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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 1,101-1,110 of 1,300 reviews
Oct 12, 2022
Rex
1 out of 5 stars review

You can feel the springs in this mattress

I have only had this mattress for six days and this morning when I turned over I could feel the springs hitting my rib. I'd expect this from a $250 mattress but not for the $700 that I paid (not including the matching box spring I bought). Worst part is I already threw out my old mattress and box spring!

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reply from Serta Team

Hi Rex- thanks for letting us know about the issues with your Glenmoor mattress. Our goal is always 100% member satisfaction for Sam's Club members. Please reach out to our Serta Simmons Sam’s Club team at 385-256-9674 and they will be able to assist you with a replacement or a full refund.

Jan 28, 2019
DavidW1548645719
5 out of 5 stars review

Super Pillow Top!!!!

My wife and I love this mattress already it is so comfortable and my back doesn't hurt anymore! I get hot at night but this bed really does fell cool when you lay on it..its crazy how it works but it does and i love it. Another crazy part is that when i get out of bed to go to the bathroom the bed doesn't move or shake and wake up my wife..now that's a plus! When I lay on it and it forms to my body and the way i sleep! This is the nicest quality mattress we have ever owned. If and i say "IF" cause i can see this mattress lasting us a long while, we will be getting another Serta for sure. Thanks Serta for such a great product, my money was well spent

Review from Serta
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Feb 25, 2019
JamesB1551107448
5 out of 5 stars review

What a difference with Serta!

A little firm at first but after a little bit of use it settled in and has been a perfect bed for us. Our mattress was way overdue for an upgrade in both size and comfort and this mattress hit both marks while also staying very cool. We love the added room that the king mattress offers and will probably never buy another bed for ourselves that isn't a king sized bed. We also have been very pleased with serta and look forward to purchasing more products from serta.

Review from Serta
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Feb 20, 2018
HappyC1519143886
5 out of 5 stars review

Long Lasting and Comfortable Bed

Serta makes the most durable and comfortable beds without breaking your wallet! As long as you follow the directions that come with the mattresses, they will last as advertised. Our previous Serta mattress finally had to be replaced, and we upgraded to the Glenmore Plush Top, and are very happy with the set for the price we paid.

Review from Serta
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Aug 14, 2017
HunterEmerson
5 out of 5 stars review

Best Sleep Ever!!

[This review was collected as part of a promotion.] I am having the best overall experience with my Glenmoor Queen Mattress set. The level of comfort this mattress offers is absolutely amazing. The plush pillow top is a luxurious feature. The firmness of the mattress is perfect. I love how the temperature regulation stays cool and comfortable through out the night. I could not be happier with my overall experience with the Glenmoor. The layers really make a truly top notch mattress. The Glenmoor gives me the best sleep I've ever had. It's firm yet plush. I can't say enough wonderful things about this mattress. I would highly recommend it to anyone looking for a great night's sleep.

Review from Serta
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Jun 14, 2020
Musolff2015
1 out of 5 stars review

sags worse than my 20yr old mattress

We purchased this mattress just under 2yrs ago and I heavily regret it! We found it very comfortable in store and finally gave in after me being sick of sinking to the middle of our old mattress. The 1st few weeks I was happy, but waking up very sore and started getting migraines more frequently again. I gave it time for us to adjust meanwhile I started waking up with bruises on my hips and shoulders! That should never happen with an "ultra plush"! We ended up forking out the cost of a 10" foam topper. Fast foward, not even 6 months from purchase, I realized it was starting to sag in the center. I rotate our mattress every couple months and with my husband being 6' 180lbs and me 5'8" 105-120lbs this is insane. By the end of 2019 it was so badly sagged and destroying my foam topper. Side note, my dad has the exact same topper purchased only a few weeks after us and it has absolutely no wear. This is by far the worst mattress we've had.

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reply from Serta Team

Hello we are sorry that you are experiencing dissatisfaction with your Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 20, 2020
Wriggly
2 out of 5 stars review

Glenmoor 2.0 Twin XL is not a firm mattress

This is advertised as a Firm Mattress on Sam's website. We purchased 2 to make a split king bed. Both of us are not able to sleep on this mattress because it is so soft. When you sit on the side of the bed it compresses to half of its normal height. When you try to roll over on your side it is very difficult because you have sunk into the bed so much. And the warranty is useless, I have been handed off from Sam's help desk to Serta but not one ever picked up the transferred call. Stay away from this mattress unless you want to sleep on a pile of mush.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Wriggly, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 3, 2018
AliA1527993727
5 out of 5 stars review

Perfectly balanced mattress for me

I have used Serta in the past, which is why I replaced my old one with a hybrid perfect sleeper luxury Glenmoor Super Pillowtop mattress. I love the perfect balance between firmness and comfort. The additional layer of foam on the top does not feel too soft. My sleep has definitely improved since I started using this mattress. Also, it is priced such that its one of the best deals they have. Would highly recommend.

Review from Serta
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Jan 8, 2019
AndyG1546979808
5 out of 5 stars review

Incredible mattress at a great price!

We stumbled across this mattress at Sam's club for what seemed to be an unbelievable price! We thought about it, went to other stores, tried out similar mattresses, etc. The most similar mattress we could find elsewhere with similar technology and features was $2000! We promptly returned to Sam's club to buy this mattress. It's amazing to sleep and not wake up with a sore back! Thanks so much Serta and Sam's Club!

Review from Serta
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Jul 2, 2020
dave
1 out of 5 stars review

lousy trucking company

they use xpo trucking it is the worst trucking company in the world. they say they are going to come and never show up. We have been waiting almost two months to get our matress In the future I will insist they don't use xpo if they can't use someone use I will definitely take my business elsewhere

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