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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
3,453 ratings3,146 reviews
  1. 5 stars75% (2,580)
  2. 4 stars11% (377)
  3. 3 stars5% (173)
  4. 2 stars3% (96)
  5. 1 star7% (227)

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Showing 2,171-2,180 of 3,146 reviews
Feb 2, 2024
Reviewer name: Mike32174
5 out of 5 stars
5 out of 5 stars review

Very Detailed Picture

[This review was collected as part of a promotion.] Bought it for the wide viewing angle capability, and it does not disappoint. Very high definition, even from angles. Excellent, bright picture. Has all of the modern streaming apps built in. Super easy to get it set up and connected to the internet. Automatically updated its own software and even did the remote control software. Has a phone app available that serves as a second remote control. No problems at all. Excellent operating streaming-capable Smart TV. Can't get past how fantastically clear and crisp the image is.

Review from vizio.com
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Jan 14, 2024
Reviewer name: JWAGS
1 out of 5 stars
1 out of 5 stars review

POOR VIZIO SUPPORT

I purchased the first tv on 12/14/23. When I powered it up over 1/3 of the screen was black top to bottom. I contacted Vizio support ticket #27332169 was assigned. They said they would replace it but it would take about a week. I decided to return it to my sams culb for a refund. We decided to reorder on 1/ 5/24. The tv was received on 1/9 /24. I started the set up on 1/11 but could not get local channels. I contacted Vizio support for help and after over 2 hours on the phone was told that she could not fix the problem.Ticket #27392423 was assigned and I would receive a call from a product engineer in 1to 2 days.It is now day 4 and still no call.Need less to say this is not acceptable product support. Since then I was able to figure out on my own how to access the local channels on my own. The time spent and the lack of Vizio support has made for a VERY bad experience. I am not at all happy. I would not recommend this this product due to the lack of support from Vizio.

Helpful?320NP1VP0A2813874350029
reply from VIZIO

In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

Dec 21, 2023
Reviewer name: rdkargol
5 out of 5 stars
5 out of 5 stars review

Very to set up!

[This review was collected as part of a promotion.] Just bought this to replace a n other TV. It was very to set up. Works great. love the picture. was surprised to have it connect in a very weak WiFi location of the house. Also it reacts easily to the remote. We just love it.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 12, 2023
Reviewer name: marjonyy
5 out of 5 stars
5 out of 5 stars review

WOW

[This review was collected as part of a promotion.] I am so happy I was able to participate in this campaign! I have been eyeing this TV for months and I am over ecstatic with joy! It’s the perfect size and lightweight the picture and sound quality is amazing!

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Feb 16, 2025
Reviewer name: Flyzalot
5 out of 5 stars
5 out of 5 stars review

TVs are getting smarter as we get dumber

A child could set up this TV. The remote control looks like it’s missing half the required buttons, but it actually is efficiently intuitive and simple to operate. I bought a second remote to have access from opposite sides of our room, but my only complaint is that the TV will only pair its voice control function to one remote. An update to the software would be desirable.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Aug 9, 2024
Reviewer name: deez9674
4 out of 5 stars
4 out of 5 stars review

my experience

[This review was collected as part of a promotion.] I have always been a samsung guy but when i got ready to replace my tv my wife convinced me to buy this one. The picture and quality are really good and the sound isn't bad. The price was pretty decent as well.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Sep 20, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Phenomenal TV

[This review was collected as part of a promotion.] Our living room gets a ton of natural light, even with blinds and blackout curtains our other TV would get a really bad glare. We have watched movies and played games on this TV in the middle of the day and had very minimal glare. Minimal to the point of barely noticing! I love that it has built in Chromecast, so no more moving that back and forth! Additionally the apple casting works perfectly! It's also really nice having the Vizio WatchFree, there are channels available there that some of our streaming subscriptions don't have! Very nice TV and I am so thankful to have been gifted this by influenster to try

Review from vizio.com
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Jun 4, 2024
Reviewer name: Fermentd
4 out of 5 stars
4 out of 5 stars review

Vizio 55”

[This review was collected as part of a promotion.] Beautiful color and love the features on this TV. Fully integrated with all my apps and Bluetooth devices. My only wish is the sound was better but that can be rectified with a Bluetooth audio device paired with the tv

Review from vizio.com
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Feb 26, 2024
Reviewer name: Maxed
4 out of 5 stars
4 out of 5 stars review

Okay

[This review was collected as part of a promotion.] Vizio looks good but software performance is slow even with a fast internet. I have to unplug my tv every few days to clear the cache. My volume keeps muting when I change tv stations or when I use the guide. Thus clearing the cache is necessary to fix the problem constantly. Called support but they did not know what to do either.

Review from vizio.com
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Jan 13, 2025
Reviewer name: okcnhra
4 out of 5 stars
4 out of 5 stars review

Great picture --- Should be Other Setup Options

Great Picture but long in the tooth in setup assuming that you know "nothing" and are not replacing an existing TV --- should be an option at the beginning for a quicker setup where you are replacing an existing TV and don't want to fill out screens of your preferences, etc... Also the remote is way slippery compared to other remotes --- prone to dropping it when trying to use it one handed.... Needs a bit of texture on it

Review from vizio.com
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