I started with the Elmridge which was awesome soft...too soft and it gave me a back ache. Don't get me wrong, the Elmridge was very plush and I loved it. But, I decided to replace it with the Glenmoor, which is very firm and it's great! Love it! Either mattress is awesome. If you like soft, go with Elmridge (wait for Black Friday deal), or if firm is what you need, then Glenmoor is my recommendadtion.

The mattress at the nearby club felt very comfortable and plush with a medium firmness. When the mattress came to the house, it was hard as a rock. The quality seems to be ok, but it is nothing like the store display. I am having to spend money on a topper to try and soften it up so we can get some sleep! I should not have to spend $100 to try and correct the comfort issues with a brand new mattress.....

We were in need of a new mattress and looked around at other mattress deals. Sam's Club had the best price on the Serta Mattress we wanted. We ordered on line, the mattress was delivered quite quickly. The delivery went smooth, they picked up our old mattress, and set up the new one for us. Very friendly service and polite . Both me and my wife love the mattress. I give the total process, purchasing, shipping & delivery 5 Stars.

I was worried about buying a bed that I didn't test. The bed is working out better that expected. It is firm. And I may not have bought it if I'd laid down on it first, to be quite honest. However, I have been getting a great nights sleep since it got here. I'm a stomach sleeper, so it works perfect.

From white glove delivery to a fabulous night sleep We don't even feel each other get in or out of bed. It's incredible!! We are so pleased! We bought one of those “memory foam “ mattresses on t.v and it did not work well with my fibromyalgia so we returned it and bought this one. I literally could go on and on about this mattress. Great price, better night sleep. Winner!!!

We have only had this mattress for a couple days, but our sleeping experience has gotten so much better with the purchase of this mattress that the five star rating is well deserved! Also, Sam's club made the purchase so painless compared to other retailers!

Too firm! Went into store and looked at mattress; read chart they provided; did online sleeper style quiz. Mattress was too firm for side sleeper. Wish we had read the reviews and talked to the Sam's Serta team. We returned it and ordered a different model recommended by Serta team. It has not been delivered yet. Sam's and Serta are great to work with.

Although it took much longer than planned for the mattress to arrive, I am quite pleased with itl. It is very comfortable and I can tell a difference vs. my old memory foam mattress when it comes to discomfort with my lower back. On the negatives, as mentioned in several reviews, the pillow top is now smashed down in the areas where my wife and I sleep, which is a bummer considering that the mattress is only a couple months old

My husband and I bought this mattress a couple days ago and we are so happy we did! We're newlyweds and both only had full size beds and that wasn't quite doing it. This bed is so comfortable, I can't wait to go to bed at night! It's a little higher than other beds I've had but that's extremely easy to get use to.

The pillow top sounds nice but it is too soft and adds unnecessary height to the mattress even with a low profile box spring. I do not like climbing up onto my bed and then sinking into place. I hope I can get a refund or exchange it for a true firm bed.