Customer reviews for SAMSUNG 85" Class Q6-Series 4K Ultra HD Smart QLED TV - QN85Q6DAAFXZA forVerified Purchase
Value for Money
Best in Price Range.. i was always a sony person.. but this time i wanted to try something different and this looks like good decision.. it is value for money
Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung 4K Smart TV.
Verified Purchase
Great TV, good value, excellent price.
Had a Sony before this. Got the 55 inch at my son's suggestion. Two 1/2 weeks later and still loving it. Learning curve is a challenge, but I'm getting there. The 4K viewing is spectacular. 5 stars across the board. Zero regrets!
Hi Momcat Maggie, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
Verified Purchase
Great TV at a great price
Great picture, very impressed in the tv's ability to upgrade video to 4K. Very smooth motion, no jumpy or blurry picture. Getting a 4 year warranty with the purchase a huge bonus.
Verified Purchase
85” TV
We've only had the TV about 10 days and it's great. Very user friendly and great picture. It would have been 5 start but I had to make several calls regarding shipping issues. So that is on Sam's not Samsung.
What is happening?
We got the Frame as a Christmas gift. It will turn itself of in gallery mode from time to time, but what is most frustrating is, when we are watching a program, it will say that ‘we are unable to contact the service right now. Try again later". Our internet is fine. I will sign out and in and out, turn off the tv, turn it on, but nothing. I don't get it.
i Debra L, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!
Buy far the best Samsung TV yet.
[This review was collected as part of a promotion.] I always buy Samsung because I have connectivity with all my devices from my phones to tablets, TV's, everything but the kitchen sink.....even my washer and dryer. I love the brand because they are the ultimate in electronics and my brand loyalty is because of it. Keep on rocking Samsung.......and maybe start making KITCHEN SINKS so I can upgrade that too....lol.....
Probably better than 3 stars.
i opened the box today, got it mounted and hooked up and turned on and updated. so far picture is very good and for me it will be a learning curve which i expected. my problem which i will try to post a pic is that on the front left of the screen there is a small bar code label that looks to be difficult to remove and has some residue that i do not know how to get off without damaging the screen. i tried a chat but will apparently need to call someone during business hours. i really can't believe a sticker like this was placed on the front.
Walt13: Thank you for purchasing the Samsung Q80A QLED 4K TV and for sharing your experience with removing a label from your screen. Your details have been shared with our internal teams. Please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
WOW What a TV!
[This review was collected as part of a promotion.] I was so impressed with the picture quality. When I watched a documentary about Pearl Harbor, it would normally be grainy footage from 70 years ago, instead it looked like I was there watching it unfold in person. We don't have a sound bar, but you don't really need one with this tv. The sound is perfect. When we took it out of the box, I couldn't believe how lightweight it was. I could lift it myself. It is so thin and sleek. I am happy that we could have the option to hang it up, and it was so easy to set up. Thank you for a beautiful tv. I would highly recommend it to everyone. And I want to purchase another one!
BEWARE HIGH-PITCHED WHINING
[This review was collected as part of a promotion.] PROS: This TV is perfect for watching movies and TV. I have never seen picture quality so bright and clear. I use a 48gb HDMI cord and the refresh rate is flawless. It is also good for playing video games, EXCEPT on game mode... CONS: The TV causes a high-pitched whine on (1) game mode and (2) ambient mode. I first noticed it on game mode. It is UNBEARABLE. I do not feel the need to use either ambient mode or game mode, so I can live with it, but if I was in the market for a new TV, I would not buy this model or even a TV made by Samsung. What is the point of paying so much for the latest TV when you can't even use all of its features? Samsung better fix this quick because I am definitely not the only one who has had this issue--Google it for yourself.
SurvivorSuperfan: Thank you for purchasing the Q80A QLED TV and for sharing your experience with a sound you are hearing when in Game Mode or Ambient Mode. So that we can better understand your issue and provide you with troubleshooting assistance, please contact Samsung TV Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Failure
Out of the box, it has a significant audio lag. This exists on the TV speakers, not a sound bar. And across all channels. The sound is also not really “dynamic.” As for sound motion tracking, it doesn't seem apparent. The picture is honestly not that much better than my older Samsung that I replaced. There is no charging cable included for the solar remote. The remote would also benefit from being backlit. The only good qualities are the cable management and the design itself. Otherwise, it's an absolute failure at this price.
Hi Calamityjane, Thank you for purchasing the Samsung Q80A TV and for sharing your thoughts on the remote design and sound quality. The Solar Cell remote can be charged by using the solar cell or the USB-C port on the bottom of the remote. We recommend using an original Samsung charger, which is not included. We also appreciate your feedback regarding sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address the lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update. In addition to Object Tracking Sound, the Q80A features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue. Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode You can also customize sound with Expert Settings. Go to: Settings > Sound > Expert Settings If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting. You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image. To assist you with possible image and sound settings adjustments for a better experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist