returning it.
not worth it
bgancars - 4 out of 5 stars reviewVerified Purchase9/1/2017I bought this mattress a month ago. It is very good. We ordered Cal King which took forever to arrive. The third party that delivered it did not haul away old mattress as was told by Sam's club. The delivery company said they only haul mattress that was not torn even though our old mattress was still looking very clean. Sam's club should improve communication on this
Great Mattress
EmmyJ - 2 out of 5 stars review1/6/2020We bought this 9/2018 and we had two deep valleys where we sleep within 6 months. I only got on here to see in my order history when it was that we got the mattress...felt sure it had been 2 years because of the condition it's in...NOPE. 15 MONTHS!! Decided to leave a review to let others know. It's only gotten worse and now we wake up in pain. I'm 41 and weigh 120 and my husband is 6'0 and weighs 165...so we are not large people causing the dips. Very frustrating and disappointing that Sam's Club sells a product like this. The dips are visible when the bed is made too. ☹️ The ONLY positive about this mattress is that I cannot feel/hear my husband get out of bed in the mornings.
Two valleys
Melody20Serta TeamWe're sorry that the Glenmoor 2.0 mattress has not met expectations. Our Sam's Club policy is 100% member satisfaction so pl... - 2 out of 5 stars review10/3/2021I purchased this mattress in January 2021 and the mattress was good for maybe 6 months. Thereafter my husband and I wake up every morning with our shoulders and back hurting. While laying in bed you can feel the coils popping in the mattress. We are now back in the market looking for another mattress.
Don't do it!
JavonneSerta TeamHello Javonne! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with ...