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Customer reviews for VIZIO 55" Class Quantum Series QLED Smart TV for
VIZIO 55" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
2,653 ratings2,404 reviews
  1. 5 stars73% (1,936)
  2. 4 stars11% (287)
  3. 3 stars6% (152)
  4. 2 stars3% (85)
  5. 1 star7% (193)

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Showing 1,471-1,480 of 2,404 reviews
Aug 26, 2024
DirtyD712
5 out of 5 stars review

Great value!

[This review was collected as part of a promotion.] So, we have had Samsung's for the past 10 years + We just moved from Florida, and left one of the Samsung's (55") down there with our daughter. It was our bedroom TV. We went to a couple of stores that were out of the model we wanted so we decided why not try this QLED Vizio a try. We were so pleasantly surprised with the quality and functionality of this model that we decided to keep it! (Again) Coming from Samsung, we liked their remote and we were extremely happy to see the Vizio remote was even better! Very happy with this purchase! We will DEFINITELY be getting another one at some point.

Review from vizio.com
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Feb 14, 2024
martlyn07
5 out of 5 stars review

Beautiful picture

[This review was collected as part of a promotion.] My husband and I were looking for a tv with a clear, crisp picture without breaking the bank. We bought this tv back in November and we are so happy with it! We have never owned a Vizio but so glad we made this purchase!

Review from vizio.com
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Dec 16, 2024
Paragon
5 out of 5 stars review

MY FIRST VIZIO

So far I love my Vizio 55" Quantum TV - had a little trouble figuring out how to setup my Xfinity remote but figured it out eventually - great picture - easy to navigate controls and lots of free channels that I'll have to explore! Wish I had bought the Soundbar system at the same time - will look at doing that in the near future - Thanks Vizio

Review from vizio.com
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Nov 24, 2024
CurtAZ
4 out of 5 stars review

Great tv but…

Bought this to replace an older, malfunctioning, non-smart tv with a Roku. It’s really nice to have everything in one unit… except not EVERY app is available. It seems I will still need the Roku for Blaze TV and Cowboy Channel +. Non the less, it’s a beautiful TV, crystal clear and good functionality.

Review from vizio.com
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Jan 14, 2024
JWAGS
1 out of 5 stars review

POOR VIZIO SUPPORT

I purchased the first tv on 12/14/23. When I powered it up over 1/3 of the screen was black top to bottom. I contacted Vizio support ticket #27332169 was assigned. They said they would replace it but it would take about a week. I decided to return it to my sams culb for a refund. We decided to reorder on 1/ 5/24. The tv was received on 1/9 /24. I started the set up on 1/11 but could not get local channels. I contacted Vizio support for help and after over 2 hours on the phone was told that she could not fix the problem.Ticket #27392423 was assigned and I would receive a call from a product engineer in 1to 2 days.It is now day 4 and still no call.Need less to say this is not acceptable product support. Since then I was able to figure out on my own how to access the local channels on my own. The time spent and the lack of Vizio support has made for a VERY bad experience. I am not at all happy. I would not recommend this this product due to the lack of support from Vizio.

Helpful?320NP1VP0A2813874350029
reply from VIZIO

In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

Nov 30, 2024
Krusty
3 out of 5 stars review

Going on 2 tvs now

I have purchased this tv before and it was awesome for 3-4 years until there was some horizontal lines that couldn’t be fixed. Thanks to the extra insurance I purchased, I was able to replace it but now I have bought two that have been defective with dirty black spots on the screen. I recommend this TV as long as you can return it if it has defects on the LCD screen

Review from vizio.com
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reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Sep 12, 2023
marjonyy
5 out of 5 stars review

WOW

[This review was collected as part of a promotion.] I am so happy I was able to participate in this campaign! I have been eyeing this TV for months and I am over ecstatic with joy! It’s the perfect size and lightweight the picture and sound quality is amazing!

Review from vizio.com
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May 24, 2024
lcmoore23
3 out of 5 stars review

Needs to be rebooted constantly!

[This review was collected as part of a promotion.] I have had issues with it from the very beginning. It reboots at the beginning of every use which then causes me to have to log back in to EVERY streaming app and it requires me to register the TV even though it's already registered! Looking to return it.

Review from vizio.com
Helpful?320NP1VP0A2813874350029
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Sep 13, 2023
lexic68
5 out of 5 stars review

Terrific quality!!!

[This review was collected as part of a promotion.] This television is the perfect size to fill a room, and has amazing picture quality! The Home Screen/smart cast is so easy to use and the remote has a talking command feature so finding your way around is even easier!

Review from vizio.com
Helpful?320NP1VP0A2813874350029
Dec 21, 2023
rdkargol
5 out of 5 stars review

Very to set up!

[This review was collected as part of a promotion.] Just bought this to replace a n other TV. It was very to set up. Works great. love the picture. was surprised to have it connect in a very weak WiFi location of the house. Also it reacts easily to the remote. We just love it.

Review from vizio.com
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