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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King

Most helpful positive review

37 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great Matress!!

I bought this matress a little less than a month ago. Prior to our new mattress I woke up with stuff and sore back. Now that we have replaced with the Glenmore....I wake up with no back pain and feeling well rested. I was skeptical about ordering without trying but bc of the price and return policy took a chance. No regrets! We love our new mattress! Not too soft or too firm. I don't feel my husband get out of bed. Love the gel foam pad underneath the pillow top. Great purchase!!!!!
Dre24
Versus

Most helpful negative review

7 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.
William
Serta Team
Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1...
1,931 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    2/25/2018

    Very comfortable, criticisms are accurate

    Although it took much longer than planned for the mattress to arrive, I am quite pleased with itl. It is very comfortable and I can tell a difference vs. my old memory foam mattress when it comes to discomfort with my lower back. On the negatives, as mentioned in several reviews, the pillow top is now smashed down in the areas where my wife and I sleep, which is a bummer considering that the mattress is only a couple months old
    SomeGuy
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/14/2018

    AMAZING Mattress

    I purchased this for my Sister for her birthday. She had a mattress over 20 years old, with the springs popping out of it. We live over 1,000 miles apart so ordering this over the internet and having her picking it up was fantastic. After she got it home, she slept on it for a nap that afternoon and told me it was the best bed she had ever slept on. She is very pleased with this mattress and box spring. She said it was very, very comfortable and she wakes up every morning feeling great.
    wildcat1748
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/20/2017
    My wife and I have been sleeping on a pillow top sleep number mattress for years and made a switch to the Serta Perfect sleeper Luxury Hybrid Glenmoor Super Pillowtop King Mattress after testing it at Sam's club. Both of us are pleased with the decision as this is a really comfortable mattress. Firm but not too firm, soft but not too soft..
    flyingmt
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/1/2020

    Fantastic Mattress at a Great Price

    This is the second time we've purchased this mattress. My teen daughter won't sleep on anything else. It's the perfect combination of firmness underneath and a cushy softness on the pillow top. This time we bought it in the twin size and I was a little concerned about whether it would still be good in such a small size, but she says it sleeps exactly the same as her previous full size. The white glove delivery service that's included made this an even better deal. I didn't have to figure out how to dispose of the old one. They even set up the bed frame for me. I highly recommend this mattress and Sam's Club.
    Mary
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/30/2018

    Very Comfortable

    I never bought a mattress without trying it out first but only went by the picture and description. So far the mattress set has lived up to its described quality. It is very comfortable and quality appears to be high. The real test will be the test of time and how the mattress wears. The value was good with both the mattress and box spring included in the price.
    TJ
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/27/2018

    Best mattress in a long time!

    I have had back pain for 6/7 months and nothing was working on my memory foam mattress. Cue going on vacation and the home we rented had this mattres. One night on this mattress and my pain went away! Ordered the same when I got home and now pain free and sleeping well for 6 weeks! Great bed and excellent delivery service too!! Men were quick and nice and left no mess behind!
    Katev
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/20/2019

    Firm and comfortable

    It maybe different for everyone but for me no more lower back pain when I get up in the morning. No more mid back pain for wife from our old mattress. The luxury lining is luxurious but it raises the bed height. This is the best mattress I ever got for a great price!
    Joe
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    12/2/2017

    Not as comfortable

    I was excited to finally receive my mattress on Monday since dates and times were all mixed up. I couldn't wait to go to bed that night. The mattress felt fine at first but I woke up with my back hurting. Everyday this week and even now, my back is hurting. It's just too hard once you truly lay in bed all night. The pillowtop is what gives you a little softness but that's about it. I'm really not happy and feel like I'm stuck with it.
    Fe
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/8/2017

    Love our mattress!

    My husband and I bought this mattress a couple days ago and we are so happy we did! We're newlyweds and both only had full size beds and that wasn't quite doing it. This bed is so comfortable, I can't wait to go to bed at night! It's a little higher than other beds I've had but that's extremely easy to get use to.
    JKV17
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    7/1/2018

    Excellent quality for the price

    I bought this in beginning of month. I was very nervous about making the wrong choice for such an important purchase online.. I cannot say enough about the Serta representatives who helped me in such a dedicated and professional manner. I am waiting for a replacement on 1 of the mattresses. It's coming next week. There was a small tear on the box spring and black spots on the mattress. Plastic covering has a hold in it and mattress got soiled. I offered to clean it but they suggested a replacement. At first I wanted to exchange my mattress because it was too hard. Several years ago, I had shoulder repair surgery and I felt the mattress was too hard. Representative suggested another one but it was too high in height and the smaller box spr...
    Muffis71
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/1/2019

    Just what we expected!

