Member ratings & reviews forSerta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
Most helpful positive review
37 customers found this helpful
5 out of 5 stars review
Verified Purchase
Great Matress!!
Dre24
Most helpful negative review
7 customers found this helpful
1 out of 5 stars review
Verified Purchase
Did not hold its shape
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...1,931 reviews
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- 5 out of 5 stars reviewVerified Purchase2/27/2019This mattress feels amazing! Firm and yet adjust around your body. Feels like it molds around your body without sinking. I almost don't need a pillow or have to look for a better pillow to match the amazing feeling from being able to sleep all night. Amazing on my back too.
Love this mattress
Noemi3 - 4 out of 5 stars reviewVerified Purchase1/28/2019I needed to replace my old mattress and box. Glad I purchased this Serta. It was delivered on time, set up in a timely manner and the delivery men removed old mattress and box. Took a while to get adjusted to new mattress but its working out well.
New mattress and box
Bob - 1 out of 5 stars reviewVerified Purchase10/24/2021This is not a quality product. After 10 days it has formed a hammock like indentation which literally entraps you from moving. The edge is already breaking down. The mattress is much firmer at the top and bottom so that the middle sleeping area is much softer. In one place you can feel the coils which are not upright therefore are felt through the top of the mattress. The mattress is not flat and lists to one side. It's going back.
Poor quality
DancerSerta TeamHi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your ... - 4 out of 5 stars reviewVerified Purchase5/30/2018Mattress is very comfortable and well made. If you order the platform base to go under it, you do not need to use the box spring as doing so will make the bed way too high! As for the white glove delivery...well, I recommend that you just pick up at the store.
Product is great, but not the delivery
Kim6960 - 1 out of 5 stars reviewVerified Purchase9/30/2018I have had a back ache every morning since I received this mattress set. I previously had a solid foam mattress and I believe it was better suited to me. I have noticed that in 10 days the mattress has already lost some of it's firmness and visibly sags on the side I've been sleeping on. I weigh 145 pounds and am 4'10" tall, so it's not because of my size. Also, if I were to keep this mattress I would need the low profile foundation, because it's too high for me to get into the bed without a stool.
Not firm enough for me
Grams - 1 out of 5 stars reviewVerified Purchase2/1/2018We thought the firm mattress with a pillow top would be perfect for my husband that loves the firm mattress and me that loves a little more comfy....was not the case. My husband is ok with the bed but not "over the top" about its comfort. I have been on the couch for multiple nights since it was delivered. I can not get a good night's rest on this mattress. It is super hard and I would rather sleep on the floor on a blanket than sleep on this mattress.
Not the mattress for me...
nope - 5 out of 5 stars reviewVerified Purchase12/2/2017Shipped within time frame. Delivery was good. I almost did not buy this mattress because of reading other reviews. Seriously people, you can't expect this to be a $3000 mattress. I am very happy with this purchase. Price was excellent. Comfort is firm enough for me, yet soft enough for my wife. I wake up with my back feeling good. I am very happy with this mattress for the price.
Very satisfied
ljp - 3 out of 5 stars reviewVerified Purchase12/6/2019Tried this mattress out in the club and it seemed plush but had support which is exactly what we were looking for. After receiving our mattress, it was very firm with very little give when lying down. I am 6'3” 218lbs and my wife 5'10” 200lbs and we both haven't slept very well the last couple weeks. Although it seems I am getting used to it slightly but we still may return it to find a mattress that is more plush. I gave 3 stars because of the ease of purchase, the delivery and the build of the mattress seems of high quality.
Harder than it felt in the club
CW79 - 4 out of 5 stars reviewVerified Purchase1/9/2019We bought his mattress and when we first laid down it felt so firm. Not at all like the floor model we tested in the store. Yet, my husband and I slept very soundly all night. After a quick google search I learned that memory foam gets softer over the first few weeks - up to 90 days. Indeed it has. It has softened up quite a bit and I sleep very soundly and wake up without back or hip pain like I had with our previous mattress. We considered adding a topper but we changed our mind as the bed gets broken in. I took off one star for the initial firmness and I think that they would have stated that in the paperwork that the mattress comes with.
Firm but gets softer with time
mom0f4 - 5 out of 5 stars reviewVerified Purchase6/22/2018I bought this a few weeks ago and am sleeping much better than before. I am a heavy person and like to sleep on my side. If you like a marshmallow bed...don't buy this one. If you need support...buy this one. It is firm enough that I get back support but not so much to feel like your on a springboard. I did need to buy a mattress pad because my arms were still hurting a little but now it is perfect! I can sleep, roll, sit, no back pain, no leg pain and no numb arms in the morning! Thank you Serta!!!!
