Matterr is very firm{could be called hard} which takes some time to get used to. We bought a topper which helps cushion the firmness, but are very satistied overall. Have been sleeping on it for about a month & sure beats the Sealy we were sleeping on

I had pulled a muscle in my back and ordered this mattress and box springs from Sams. Not only did I save $200 on a Veterans Day sale, but they also removed my old mattress and installed the new one free! Immediately my back got better from this Serta bed! It was a lifesaver.

Much better than the all memory foam we just replaced. It is not quite as good for my husband as for me. I find I have to "climb out" of my spot but the mattress does bounce back to shape. Comfortable otherwise. Hubby has a hard time getting comfy. He has a few more general aches and pains than I, which is a factor. It's been a little over a month now, so time will tell how it holds up in general. So far, we both give it a 4 star.

I bought these for my 15 year olds. It is more firm than they wanted. But considering what they had before, it will take some getting used to. Their former mattress was not a pillow top and they were on bunk bed mattresses. We are very pleased with the mattresses. Best nights sleep they have had in a long time.

I am very pleased with my new Serta Perfect Sleeper. I certainly would buy this again. There is no substitute for a good night 's rest. I would recommend the white glove treatment. The delivery company was on time and very courteous. They took my old mattress out and set my new one up with no problems.

We bought mattress about a month ago. Great delivery service. The mattress is firm and comfortable. I rarely feel when my spouse gets in and out of bed. The mattress needs the deep pocket sheets for it to fit properly. We had a queen size of this same mattress and had the full size box spring. On the king size we decided for the low profile box springs because we didnt want it so tall.

Just purchased and had it for a week. It feels great. It is a pillow top but firm at the same time. It sits high with the regular box springs, which I like. I had the low profile before and just didn't like the look. I would definitely purchase this mattress again.

My mattress was delivered almost 4 weeks ago and it is great. The people at Serta were wonderful when I called with questions to help me decide on which mattress and the "White glove" delivery was awesome. The delivery people kept me updated throughout the process and the delivery gentlemen were pleasant and professional. Great product and great service. Judy

This is the second mattress that we have gotten....we returned the first one because it was way tooo firm! This one is better, but still too firm for us...I just don't want to go thru the hassle of returning another one! I don't think we will ever buy another one online, because you can't test it out!

I bought this for my son as he was complaining about his old mattress. He is loving it.....the delivery took about 2 weeks but it was well worth the wait and the delivery personnel were fantastic. Mattress has that pillow top that forms to your body yet still has that little firmness so you don't sink into a really soft mattress. My son couldn't be happier. I'll admit I took a nap on it and it lasted longer than it should of.... lol.