Hello Jeff! Thank you for sharing your experience with our Daily Moisturizing Lotion. We appreciate you letting us know your perception of its scent. Our Daily Moisturizing Lotion is specifically formulated to be fragrance-free, as part of our commitment to providing gentle and effective skincare suitable for even sensitive skin. It also does not contain cortisone. Sometimes, individual sensitivities can lead to different perceptions of ingredient aromas, or certain ingredient combinations may have a very subtle, natural scent. Our aim with this lotion is to provide essential hydration and help restore the skin's natural barrier with three essential ceramides, ensuring comfort for your skin. We hope you continue to find it beneficial.

Hello Tom! Thank you for bringing this to our attention regarding your Daily Moisturizing Lotion purchased from Sam's Club. We are truly sorry to hear that the top broke when you were trying to open it. We understand how frustrating it can be when product packaging doesn't perform as expected, and this is certainly not the experience we want for our valued customers. While our primary focus is always on the quality and efficacy of our dermatologist-developed formulas to support your skin's health, we also strive for reliable and user-friendly packaging. Your feedback is very important to us, as it helps us continually improve all aspects of our products. We appreciate you taking the time to share this, and we encourage you to reach out to Sam's Club for a replacement.