Extremely Comfortable for heavy person!
SleepWellMyFriends - 5 out of 5 stars reviewVerified Purchase2/15/2019I have many pain issues with hips,legs, back. I thought when we got this , Oh no, it's to firm I don't be able to sleep. This mattress is wonderful. Helps relief hip pain, back pain. I am sleeping so much better. This is a great value. King size is what we have.
Relief
NCGIRL8480 - 5 out of 5 stars reviewVerified Purchase12/11/2018I have problems with my shoulders, and with our old mattress I would wake up with them aching for most of the morning, sometimes into the afternoon. The hybrid Glenmoor is very firm, but the top layer of memory foam allows pressure points like shoulders and hips to sink in just enough that your entire body is evenly supported. I now wake up well rested with no lingering aches! If I had it to do over I would buy the low profile box springs offered with this mattress. The mattress is so thick that, with the standard height box springs, my feet don't touch the ground when sitting on the edge to put on socks and shoes (I'm 5' 10"). Pretty minor complaint!
Great mattress!
Bill - 5 out of 5 stars reviewVerified Purchase5/16/2018The purchase was very simple. The hardest part was deciding on which mattress to purchase. Once purchased, the delivery process was pretty seamless. We were informed of the expected delivery date and were kept informed of any updates. Our mattress was delivered earlier than first stated, but as I've stated, we were informed of the new delivery date, well in advance.
Great Value
The3rd - 5 out of 5 stars reviewVerified Purchase9/30/2017This mattress is the bomb. It is a nice mix of firm and soft. The memory foam contours to your body for the first four inches. Beyond that the underlayment is firm and supportive. The price was fair. The delivery was ahead of schedule and professional. No regrets at all with this purchase.
A fabulous mattress!
Dweasal - 5 out of 5 stars reviewVerified Purchase12/18/2018We picked this out from the store and then ordered it on line because of the excellent price and free delivery - we had it sent to our farm out in the country and the boys were so nice that brought it - helped my husband set it up, etc. etc. It is extremely comfortable.
BEAUTIFUL AND COMFY
SFBeall - 4 out of 5 stars reviewVerified Purchase12/20/2018We purchased this mattress about a month ago. King with matching box springs. Very satisfied so far. We found that while we kicked all the covers off in the night, we slept very comfortably. I didn't sweat the bed for the first time in months! It is firm, but comfy, not hard, not plush, but--as Baby Bear would say, "Just right" for us! Can't say much positive about the "white glove" delivery. They pretty much dropped in place and ran--wouldn't even take our old mattress (as advertised) because of "body fluid stains". Really? If it had been perfect, I wouldn't have gotten rid of it! Don't depend on too much "white glove" treatment. Purchased online in KY, delivered out of Nashville, TN.
Very comfortable!
thewheelman - 4 out of 5 stars reviewVerified Purchase10/4/2019I opted for the pillow top to have a better balance between hard and soft but this mattress is rock hard. Of course everyone is different and they will feel differently when they try this mattress. We purchased a separate top for it and we are very happy to have a softer mattress with good support. Even though it was harder than we hoped, the mattress is what it was meant to be and we found no fault with it.
Works for us!
RenaeM - 5 out of 5 stars reviewVerified Purchase9/3/2018After looking extensively at options we bought this hybrid based on our specs and the reviews by others. Specifically, we chose Sams's Club for pricing, product support, shipping and delivery service and convenience. This mattress is firm enough but has some give. It supports all styles of sleeping in comfort, and is a very sharp, well made product. Order the box spring with it to make sure you start right with the whole package. Buy with confidence.
Justs What No Doctor Ordered
jbart999 - 1 out of 5 stars reviewVerified Purchase7/9/2018after two weeks still sitting here we cant get rid of it we need a mattress but the defective one we got is in the way white glove treatment installed it and left us with a mattress of such poor quality still not on the pick up schedule please get it out of here
matress is puy togther wrong has a large bump in i
robert mccloskey - 5 out of 5 stars reviewVerified Purchase9/5/2017We've had this mattress almost a month now. It is very comfortable and one thing we really like it does not jiggle when you change positions. That was an issue with our older Serta mattress. While I appreciate free shipping, it did take over three weeks to arrive after placing the order (MXD delivered it).
Comfortable Mattress
TMDD