Bought this for the guest room, primarily for my two sons when they visit. Youngest son loved it. Oldest boy initially thought it was too firm, but after sleeping on it for a couple of visits he now says he loves it. Mom tried it for one night, but she thought it was a little too firm. She's used to a 4-inch gel foam topper, so it was a change for her, even though this is a hybrid mattress. With integrated foam and pillowtop, I was afraid this might be too soft, but the online reviews gave it a very good rating, and it's turned out to be just what we wanted.

I am a petite woman and no one else sleeps in the bed. This mattress is sagging on the side I sleep on after just 18 months. It was very comfortable for the first few months, then quickly went downhill. I had a mattress from another store that was double the cost from Beautyrest, and it was good for many, many years. I wonder if Serta is manufacturing cheaper mattresses just for Sam's Club rather than using it's standard quality. Not sure, but I would NOT recommend. I thought maybe heavier people were getting the issue of sagging, or people with kids bouncing on the mattress, and I would be okay, but I can tell you there is definitely a problem with the mattress, STAY AWAY! Going to see if I can get a refund.

I've had this mattress for years, at least 6-7. I have had no issues with it sagging. 2 average size adults sleeping on it nightly. It is quite a bit more firm than I had expected but it has no dips or lumps, we sleep solid it just isn't for me as I'm a side sleeper and it just isn't the right fit for me. Great solid firm bed w cushion. Good support!

I bought this mattress in January 2020 and while is was great for awhile, it now has begun to dip in the middle. Has not lasted for a year. There is definitely a difference seen in the middle as I makeup the bed. If you sit in the middle with your legs over the side, (you somewhat sink in) and if do the same on the feet section of the bed, there is much more support. The feet section of the bed feels like the middle did when I first bought it. (fairly firm) Perhaps if you are on the heavier side, you should look into a firmer mattress with more support for your bottom area. But I do like the extra length of the bed.

i bought this mattress 8/2019 and it has already significantly broken down since then. My husband and I are not large people but we are both getting dips in the bed where we sleep. I usually complain about back pain, but he has started to complain about waking in pain from this mattress. Its awful and im upset we wasted money on this just to have a bed that is breaking down and leaving us achy.

Perfect to me

Loved this mattress on day one. Within a year it's was cratered. Not 2.5 years later we are sleepless and in pain shopping for a new mattress. Tried a topper for the past year which helped maybe 10%. Btw I'm only a 120lb human. Hope this helps someone.

Great

Good deal

My old mattress was 11 years old. I woke up every morning with back and leg pain. When shopping for a new mattress I wanted firm but comfortable. The Serta looked very well made and had a pillow top about 2 inches thick which looked very comfortable. We have a tight budget so affordability was important. After only sleeping on the new mattress for 3 nights I can tell the difference already. I feel more rested in the morning and almost no back pain and no more leg pain. It's just what I was looking for, firm but comfortable. I would recommend this mattress if you need a little firmness and comfort.