    I bought these mattresses a week and a half ago. They were exactly what my husband and I expected since we are longtime users of Serta mattresses. The quality is great and we are enjoying sleeping on them. We love them so much we bought two additional sets for our children's rooms.
    ncjames6
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/22/2017

    Great mattress set

    I received this the other day. I didn't think about my bed frame.I don't have slots to hold split box spring. Easy fix ,got at lumber yard. I love this set. It's firm but not to firm.loving the pillow top.its very comfortable. I had a good night sleep . I would recommend buying it at the store, it took long time to receive, ordered on line. It's high up, I use a stool.lol its well made , comfortable. I m glad I picked this set..I was leaning on the 600 dollar set.I moved up to this one.im very glad I did. Don't be afraid to buy you will love it.
    goldenswan45
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    12/28/2017

    Sleepless in NJ

    The mattress at the nearby club felt very comfortable and plush with a medium firmness. When the mattress came to the house, it was hard as a rock. The quality seems to be ok, but it is nothing like the store display. I am having to spend money on a topper to try and soften it up so we can get some sleep! I should not have to spend $100 to try and correct the comfort issues with a brand new mattress.....
    Ineedsleep
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    5/9/2018

    Good Value

    We purchased the Glenmoor Super Pillowtop King Mattress two weeks ago. After trying the mattresses out at Sams we decided this was the best compromise for us as my husband liked one better and I liked another. This mattress is a good buy when compared with other mattresses of like quality that were more expensive elsewhere. We are not small people and it provides excellent support and we do not have any back pain after sleeping on it for two weeks or more. I wish it lived up to its name Super Pillowtop. I don't feel that the top has as much cushion as I think it should. I would have preferred that it was softer. I have varicose veins and I have not had any hip or leg pain but I am experiencing some mild shoulder pain which is som...
    Picky Consumer
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/1/2018

    a bit firm, Great night sleep, Quiet mattress,

    I purchased this mattress two weeks ago, so far so good. A bit firm. it gives a good night sleep. I purchased new Frame and box spring at same time. bed feels well made with no noises/squeaks.Great value. 10 year warranty. I would buy this bed again
    Harley1855
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/22/2019

    Perfect!!

    After having a very expense mattress, I was hesitant about purchasing this Serta at such a reasonable price. I am so happy with my new mattress and so glad I decided to try it. As a Sam's Plus member, my free delivery and haul away of my old mattress was a great incentive to make this change. Thank you SAMs!
    Cane
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/30/2019

    A Great night's Sleep!

    If you want a great night's sleep, this mattress is wonderful. Firm support with a Gel top that gives perfect comfort. Individually wrapped coil springs allow for support and doesn't disturb your partner when you move. I can get in and out of bed without my wife knowing! We love this mattress!
    Smitty
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    5/17/2018

    Disappointed in the product

    I ordered this item based partly on the sale price, but mostly on several customer comments saying it was too firm. It was delivered on March 01 and we were eager to enjoy firm comfort. We do not find it. In our opinion it is medium at best. In addition, the edges are very soft so getting into an out of bed can be a bit tricky for us older folks. .
    seccade
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/30/2019

    Great price for a great mattress

    We have had out mattress for 30 days now and absolutely love it. It is extremely comfortable. We were concerned that it may be too soft, but it has enough firmness to support us, but is soft enough so that you don't feel like you sleeping on a board.
    Happy sleeper
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/29/2018

    Great mattress

    I bought this mattress after reading all the reviews on it. I only accept the positive ones. I feel that you can't please everyone. I absolutely love it. It is a great mattress for the price. I got the low profile box springs because the new mattress is six inches deeper than the old one and I did not want it to be too high. I already use pegs to lift the bed for better utilization of the space below for storage. I would highly recommend this mattress.
    Gigi